Customer Ratings & Reviews
- Model:
- NS-BC115SS9
- SKU:
- 6191309
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 115-Can Beverage Cooler's cooling capabilities, size, and capacity, finding it reasonably cool and well-suited for various beverages. Many appreciate its quiet operation, overall performance, and appealing appearance. However, some customers have noted concerns about the door's sensitivity, the condition of the packaging upon arrival, and the size of the shelves.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Condition
Arrived dented
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator arrived with a big dent on the top of it.
I would recommend this to a friend - Cons mentioned:Condition
Mangled in Shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this once to be delivered to our business and it was dented on both sides. We understand, mistakes happen! We returned the cooler and had another one shipped to the store to hopefully avoid a 3rd party shipping error. It was damaged worse! Needless to say, we didn't try again.
No, I would not recommend this to a friend Quit cooling, have had little over a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this a little over a month and it quit cooling. Of course its past the return time period.
No, I would not recommend this to a friendPoor quality. Do not have it shipped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it shipped to my house. Dent in door. Took it back to bb. They had to open 3 more boxes to find one that had just a small dent. Got that one home and noticed the temp display falls off. Very poor quality and cannot believe they don’t have a problem with that as it is bb brand
No, I would not recommend this to a friendMake sure you turn it on to see if it works!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't turn it on for almost 3 mo. because we didn't fill it. When I went to turn it on, it does connect to power and light up and start to cool, but then went to check on it the next day and it was warm - room temp, not 41 degrees that it had been set to. When you buy this item wait at least 30 min with it upright like the directions say, but then MAKE SURE you turn it on to see if it works. Going through the manufacturer is a lot of holding and getting new numbers to call to use the warranty, still not sure how they will resolve my situation.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello April,
We're very sorry to read you are experiencing this issue with one of our products. Please accept my apologies on the behalf of Insignia Support for the inconvenience caused. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Not bad but doesn’t hold as much as it claims
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not hold a 115 normal cans that was a lil disappointing
I would recommend this to a friendDiscount is not true for first responders
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They put on credit card how ever i wanted to pay cash. As the first respond is was discount but they did not give to me because they said they only do it on line, However, they did it for the person in front of me that told me about it.
No, I would not recommend this to a friendOk but wouldn’t purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep beverages cold. Just barely cool. Wouldn’t purchase again.
No, I would not recommend this to a friendGreat looking fridge, but doesn’t get cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful and fits perfectly in our home bar. However, the fridge does not get cold. I let it sit for a few hours when I got home, just Incase the fridge was on its side at the store or on the truck. I then plugged it in and dropped it down to 40 without any cans inside the fridge. After about 2.5-3 hours I dropped it to 36. I left it at 36 for another hour and when I opened the fridge, the racks were ice cold but the actual temp in the fridge was just about the same as room temp. This product isn’t even 24 hours yet. Very disappointed and seems like I’ll be going back to Best Buy to get a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you need a beverage cooler that is able to get to the temperature that you want and so, please know that you can contact us on the link below, and we will be more than happy to assist you with your unit.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Condition
Don’t have it delivered.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was badly dented when delivered. Exchanged it for another, and the second one was badly dented, too. Tried calling local store, but recording says they don’t answer phones anymore. Ended up returning and buying from some place else.
No, I would not recommend this to a friend - Pros mentioned:Capacity, Noise level, Size
Very happy with purchase of two refrigerators
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious inside. Holds a lot of drinks and even good for storing small food packages. The best feature is that it runs so quiet you can have it running in your bedroom while you sleep and you don't even hear it, except for an occasional quiet hum but even that doesn't last long, and it doesn't wake you up. I like how it has a bright light inside for easy viewing, and it can be turned off at bedtime, so it doesn't light up the room. We bought two for our boys' bedrooms and they like the fact they can store their own food and drinks within easy reach of watching tv or doing homework, and they don't take up a lot of space and look nice. Thought they were priced at a good value for what you get.
I would recommend this to a friend Small but good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really small but looked awesome just wasn’t what I neeeded
I would recommend this to a friend115 can beverage cooler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.inaccurate temp set - frozen/icing in the back even only set to 45 - not really good
No, I would not recommend this to a friend115 cans? Not even close
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although the mini fridge is nice and i like the digital control and the light.. the fridge only hold 72 12oz can.. unless they are using a different type of can, 115 is far fetched
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 115-Can Beverage Cooler! We understand that your having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Does not do what it’s meant to do
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice looking in a room but it does not get cold enough. The main purpose of buying a fridge. Don’t waste your money on this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Queen,
Thanks for taking the time and effort to leave a review about our Insignia™ - 115-Can Beverage Cooler - Stainless Steel (NS-BC115SS9). We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Returned product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this because it wouldn’t get cold enough to keep food in it. Would have been a good choice if I didn’t get a lemon
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about your experience with our product. It is unfortunate that the appliance you received did not meet your expectations and we apologize for any inconvenience this may have caused. We strive to provide high-quality products and excellent customer service, and we appreciate your feedback as it helps us to improve. If you have any further concerns or questions, please do not hesitate to contact us. Thank you for giving us the opportunity to address this issue. Keith | Insignia Support https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
Very inconsistent temps
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the bottom of the unit the temp is 35 while the upper shelf is 57 degrees. So frustrating that as small as it is it will not keep a more consistent temp.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thard.
I apologize about your experience with your Beverage Cooler. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
- Cons mentioned:Condition
Returned!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the item due to cosmetic damage - dent. Make sure check the item at the store or as soon as you received the product. I end up returning 3 time due to damage via shipping.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Beverage cooler. I am sorry to read that you had to return the unit 3 times due to dents. We appreciate the feedback.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Cons mentioned:Condition
Poor shipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box arrived heavily damaged and once opened you cannot back in the box. The only way to return it, bring it into a best buy store. I cannot and have a bad back. Now I'm stuck with a damaged refrigerator at full price. Poor experience.
No, I would not recommend this to a friend - Cons mentioned:Door
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not closed when you closing it. Or try to put/ shut the door. I paid it for a brand new one . Did they send me a brand new ones???!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 115-Can Beverage Cooler - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 from Monday to Saturday (8:00 AM to 9:00 PM) Central Time, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
