Customer Ratings & Reviews
- Model:
- NS-MWPC10CU
- SKU:
- 6254650
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Not worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work to well and it takes a long time to charge your phone.
No, I would not recommend this to a friendStops working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of the 13th this can no longer be returned. It was working last night then this morning I had 100% as expected. But now the pad will not charge anything. Unplugged it and plugged it back in and it give a purple light as expected but does not charge my phone. Very disappointed of this low quality standards.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Edlag,
Thanks for sharing your issue. We are sorry to read you had this issue with this Wireless Charging Pad. It's going to be a pleasure to try to assist you with this issue, so please contact us and we will be more than glad to check on this for you.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Will not work with Samsung Galaxy Watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went into the store looking for a charger for a Galaxy watch to use at work. The sales person said that no need to buy the expensive samsung version our house brand will work just fine for have the price. Needless to say this charger did not work with my Galaxy watch going to have to return it :-(
No, I would not recommend this to a friendCharging pad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this charming pad would overheat my phone it works but became full
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for your comments about your charging pad. We want to thank you for your comments, we will consider your comments to improve our products and please do not hesitate to contact us if you have further concerns or doubts.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 30min of use. I had to return it to the store.
No, I would not recommend this to a friend- Cons mentioned:Battery life
This technology isn't ready yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with cover, slow charge, kills battery
No, I would not recommend this to a friend Pointless product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work like I hoped and it’s totally pointless, if you’re plugged in you can still use you phone, if you use the wireless charger you have to remove the case and you can’t use your phone while it’s charging. I’ve wanted one of these since the iPhone 8 came out but now I’m like what a waste.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your day to give us your feedback on this charger. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Overheats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the charger for a week and have had to unplug it twice due to overheating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for taking the time to review our Charging Pad. Please accept my apologies to see you're experiencing a difficult time with the unit. this doesn't seem right. We would like to know more about this issue. Please reach us over this line 877-467-4289.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Charger doesn't charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrated with this item. Bought two of them. One for me and one for my brother. His works fine but mine chargers my phone backwards. My phone will be at 70% and 30 minutes later, it will be at 65% just sitting there. Pretty sure it's supposed to go the other way but I don't know. :/
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I apologize to read the frustration you had since one of these Wireless Pads has a glitch and charges your phone backwards. Allow us to help you troubleshoot the unit and help you check all of the possible options we have for you.
Remember if you have any further questions you can always contact us at this link below.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Very slow charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow charge and phone slide off has to be set on there perfectly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We understand this is not comfortable. Please allow us to help you see and diagnose the unit. Don't hesitate to reach our customer service team for more steps to get this solved.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Open Box product arrived with no charging block
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered two wireless charging pads that were open box, "excellent" condition. They didn't have scratches, were a little dirty on the bottom, but most importantly both of them were missing the charging blocks! Poor quality control on the part of evaluating open box products.
No, I would not recommend this to a friendInsignia Wireless Charging Pad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not charge my phone fast enough. Had to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kobe,
Thank you for taking the time out of your busy schedule to leave a review of the wireless charging pad. I am sorry to read that you had to return the unit. If you are having the same issue, kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
it isn't necessary because it needs to be plugged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.into a socket so why not just plug in what needs to charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charlie,
The feedback that you provided is very much appreciated, I can assure you that this pad is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Phone keeps sliding off of it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I put the phone on the charger and if I get a call or text, it slides off the charger. So I could be sleeping or walk out of the room and get a text and when I wake up or come back in the room thinking the phone is charger nope ... it’s laying on the table or floor.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 10W Qi Certified Wireless Charging Pad for iPhone/Android. I understand your phone slides off of it and that can be frustrating. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. Feel free to use the link below to reach us if you have any questions or concerns.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my I phone 10x. Brought back to buy belkim adapter.
No, I would not recommend this to a friendNot fasting charge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone are charging slow and I am not using it anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, MidTv.
I certainly apologize about this situation with your Charging Pad. The unit is designed to work as advertised and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.
Cesar G. - Insignia Support
Eh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re so hard to charge with but convienet at times
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for sharing a review about your charging pad. We will consider your comment, since we always want to keep improving our products and provide you the best products. If you have further concerns, feel free to contact us at any time you need.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Didn't work well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work well, it was very slow charge and it wasn't good.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I apologize to see that our unit is giving you troubles. The behavior described doesn't seem right.
Please accept my apologies to see that your unit has cause you an unpleasant time. We sure want to help you get this unit fixed, don't hesitate to reach our customer service team.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Doesn’t charge fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges very slow. Takes about an hour for 20% charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Laura,
Thanks for taking the time to leave a comment about your charging pad. We are sorry to read that this product is not what you expected, but we will consider your feedback to provide you with better products and remember that if you have any concerns, you can contact us at any time you need.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Unfortunate I had to return
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not use this charger without it overheating my phone. I awakened on many a morning to find out my phone was barley charged. Unfortunately I would not recommend this product. You really do need a fan inside to stop the battery from over heating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Charging Pad. We understand how disheartening is that a product did not work as you expected, but we really appreciate the feedback you are providing us. This allows us to know how to keep improving our products!
Please keep in mind that if you would like any assistance, you can reach us out at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us