Customer Ratings & Reviews
- Model:
- NS-MWPC10CU
- SKU:
- 6254650
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Takes too long to charge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would purchase a different one and not purchase this one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JudyJ,
Thank you for reviewing our Charging Pad. I am sorry to read you are not getting the best out of this unit and it is not charging your devices as quickly as expected.
Please contact us at 877-467-4289 for your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Is not compatable with air pods wireless charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed as it would not charge my wireless air pods
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
Thank you for taking the time to share this review with us. This Pad is specifically for Qi Enabled phones. This is the reason it will not work with other type of devices.
Alexander G. - Insignia Support
Picks of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought (2), of this item, and neither one work I'm returning these item back to Bestbuy, I was in shock because these item had a good rating. I wish i could give it a half a star. stay away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to provide us your review about our Charging Pad. It is truly unacceptable to not have either of your items working, so please contact us at the link below we can check the compatibility of your phone and charging pads.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Did not work with our iPhone 8.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger did not work with our iPhone 8 even though the description stated that it would. We even took off the case and it still did not work. It did, however, work on our friend’s Android phone. Disappointed and had to return.
I would recommend this to a friendIt worked for 7 months.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased in January. It was charging my galaxy S8+ with the case on it until it stopped doing it one week ago. Then I had to remove the phone's case to charge it. Now it broke completely. It almost fry me phone, it was extremely hot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Ernest.
Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Wireless Charging Pad since it should work properly for more than 7 months. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.
Cesar G. - Insignia Support
Works for my phone but does not work on aipods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work on AirPods which is the reason I got it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi John.
I understand this situation was not ideal for you. We are trying to make it compatible with as many phones as possible. Depending on the needs of our customers we might change it 's design in the future to make it compatible with accessories. We appreciate your feedback and preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 and 2 of them are not dependable. When I put my iPhone 10 on it, I have to be very particular in the position for the led to go green. then it will blink red and I have to reposition the phone. it will then most likely blink red again .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that 2 of your 3 charging pads are not properly working. I understand that trusting that trusting that your phone is charging is important so that you can stay connected and so, I would like to ask you to contact us on the link below, so that we can further assist you with your devices.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Charges slowly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I place my phone on this it states on the phone “charge slowly”. When I plug the phone in with the cord it states “ charge rapidly”. Slowly does not work for me
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This doesn’t charge phone as fast as the lightening cord.
No, I would not recommend this to a friendDon't waste your money!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't continuously charge over time. I had to keep unplugging it to get it to work correctly. I would put my phone on the charger at night and sometimes it would stop charging in the middle of the night when the phone wasn't even touched.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the charging pad. I am sorry to read about this inconvenience with the pad. Please contact us to provide you with all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
First time using a Wireless Charging Pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan at all. Not entirely sure what I expected, but the snail’s pace that this thing charges at was a disappointment. Perhaps, they are all slow...and I had unreasonable expectations...but decided it wasn’t for me and tossed it in the trash.
No, I would not recommend this to a friendCheap but cheapest
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality. I don’t recommend buying . Technology is living past these. Thought it would be nice for my Mac 7 cell user since the charger continuasly faulters. Ive left it on charge all night- still not charging.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is poorly made! You have to hold it in certain position for it to actually charge, and it takes long to charge and it heats up your phone; inconvenient & disappointed that i'm not able to return it due to this virus!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Macey,
Thank you for letting us know about your charging pad not working as it should. I completely understand your disappointement this this situation, however this does not seem like normal behavior, so please in touch with us at the link below for any warranty needs you may have.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Don’t keep a connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I land my device on the pad. It starts charging. Come check on it minutes later. No longer charging. With out the device or pod being touched or moved. This product doesn’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LastOf718,
Thank you very much for taking the time to review our Charging Pad. It is always disheartening when a newly purchase product does not work correctly.
Please contact us at 877-467-4289 for your warranty support needs and we will get you back up and running.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Open box item that shouldn't have been resold
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technically this is working. But the charge is so slow that it is useless if the phone is powered on. The pad itself is fine but the plug unit is faulty. More thorough testing on this return should have been done.
No, I would not recommend this to a friendJunk.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked at first, but very slowly. After a few times using it, it quit working altogether. Don’t know why but I couldn’t return it. Won’t shop at Best Buy any more.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our Charging Pad. I am sorry to read this product you purchased recently is no longer working at all.
Please contact us at 877-467-4289 for your warranty support needs and we will check for further options available for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Doesn’t really work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to charge my iPhone with the case on and wouldn’t work. Tried with the case off and would still disconnect and reconnect. I tried exchanging it for a different one and had the same issue
No, I would not recommend this to a friendJust use the cord directly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless base will disappoint you if you looking for a fast charge. Okay to use overnight, but I've not bothered. The base cuts the charge speed down 50%
No, I would not recommend this to a friendDo not buy with air pods
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was suggested to purchase with wireless AirPods but does not work. Be aware. Best Buy I suggest you take this off as a recommendation when buying air pods, maybe suggest something that works.
No, I would not recommend this to a frienddoesnt continue to charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This charger is very finicky and is a super slow charge for my s9+ it will only charge for maybe 3 or 4 minutes than you have to take it off and readjust it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Since you are having issues with your charger, I think that it would be convenient if you get in contact with one of our agents. You can call us at 1-877-467-4289 from 8am to 9pm CT and one of our agents will try to help you. Carlos O - Insignia support.