Customer Ratings & Reviews
- Model:
- NS-BC115SS9
- |
- SKU:
- 6191309
Customer reviews
Rating 4.6 out of 5 stars with 5627 reviews
(5,627 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 115-Can Beverage Cooler's cooling capabilities, size, and capacity, finding it reasonably cool and well-suited for various beverages. Many appreciate its quiet operation, overall performance, and appealing appearance. However, some customers have noted concerns about the door's sensitivity, the condition of the packaging upon arrival, and the size of the shelves.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Condition
Rated 1 out of 5 stars
Damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was damaged during delivery. I had the product hidden from my husband for about a month until fathers day and when opened, it was dented. Date of return has passed by only 3 days and now best buy will not take back or exchange.
No, I would not recommend this to a friend Rated 2 out of 5 stars
don't get cold
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge but it wont get the temperature it is supposed to, I set it to 34F and it wont go less than 40F, taking it to a repair at bestbuy right now! very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Renan
Our customers feedback is our priority, I understand what you're going through, buying a cooler that doesn't cool can be more then frustrating and this should not be happening. I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
- Cons mentioned:Condition
Rated 1 out of 5 stars
Came in damaged
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine but came in damaged with dents front and back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
This is not acceptable at all. I understand the feeling when things don't go as planned and it's a disgrace how you didn't get a chance to test the unit.
Please call us, we would like to know more about this issue. You can call us over this line 877-467-4289 we will be more than happy to assist you.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge it’s hard to keep temp but good for the price
I would recommend this to a friendRated 1 out of 5 stars
Shelf slips out of place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top shelf does not fit properly in any of the grooves and constantly slips out of place, causing all the drinks to come crashing down and slant sideways. I've tried about 20 times to reposition the shelf but it will never fit properly.
No, I would not recommend this to a friendRated 2 out of 5 stars
Spoiled milk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not seem to hold temperature. Do not recommend any milk or dairy storage, it will curdle and spoil within days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ColleenC,
Thank you for taking the time to review our Insignia™ - 115-Can Beverage Cooler - Stainless steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Rated 2 out of 5 stars
Does not get cold enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great looking beverage fridge but it does not get close to 34 degrees as advertised which was very disappointing.
No, I would not recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
Got a dent on the door upon arrival.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a dent in the door rim on the vertical one. My wife didn’t check it carefully and I found out when I got home. Thanks.
No, I would not recommend this to a friend - Pros mentioned:Capacity, Cooling, Noise level
Rated 5 out of 5 stars
Great for home office or game room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little beverage fridge! Keeps my drinks nice and cold, is very quiet, and looks really nice. Holds a lot of bottles and cans.
I would recommend this to a friend Rated 1 out of 5 stars
Poor Build Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came with poorly seamed trim on the outside of the door which looks terrible. Also it doesn't hold temp well but rather goes up and down. Would NOT recommend for the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 115-Can Beverage Cooler. It's disappointing to hear about the issues you've experienced with the poorly seamed trim and temperature stability. Such concerns can greatly impact your overall satisfaction, especially for a product at that price point. Your insights are important and can help others make informed decisions. We appreciate you taking the time to share your experience, and hopefully, future iterations of the product will address these issues. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
Rated 1 out of 5 stars
Not worth the aggrevation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product online and when i opened it less than 2 weeks later was told Best Buy would not exchange it for another one because the return timeframe passed (?). I would not purchase another insignia product due to quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Frostfree?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Words not really necessary. Please see my included pictures...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BB808,
Please know that we always consider our customer's feedback about this product so we will be able to know how to improve the quality of this cooler. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Crap
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality and control. Two separate orders delivered damaged.
No, I would not recommend this to a friend- Pros mentioned:Cooling, Performance, Size
Rated 5 out of 5 stars
Good size and space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The internal space and cooling are efficient and the size is good enough to not impact the room space.
I would recommend this to a friend Rated 1 out of 5 stars
Damaged Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was damaged. Lost count of the number of dings and broken parts. Least to expect is a thorough quality check before shipping the product.
No, I would not recommend this to a friend- Pros mentioned:Noise level, SizeCons mentioned:Shelves
Rated 4 out of 5 stars
Works well. Missing some much needed features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Impression This beverage cooler performs solidly and keeps drinks chilled as expected, but it lacks a few convenience features found on similar models. What Works Well Temperature Control: Cools quickly and maintains a consistent temperature throughout. Quiet Operation: Runs almost silently—perfect for bars, offices, or living spaces. Compact Footprint: Slim design fits nicely under counters or in tight spaces. Areas for Improvement Shelf Design The metal shelves do not have a front lip, so when the unit is fully stocked, cans can slide forward and fall out when you open the door. A small raised edge would prevent spills and make loading easier. Door-Open Alert There’s no audible alarm to warn if the door is left ajar. With busy households or high-traffic areas, it’s all too easy to forget a slightly open door—which can compromise cooling and waste energy. My previous Insignia model included a simple beep that let me know immediately if the door wasn’t fully closed. Final Verdict If you’re looking for a straightforward, no-frills cooler that chills drinks reliably and fits into compact spaces, this unit will do the job. However, if you value extra convenience—like anti-spill shelving or a door-open alarm—you may want to consider models that include those features.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Honeybee, for sharing your detailed feedback. We appreciate your insights on the beverage cooler’s performance and design. Your observations about shelf stability and the door-open alert are valuable, and we understand how these features can enhance convenience. Your feedback helps us improve, and we truly value the time you took to let us know. Tine | Insignia Support
- Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
Excellent workhorse fridge with a sleep exterior
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast. I purchased this fridge originally because it was the only model I could find that had a light you could easily turn on and off that was also this spacious and had a sleek glass door. This fridge has been a loyal workhorse and our kitty loves to curl up on top and enjoy a warm nap while watching the birds. This fridge has been excellent. It’s easy to clean, keeps the temp stable and runs quiet. It is also the most spacious model I could find that did not sacrifice style or take up too much space. I hope this fridge lasts a long time; so far it’s been a champ!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the detailed and thoughtful feedback. We’re so glad to hear that the fridge has been a reliable and stylish addition to your space. It’s great to know it offers the right balance of spaciousness, quiet operation, and easy maintenance. We also love that it’s become a cozy spot for your kitty—what a sweet bonus! Your satisfaction means a lot, and we appreciate you sharing your experience.
Keith | Insignia Support
- Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Stylish, Spacious, and Reliable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the 115-Can Beverage Cooler in stainless steel, and I couldn’t be happier. It’s sleek, spacious, and keeps drinks perfectly chilled. The stainless steel finish looks fantastic and adds a modern touch to my kitchen. It runs quietly, has adjustable shelves that make it easy to store everything from soda cans to taller bottles, and the temperature control is precise. Overall, this cooler is exactly what I was looking for, stylish, reliable, and holds plenty of drinks for family gatherings and parties. Highly recommend!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the detailed and thoughtful review. We’re thrilled to hear that the 115-Can Beverage Cooler has been such a great fit for your space and needs. It’s great to know that the sleek design, quiet operation, and adjustable features are all contributing to a positive experience. We’re especially glad it’s been reliable for gatherings and everyday use. Your recommendation means a lot, and we truly appreciate your support. – Keith | Insignia Support
- Pros mentioned:Cooling, Noise level, Performance
Rated 5 out of 5 stars
Great beverage refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this beverage refrigerator a few weeks now and it works very well. Keeps our sodas nice and cold. We were aure to follow directions and leave it upright a day before plugging in. Runs quietly too! It sits in our living room and we can barely hear it.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Quiet, Great Display & inventory
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds alot of drinks and keeps them very cold. Easy to see what drinks you have, quick inventory to keep track of wha needs to be replaced. My children take the extra time when sticking it as they enjoy the ease of using it. The light feature is great also for a night light in the area the fridge is used. Low maintenance and quiet. Highly recommend for a drink fridge!
I would recommend this to a friend














