Customer Ratings & Reviews

I would recommend this unit to my friends and family

Opened it up excited. Found scrapes on the top & the glass door. Says it holds 115 cans. Survey says: Not even close. 74! Large fan prevents the top shelf from being fully utilized. Meh. I won’t return it but I wish it held what it claimed and wasn’t damaged.

The beverage cooler door is damaged. I do not have the ability to repackage and return it to your store. I am willing to keep the cooler but I feel I am due compensation for the damage item. I have attached a picture of the door on the cooler. I would appreciate it if this matter is addressed

Hello, I like the cooler, but it's damage. I want to return this item.

So i picked this up tonight. The box had absolutely zero damage. I took it out of the box only to find out sharp jagged metal on the side of the door. I guess it was damaged prior to the factory putting it in the box? Super disappointed for a $300 item to be damaged. If it works as it should, then ill bend the metal back and keep it. Still sucks thiugh.

I was planning on returning it, but it all happening in the middle of our move and I have not had any time to mess with it. The top left hand corner of the the door has a dent on it with a little sliver of metal sticking up and also another dent in the door. Other then that, it cools great and looks good besides the dents. Maybe need to rethink packaging or who is doing your deliveries.

Bought this fridge as a gift for my husband's birthday. For the first week it kept the beer cans cold. Went out and bought fridge thermometers to make sure it was at 34 degrees as it says on the built in thermostat. Both fridge thermometers say 40 degrees, and the cans we keep in the fridge do not feel as cold. Very disappointed in this fridge. I can't return it now since I threw out the packaging it came in, and I believe is past the return date anyways.

Got it shipped in a couple days but was in bad shape. Came dented with a plastic hinge broken. Called customer service and had to exchange it rather than get the piece replaced. Works fine though, keeps can nice and cool.

I recently purchased the Insignia™ 115-Can Beverage Cooler in Stainless Steel from Best Buy, and it has quickly become the star of my home entertainment area. This cooler is not just a functional appliance; it's a stylish statement piece that keeps all my beverages perfectly chilled and ready for any occasion. Spacious and Efficient Storage: The capacity of this cooler is impressive. It comfortably holds up to 115 cans, meaning I'm always stocked for parties or personal enjoyment. The shelves are sturdy and adjustable, allowing for easy organization and accommodation of different-sized bottles and cans. Sleek and Modern Design: The stainless steel exterior gives the cooler a sleek, modern look that fits seamlessly into my kitchen and entertainment area. It's not just a cooler; it's a part of my home décor. The glass door adds a nice touch, allowing me to view the contents without opening the door and affecting the temperature. Consistent and Quiet Cooling: The cooling performance is top-notch. It maintains a consistent temperature throughout, ensuring all my drinks are chilled to perfection. Another significant aspect is how quietly it operates. There's no annoying hum or buzz, which is essential in a home environment. Energy-Efficient: I was pleasantly surprised by the energy efficiency of this cooler. Despite its size and cooling power, it doesn't skyrocket my electricity bill. It's nice to have an appliance that's powerful yet mindful of energy consumption. User-Friendly Features: The electronic thermostat and touch controls are straightforward and user-friendly. Adjusting the temperature is simple, and the LED lighting inside offers convenient visibility. These small details make the overall user experience very pleasant. Ideal for Entertainers: This beverage cooler is a must-have for anyone who loves entertaining. It's a game-changer for hosting parties, family gatherings, or even just for personal convenience. The capacity and cooling efficiency mean I'm always prepared, no matter the occasion. Conclusion: The Insignia™ 115-Can Beverage Cooler is an excellent investment for anyone looking to enhance their entertainment space. Its combination of style, capacity, efficiency, and quiet operation makes it a standout appliance. I highly recommend it to anyone who values convenience, style, and the joy of always having a cold drink at hand.

It only cools to 60 degrees, I don't think the fan works or it is completely silent running. There is only a 15-day return policy. Buy the time I got it set up, let it cool down which it never did bought a refrigerator thermometer and let it cool down to get a stable temperature it is now day 16 and unreturnable. I will never buy from Best Buy again they do not stand behind items they sell.

The fridge worked great. But it came in damaged from the manufacturer with the stainless steel lifted at the corner joint....Right on the front door!!! Poor quality control from the manufacturer.

I thought it would be more efficient for chilling drinks. The temperature setting should reach 28 degrees. Mine arrived with a defect (dented) on the housing. I made the complaint on the Best Buy website, they asked to take it and exchange it at a store closer to my house, but I can't take it to exchange it.

Had this for 6 months and my complaint is that the wire shelf doesn't seem to be wide enough to span the distance between the sides, so I continually have cans and bottles spilling out whenever the shelf collapses, on its own. I'm awaiting customer support to help resolve this...and waiting.

Like the product, but it came dented. It was a christmas present so we set it all up before we realized and its not worth the hassle to return it. Unfortunately this is ALWAYS my expereince with bestbuy. Something always goes wrong and my experience with their customer service has been appalling. I absolutely hate buying from best buy.

Only worked for 2 years. Now I’m getting an E4 code and it’s more to fix than what a new one costs. Buy the warranty. That will save you a huge headache

Item was damaged during delivery. I had the product hidden from my husband for about a month until fathers day and when opened, it was dented. Date of return has passed by only 3 days and now best buy will not take back or exchange.

Great fridge but it wont get the temperature it is supposed to, I set it to 34F and it wont go less than 40F, taking it to a repair at bestbuy right now! very disappointed.

Nice fridge it’s hard to keep temp but good for the price

Working fine but came in damaged with dents front and back.

The top shelf does not fit properly in any of the grooves and constantly slips out of place, causing all the drinks to come crashing down and slant sideways. I've tried about 20 times to reposition the shelf but it will never fit properly.