Customer Ratings & Reviews
- Model:
- NS-BC115SS9
- |
- SKU:
- 6191309
Customer reviews
Rating 4.6 out of 5 stars with 5602 reviews
(5,602 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 115-Can Beverage Cooler's cooling capabilities, size, and capacity, finding it reasonably cool and well-suited for various beverages. Many appreciate its quiet operation, overall performance, and appealing appearance. However, some customers have noted concerns about the door's sensitivity, the condition of the packaging upon arrival, and the size of the shelves.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nice, but weak.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works ok. Lowest setting is 34 degrees F. Fridge won't get colder than about 37. Looks nice though.
No, I would not recommend this to a friend- Pros mentioned:Size
Rated 1 out of 5 stars
No refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I order beverage cooler 1st one leaked all over my kitchen, you made me pay for another one, that one was dented, and the 3rd one came was dented took back to store got a nice one . I have called 3 times to get refund for the 2nd fridge horrible experience that was April 9 it’s now may 11 still no refund I gave up and disputed on my credit card should not have been this hard
No, I would not recommend this to a friend Rated 3 out of 5 stars
Shawna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The beverage cooler looks nice, but it doesn't seem to really cool the drinks inside of it. I've played with the setting to try and change the temp. But it did not work.
I would recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
Door does not have a tight enough seal.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door does not properly seal. Temperature of drinks are not the 34 degrees F it is set at. For $300 I expect better quality than something I can pay $100 for. I will never buy Insignia again. Better off paying more for better quality...I returned this item and the door kept coming open on my way there. Couldn't get better proof that the seal was crap!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Drewism!
Thank you for taking the time to review our Insignia - 115-Can Beverage Cooler - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 3 out of 5 stars
Good Cooler for Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works as intended. The design of it is what drives my rating down. There is a fan in the middle of the top row that gets in the way of additional storage.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 2 out of 5 stars
Not cold enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.runs quiet, looks good but made cheap inside with brittle plastic broken when we opened. Won't get colder then 44 degrees. Not cold enough. Returned it.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No automatic interior light is disappointing, as our previous one had that. Also, when it runs it is loud, louder than our previous fridge. It does the job of cooling beverages as advertised.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a long lasting unit
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked ok for about a year. In the last 6 months, we noticed that thungs werent as cold as they should be. Now we have frost forming on the back inside wall. Very disappointed that it is low on refrigerant after just 18 months of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your disappointing experience with the Insignia™ 115-Can Beverage Cooler. We apologize that it failed to perform as expected, with a decrease in cooling performance and frost forming on the back inside wall. We're also sorry to hear that the issue was caused by a lack of refrigerant, which is a critical component of the cooler's functioning. It's unacceptable that this issue occurred after just 18 months of use, and we understand how frustrating it must be for you. We'll take your feedback into consideration and look into ways to improve the reliability and durability of our products. We appreciate your honesty and would like to make things right. If you're willing, we'd like to offer assistance in resolving this issue or exploring other options that better meet your needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
Rated 2 out of 5 stars
Not as cool as you’d think…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While these units may look sleek, they do not chill bottles and can efficiently. I purchased two units and neither unit will chill to the temperature programmed. The lowest temperature the unit allows is 34 degrees, but one unit will only chill to 40 and the other to 36. Might be fine for soda, but it is noticeable for beer. I used both infrared and digital thermometers for my readings and I did not overstock either fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Not to good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooler does not get cold enough even though it goes down to 34 degrees. The pop and water still doesn’t get cold even at 34 degrees. I probably should take it back and get a different one.
No, I would not recommend this to a friendRated 3 out of 5 stars
Too small for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this unit a couple of hours after I got it home. The unit said 115 cans, but I had beer cans and it couldn't even fit 4 cases of beer in the unit! Didn't even plug it in.
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent but not good enough for the high price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent however this isn’t silent like most reviewers have mentioned. It can get pretty loud when it starts. Not great for a gaming or movie room.
I would recommend this to a friendRated 3 out of 5 stars
Basic little fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one picked up was dented. Replaced it and second piece was ok. Clearly the stainless steel outline is flimsy. Function is ok. Counting on it to last for many years
I would recommend this to a friendRated 2 out of 5 stars
Only worked for 6 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped cooling after 6 weeks of working well. Emits a toxic odor that is overpowering. It still lights up and sounds like it's working, but never cools the drinks. Too late to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re truly sorry to hear that your beverage cooler stopped functioning after only six weeks. This is certainly not the experience we want our customers to have. We take pride in the quality of our products, and we apologize that in this instance, we did not meet those expectations.
We would like to make this right and assist you with a solution. Please contact our customer service team to discuss the possibility of a repair or replacement under warranty. We value your satisfaction and are committed to providing you with a fully functional product. - Carl | Insignia Products
Rated 2 out of 5 stars
1 month so far...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a beverage cooler for our house. This was affordable, but I was scared of the reviews. I get why. It struggle to get to temp and maintain. Ice started forming on the back of it so I removed some cans, to give it space then the ice dlmelted. Now it isn't holding what it should. The temp just based off of feel, it isn't there. I'll use a temp gauge on it this weekend. Understand why people spend so much on better ones now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our 115-Can Beverage Cooler - Stainless steel. I know that this could be an disappointing situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 3 out of 5 stars
Is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little bit to get working, leaks... something? But otherwise functional.
No, I would not recommend this to a friendRated 2 out of 5 stars
Door is not reversible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might be a great cooler but the door is not reversible as stated. I tried 2 but neither one was reversible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 115-Can Beverage Cooler. We're sorry to hear about the issue with the door not being reversible as stated. We understand how frustrating this must have been for you.
We take full responsibility for ensuring our product descriptions are accurate and apologize for any inconvenience this has caused. If you need assistance or would like to discuss alternative solutions, please reach out to our customer support team. We're here to help and ensure your satisfaction.
Thank you for bringing this to our attention and for choosing Insignia™. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
Rated 3 out of 5 stars
Not Ideal for diffrent size items & collect water
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacing is awkward, and the bottom fills with water often.
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn’t get cold.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t get cold. Had to go buy a thermometer to make sure I wasn’t going crazy. Fridge is set to the lowest temp (34 degrees) and it doesn’t get below 42 degrees… and the fridge is practically empty. The fridge looks like it’s built out of quality materials otherwise.. I think they didn’t put a large enough compressor in it or something, I have no idea.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 115-Can Beverage Cooler - Stainless steel, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Very Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We brought this home and plugged it in to cool down to temperature. We have an open kitchen plan that flows into our family room on the first floor. The noise of the compressor unit is a non-starter for a deployment like this. It’s loud and high pitched and as the unit cools it’s constant. Maybe good for a garage or basement bar, but it runs the place with the noise. Taking it back after a day and being unable to put it anywhere else in the house.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you had a bad experience with the unit. I apologize for that inconvenience. If you have the unit, please contact us to check further options. -Grace Insignia Support
https://www.insigniaproducts.com/contact-us














