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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $24.99

Customer reviews

Rating 4.4 out of 5 stars with 3782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 3,782 reviews
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for wife. Leaves the phone on overnight and doesn't charge. Gone back to plugging it in. Don't recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for taking the time to leave your review. I am sorry to read that you have had this inconvenience with your charger. I would like to provide you with further assistance on this. Please contact my team so we can look for a resolution.

      - Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not so Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like this.. It didn't work well with my Samsung Galaxy S8 Plus. I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Johnny, Thank you for taking the time out of your busy schedule to leave a review of the wireless charging pad. I am sorry to read that the unit did not worked for your set and you had to return it. If you have any questions or concerns. Kindly contact us.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wireless quick charging pad.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work well for me. It had a tendency to overheat so I returned it back to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed it up and everything I don't know if it doesn't work or if it's not for my phone I have a LG Aristo 2

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Cybertrom.

      I really appreciate you sharing your review with us. It is important to consider that the model of LG phone you have IS NOT Qi enabled, therefore it will not chqarge wirelessly with this Charging Pad.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charges too slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a wireless device that charged my phone fast but this didn't do it. Took it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all, the charger would charge for 2 mins and was not able to take it back. Threw it out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product left a lot to be desired did not just work but even the price was outrageous

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Electric issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine kept popping the circuit breaker in my home. Might be a fire hazard. I discontinued use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow charging

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting!!!! Charges super low and I would have returned it but didn’t want to bother.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The product does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the 2nd time I purchased this product in the past 5 weeks and both times it did not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It’s.... useful ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally brought it to charge the wireless airpods. But it doesn’t. It charges my phone, very slow tho. Eh

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Queen.

      Thanks to reviews like this you bring to our attention what is important to you. I understand that this product did not fulfilled your expectations. My best advice is to bring this to the store's attention on the first 15-days after purchase, so they can review it and reach if this could be exchanged or returned.

      Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working in less than 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully it died on the last day of BB’s return window, so I immediately brought it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my Samsung phone so I returned it for a Samsung charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buzz sound from charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting buzz sound from charger when trying to charge my phone with in 2 minutes i my phone for charging

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I sincerely appreciate your review on this product and I am sorry that you had that experience. Given that this could be a physical situation with the product, I ask you to call us at 1-877-467-4289 so we can better assist you and provide you with the correct options.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not to good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a very long time to charge. Also often said charging paused.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am sorry to see that you are going through these inconvenience. We are trying to better our products and any feedback is greatly appreciated for us to keep improving.

      Remember that we are here to assist you at anytime. Don't hesitate to reach us at 877-467-4289 we will would like to follow up your case.

      -Arin.A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working after 4 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 4 days! Tried different outlets to make sure it was the product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kimby,

      Thank you for writing a review for our charging pad. We are sorry to know that this product
      stopped working after only a few days, we know that this situation can be frustrating for you,
      but do not worry, our team of experts is here for you.

      All you need to do to get in contact with our support team is follow the link below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didnt' work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that it would work with my phone but ended up overheating and started smoking.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for informing us about your charging pad not working with your phone. We will like to have your case reviewed a bit further and ensure this situation gets solved as soon as possible since this is not normal behavior. Please contact us at the link below so one of our agents can provide you with an accurate solution.


      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    This is a crappy wireless charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger takes 24 hours to charge cell to 50% I'm going return this crappy product to Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Solid red light stays on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money ... changed to 3 different plugs and stayed solid red light in all 3 outlets

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Sherman.

      I am sorry to read about the situation with your Charging Pad. The unit is designed to work as advertised and I would like to provide you with options for it. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    This charger is not good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger started to come apart after thre first week of use I wouldn't by another one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I know that you expect a quality product when purchasing our brand and so, please know that you have available an exchange/return period that you can take advantage of, or you can also contact us on the link below so that we can check for available options for you.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia