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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $24.99

Customer reviews

Rating 4.4 out of 5 stars with 3782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,782 reviews
  • Rated 1 out of 5 stars

    Hard to charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this charger requires you to sit the phone “just right” otherwise it doesn’t charge we.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for sharing your experience with this product, your feedback is very important to us so we know what can we adjust or improve about this model. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked fine for about two months and is now completely useless. It won't charge anything. Don't buy this. It is cheap for a reason.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you very much for sharing your experience with our Charging Pad. Your feedback help us to improve the product and services we offer to you. I know that this situation is uncomfortable for you, however, please get in touch with us and we will go up and above to get this solved and deliver you a better experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Great for 2 weeks, then nothing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works great for a short while, and quickly loses the ability to charge my phone. I will not purchase this again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Charging Pad since it should work properly for more than 2 weeks. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a waste of money. Of course it stopped working after the returnable time. It worked for less than 3 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 10W Qi Certified Wireless Charging Pad, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Takes almost 1/2 a day to charge a phone that starts out at 50% charged. Thought this would be quicker than a cord. NOT!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jason,

      I am sorry to read that you are having some issues charging your mobile device with the charging pad. Please contact us to check further options.
      -Grace Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t by, does not work. You get what you pay for. This was only $19.95 and now I see why all the outher where selling for over $50.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I do apologize for any inconvenience brought to you with the charging pad. Please contact us to be able to provide you with the best and proper resolution toward your unit. unit. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't charge my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I do or how I set my phone. Nothing. Sad. Thought this would be better than cords and stuff. I was wrong. Very sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My phone kept randomly slipping off the charger.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible nights sleep as my phone kept slipping off the charger randomly and waking me up. I woke up to see that it wasn’t even fully charged.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Blitz.

      I understand this situation was not ideal for you. I have passed this comments so we can review this product's design. Depending on the needs of our customers we might change it in the future. We appreciate your feedback and preference.

      Charles V. - Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this charger because the regular charger that came with my phone quit working. Got it home and it did not work at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jimbo!

      Thank you for writing a review about our Charging Pad! We know how disheartening is when a product does not work as expected, and we are sorry for this situation. Please allow us to assist you with your unit by reaching us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Hugh waist, 1st time shame on me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works at a snales pace, bad buy. Save your money. And yes I tried to return it but they said i had to have the box

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Scooby1.

      I certainly apologize about the situation with your Charging Pad. The unit is designed to work properly with the compatible devices, thus I would really love to provide you with alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.


      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn't get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy blew it since I never got the item even though they say they shipped it. And you can't find anyone to talk to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 2 charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What ? No zero stars available? Changed the cord, the plug, both work on other appliances. Obviously a failed main unit. Never acceptable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mikel,

      Thanks for taking the time to leave your review on our Wireless charging pad. We know that this was an important purchase for you and we agree it is not acceptable to have a new purchase perform this way. We truly hope you were able to make use of the exchange or warranty period that this product has.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't work with Airpods Pro...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got AirPods Pro with this charger, but it won't work with them... Works fine on my iPhone, though. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for over a month and they both don’t work anymore for some reason. This product is garbage, period.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Devon. Thanks for taking the time to review our Wireless Charging Pad, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this charger for a week and it stopped working I exchanged it and the new one didn’t work at all Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia™ - 10W Qi Certified Wireless Charging Pad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges my phone very slowly and it causes it to overheat if left charging for a long period of time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you for taking time of your day to let us know about your experience with the Qi Charger. Could you please contact us so we can offer you a solution?
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't love this charger - it is very difficult to get the phone in the right position to get it charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to charge my phone and it doesn't work so I give it zero stars don't buy this one it doesn't work at all

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to leave your review. I am sorry to read that your Charging Pad did not work out for you. I would like to extend you the invitation to contact my team so that we can get to the bottom of this and get your Charging Pad working. I look forward to hearing from you!

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item, I ordered online. Description says it works with Iphones. This did not work with my iPhone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 2 days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the coolest thing ever for 2 days and now it will not charge any of our iPhones. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Jeff.

      Thank you for taking the time to share this review with us. I am definitely sorry to read about this situation and I would like for us to provide you with the correct options for your Charging Pad since it should work properly for more than 2 days. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia