Customer Ratings & Reviews
- Model:
- NS-MWPC10CU
- SKU:
- 6254650
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Worked Fine at first
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger worked good for my iPhone 11 for a couple of days then it died. After testing it seems to be the connecter that plugs into the wall. I’m going to take it back and exchange it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Anna,
We appreciate you taking the time to provide your feedback about our Wireless Charging Pad. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Extremely slow at charging iphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will not work at all if your phone is in a case and even after if was taken out of its case it only charged my phone 5% in an hour
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Evan,
Thank you for taking the time to leave your review on this Wireless charging pad. We understand how important this is since it involves your phone. Definitely no one wants to experience this. What you are describing does not sound like something normal, we definitely want to assist you further and evaluate the situation in depth. Please get in contact with our team so we can provided you with a resolution.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Doesnt work for my android device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work for my LG stylo or my latest LG Stylo and it doesnt work for neither of my girlfriend's phones and she doesnt have Stylo. All of our phones are QI compaible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for reporting that your charging pad is not working with your phones. I know how important it is to get the best out our our products and as this does not seem like normal behavior, I will like to recommend to get in contact with us at the link below so we can help check for compatibility issues.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Didn’t last for three weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these one for myself and my daughter for Valentine’s Day didn’t last long at all. It was right over two weeks and both just stopped working. What a waste!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Mznevaeh.
I am definitely aware that this situation with your Charging Pad can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Doesn't work on any of our phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a birthday gift. Doesn't work on an iPhone X or Galaxy 10. Probably just a defective unit, but already out of the 15 day return window so I'm stuck with it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Cody.
I certainly apologize about the situation with your Charging Pad. The device should work properly with the compatible devices and it is why I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not charge airpods as promised. It is very difficult to use as the device has to be in the "sweet spot" for it to actually work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Karen!
I sincerely appreciate you taking the time to tell us about your experience with this product. I want you to know that it is our commitment to provide you with the best assistance, this is why I kindly ask you to call us at 1-877-467-4289 where one of our representatives will be delighted to assist you.
Alexander G. - Insignia Support
Did not work; no power.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received new and never worked. Tried different outlets, but would not power on. Exchanged it for the Insignia 5W Qi wireless charging pad which works fine.
No, I would not recommend this to a friendSUCKS
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it last week of Jan. Never even disconnected the wires- it crapped the bed first week of Sept. 2020. This year has been a real winner all around!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless charging pad. I am sorry to read about the inconvenience that this has caused you. Kindly contact us to be able to check all possible options. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
fast charged for one night.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging time took a whole extra hour the second day. Not happy. Was excited about the reviews and walked pretty far to my local Best Buy to get it. Will return tomorrow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you have some inconvenience with the charger. Please contact us to check further options. -Grace | Insignia Support | https://www.insigniaproducts.com/contact-us
Bought Jan 29th 2020 quit working March 25th 2020
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great then just quit I had a couple other charging issues n/no charge. The metal ring keeps popping off at times Repair issues and I would recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mark,
Thank you for taking the time to leave your review on our 10w wireless charging pad. We understand that your charging pad was important for quick and efficient charging. However, due to the glitch you are facing while charging, we would like to invite you to contact us, so that we can provide you with an appropriate resolution. We look forward to hearing from you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Have to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work on older phones...the box doesnt tell you what phones it works on...it says universal...the paper inside tells you but by then you've already bought it
No, I would not recommend this to a friendPower plug died on the 3rd day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10W worked great for 2 days then stopped charging at all. The desktop piece does work with a 5W plug I substituted from another USB charger, but MUCH slower.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bill!
Thank you for writing a review about our Wireless Charging pad! We know how disheartening is that a product stops working, and we are sorry that you went through this situation. We would love to assist you further, so please feel free to reach us at the link below!
Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item online didn't indicate what cell phone it's compatible with therefore, I can't use it. Yes, I would recommend it, but only if they went into the store to see a sales person.
I would recommend this to a friendSlow charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow slow charge. Phone has to be just right on the charger. Please check your phone to confirm the phone is charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I really appreciate you sharing your review with us. It is most important for us that you have the best experience when purchasing our products and your opinion is absolutely necessary for that. We thank you for the feedback as it help us to improve our item in the future.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
It has already stopped working!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this not even four months ago and it is already broken. It has just been sitting in one spot. What a waste of money. Don't buy this charger.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Charging Pad for iPhone/Android. I am sorry to read this pad is no longer working after four months. I know how inconvenient this must be for you to keep your phone charged.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
cheap and useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is cheap, and its quality is very suitable for its price. The iphone could not get stable charging and the phone usually was hot when using it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Charging Pad since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
Quit working on my iPhone 11 after 1 week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine out of the box on my new iPhone 11 for the first week. Then it no longer would charge my phone. It does work on my wife’s iPhone 8.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bill,
Thanks for taking the time to leave a review. We are sorry to read about the bad experience you had with your wireless charging pad. We will like to help you to address this issue, so please contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Purchase not authorized
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some one misused my Best Buy rewards certificate to purchase this and Best Buy store approved this without proper validation of identity.
No, I would not recommend this to a friendPoor product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy it. It never worked then Best Buy wanted to charge me as much shipping for the return as I paid for the charger. Shame on Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Butch, I appreciate the time you took to leave a review of the charging cable. I am sorry to read about the inconvenience that this was brought to you. Please contact us to be able to check all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
They took the charging cord out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this at the store and they had taken out the charging cord, so I had to find a replacement one for it. It was pretty annoying.
No, I would not recommend this to a friend