Customer Ratings & Reviews
- Model:
- NS-MWPC10CU
- SKU:
- 6254650
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
FAST CHARGER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can't beat this charger for the price! I am glad that I purchased this wireless charger. Thank you all for your reviews!
I would recommend this to a friend - Cons mentioned:Heat
great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product always works never over heat phone!!
I would recommend this to a friend Works with S10e fast charge, can confirm.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LED color statuses or a bit funky. I would prefer to have a red error and blue slow/ purple fast charging and a green fully charged status. When the phone or device is fully charged the light just goes off. On most other chargers this means there's no power connected to the charger. But I suppose the important thing is that I can confirm that it does fast charge (purple LED status) a Samsung S10e.
I would recommend this to a friend- Pros mentioned:Charging speed
Great charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with the case on. Charges fast too. No issues at all so far. Had it for about a week. It does support fast charging.
I would recommend this to a friend - Pros mentioned:Charging speed
Great Wireless Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this charger because my iPhone charger port broke. This charger is very good and charges my iPhone Xs fast.
I would recommend this to a friend - Pros mentioned:Compatibility
Works well with case.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problem charging my Samsung S7 with a Otterbox Defender case.
I would recommend this to a friend - Pros mentioned:Ease of use
Wireless charging!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's so convenient. Just place the phone on the pad and it charges it up. Easy peasy.
I would recommend this to a friend - Pros mentioned:Ease of use
Phone charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great charger, easy to use , easy to store good looking.
I would recommend this to a friend Nicely designed product but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nicely designed product and easy to operate (not there's a whole lot to figure out to begin with). However, I am wondering if I possibly received a defective product. I have a Samsung S8 and placed my phone on the charger for a little over an hour. The LED light started blue and shifted to purple indicating fast charge. My phone went from 45% to 54%. I was certainly expecting a greater charge than this. Is this normal for this or any charging pad?
No, I would not recommend this to a friendWorks well but not with AirPods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this charging pad to charge my iPhone X, though when I charge my AirPods 2 it doesn't charge and emits a red light /:
No, I would not recommend this to a friendExcellent Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was perfect to charge both my iPhone and Samsung! Love it! Great price
I would recommend this to a friendOK with iPhone 11, not great with airpods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This pad charges the iphone 11 OK. Takes longer than I would have expected. After reading the Q&A (and unfortunately after already buying this pad), I found that you CAN charge airpods on these, but you do have to be very specific about where you place them. I can't say it's 100% but if you put the metal on the back of the airpods on the shiny circle of the pad, it does turn the LED on and charge the airpods. If I had known that it would be this much trouble (i.e. if I had read the reviews), I would NOT have bought these and expected it to work with the airpods. I'm taking mine back and will find something that works better with both airpods and iPhone 11.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am very sorry to read that you are not fully satisfied with our Wireless Charging Pad. I completely understand how disappointed you may feel, we appreciate the comments and will work hard to improve our products in the future. If you have any further concerns, please feel free to get in touch with us at the link below:
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
2nd Insignia charger that stopped working!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my iPhone now since the fall of 2018. In 2019, I decided t go wireless and and bought an Insignia model. Not long after, it just stopped working. Brought it back to Best Buy in the warranty period and got another one. Now after a number of months, this one just went kaput, also. Very disappointed in Insignia quality. Looks like I'm stuck spending more money on a competitor's model but I'm hoping I have better luck. I'm wary of buying any more Insignia products.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello thizzman,
I want to take the time to thank you providing us with your feedback, I want to assure you that your opinion is valued. I can only imagine how frustrating it can be to have this charger stop working. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Didn't work out of the box, not worth $2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Razer Phone 2 since the USB-C charger wasn't easiest to use. Took it out of the box, and it wouldn't even recognize the phone. Light just flashed red, then stopped flashing altogether. Wish there was a 0 star rating. Piece of junk didn't even last 5 mins before I knew it was a waste of money. Warning: Don't waste your time and money trying to use this junk. Spend a bit more, and get one that actually works. Will be returning this thing ASAP.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that the wireless charging pad did not worked as expected. Just as a suggestion, please make sure that your phone is Qi-enabled. If it is, but it is still not working, try removing the case (if your phone has one) so it can charge. If this does not solve the issue, keep in mind that Best Buy provides you 15 days to exchange/return this device. If you have any question, please contact us and we will gladly continue assisting you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Faulty Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe it's just the one I bought, but I would have to try different angles in order for it to start charging. Also, after about a month of barely any use, it would stop charging mid-charge cycle. Now about 2+ months later, it does not even work anymore. I have not had a good experience with this product at all, I would've gotten more value using it as a coaster.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Obi,
Thank you for taking the time to leave your review on our Wireless charging pad. We know how important this is for you. Certainly no one want to experience this with a recent purchase. For this reason, we kindly invite you to contact our team. In this way we can explore an accurate resolution for you. We look forward to hearing from you.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Quit working after 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as a Christmas gift and originally liked the charger for my iphone but it now does not work after 6 months . The blue light won't stay on so it does not keep power . Would most definitely look for another brand and a company that will replace a lemon .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Charging Pad. We know how disheartening and frustrating is when your charger is not working! We would love to assist you further in this situation, so please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stopped working in less than a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for about a month. Then I started getting a red light whenever I tried to use it. I recommend that you get another brand of wireless charger because this one scammed me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dylan,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Worked great...for a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this charger less than one month ago. Now, it won’t charge! The blue light displays and phone says it’s charging but 8hrs later and the phone hasn’t charged at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on these Wireless Charging Pad. Please contact us so we can fulfill the warranty right away: https://www.insigniaproducts.com/contact-us. We'll go up and beyond for you to get this solved. -Hector S. - Insignia Support.
Died after one week
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to charge my iPhone 11 Pro. It stopped functioning after one week. Would not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Paul!
Thank you for writing your experience with our Wireless Charging Pad! We know how frustrating is that your new charging pad is not working properly, and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stopped working in less than a week with Iphone 11
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a week with Iphone 11 pro, their customer service (Insignia) is also terrible
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thanks for taking the time to write about your recent experience about this Charging Pad. I know it is always disheartening when a recently purchased product doesn't work properly, but please give us one more chance to help you with this situation, so we can find the best solution together.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us