Customer Ratings & Reviews
- Model:
- NS-BC115SS9
- SKU:
- 6191309
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 115-Can Beverage Cooler's cooling capabilities, size, and capacity, finding it reasonably cool and well-suited for various beverages. Many appreciate its quiet operation, overall performance, and appealing appearance. However, some customers have noted concerns about the door's sensitivity, the condition of the packaging upon arrival, and the size of the shelves.
This summary was generated by AI based on customer reviews.
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough lighting inside and shelf needs better unjustifiably
I would recommend this to a friendLeaking and strong chemical smell
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues immediately. Was freezing and leaking water on the floor. Had to lay paper towels in it to prevent leaking. Then 6 months later entire unit broke and filled my house with a chemical smell. Had to throw away at least $50 of drinks I had in there. Best Buy would not refund or exchange.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ArchM,
Thank you for taking the time to review our Insignia™ - 115-Can Beverage Cooler - Stainless Steel. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working in less than 2 months. It just gave it up one day and said Im done.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, MEEGO, for sharing your experience with the Insignia™ 115-Can Beverage Cooler. We regret that the unit stopped working so soon, and we understand how frustrating that must be. Your honest feedback is appreciated, and we encourage you to reach out to our support team for assistance. Tine | Insignia Support
Great fridge for parties and entertaining
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure. Thought my drinks would be colder. but I DO like it.
I would recommend this to a friendLooks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but disappointed in the lower temperature range.
No, I would not recommend this to a friendDon't buy if you want it to last more than a year
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this thing normally, open space, for a year. Then it stopped working, started beeping and throwing up an E4 error code for "defrost sensor fault." Insignia's support response was "it's a month out of warranty, contact your own technician to see if its even worth fixing." Cool. My advice: don't buy Insignia again. I won't.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 115-Can Beverage Cooler - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
One year wonder
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked like a champ, for exactly 1 yr and about 15 days. This is the one for you, if you are looking for that type of reliability. :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issue with your product's reliability. We understand how disappointing this can be and appreciate your honesty. Your insights are valuable to us and help us improve.
- Carl | Insignia Products
Door has several dents & it Accumulates condensati
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spend more money on a better quality refrigerator. Condensation builds on the back panel and accumulates quickly. It freezes and thaws and freezes and thaws. The refrigerator was delivered with several dents in the door. I attempted to contact customer service, where I sat on hold for 45 minutes just to talk to someone. That person transferred me somewhere else. I sat on hold With them and then the system hung up on me about an hour and a half later. I would still like a replacement. I don’t have a lot of time to deal with this kind of crap. I also can’t go without a refrigerator in my store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Beverage Cooler since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
- Cons mentioned:Condition
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the cooler shipped for convenience. Once opened, discovered cooler was had major dents. Returning it as soon as I can.
No, I would not recommend this to a friend Bought Dec 28th, Died Jan 22nd.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Think before you buy. Bought it to replace an aging half fridge that was more than 7 years old that was still working. Couldn't stay cold, says 34 is lowest temp and never got below mid 40's, died after 25 days.
No, I would not recommend this to a friendThe Little Cooler that Couldn't Cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont bother to buy one. Doesnt keep the bottles cold. Should have known better than to buy Best Buy's Insignia brand. Cheap price, cheap quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lima311GLL. Thank you for taking the time to leave a review on Insignia™ - 115-Can Beverage Cooler - Stainless steel. I understand how upset you are getting a product that is not working properly. Kindly check if the thermostat is set to correct temperature. You may also visit our website below for your option on how to contact us to get this issue fix with you.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
- Cons mentioned:Door
No support!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Damage to door upon unpacking. No option to replace door. Too bad, unit itself is okay. I will fix the door myself, since there is crickets here!
No, I would not recommend this to a friend Poor quality product - E4 error - buy warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator 2 years ago - got an E4 error. No support, replacement parts or recommendations to help available from Best Buy. I did not buy the extended warranty - you need it for this product. Recommendation from Best Buy support was throw it out and buy a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrianR,
We are very sorry to read that your beverage cooler is showing an error E4. I know how inconvenient this must be for you. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 45 days. Worked fine first few weeks and then suddenly stop working. We kept it inside the house. I am not sure if the warranty will fix it or not.
No, I would not recommend this to a friend- Cons mentioned:Condition
Cooler works perfect but it came damage.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooler came damage and the replacement you sent came with damage also. I would like a new Cooler with not damage at all. thank you,
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 115-Can Beverage Cooler. I understand the unit arrived damaged and that can be disappointing. But, we would be happy to check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
At least it looks nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks nice but I have it over a month and at first it’s main problem was the 36 degree setting only gets to 41 degrees. Now not only is the temperature a problem but it buzzes pretty loud and has developed ice along the back panel. I unplugged and let it defrost for a day and set the temp at 40 but still had the same problem with ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RH1485,
Thank you for writing a review for our Insignia™ - 115-Can Beverage Cooler - Stainless steel, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the product is not working properly, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it two stars for the look, but does not cool below 42 degrees, used a temp gun to check temp everytime it is 42 degrees or higher. Taking it back!! Don't recommend
No, I would not recommend this to a friendBrand New And Broken!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I opened the box and the door completely fell apart! And the bottom metal legs were bent. I returned it to the store, ordered another one and that one wouldn’t even get cold. I followed all procedures of proper installation and it never got cold. Do Not Buy! It looks cute, great size, and has nice digital features, but too many shortcomings.
No, I would not recommend this to a friendCan't trust it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it more stars originally, but you can't trust it. The inside back of the fridge builds up with ice, and then it melts and starts leaking water. If you catch it in time you can easily wipe it up with a towel, and if not, you will have ruined floors like other reviewers have stated. Is that a risk you want to take?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 115-Can Beverage Cooler - Stainless steel, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Not Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for cold beverages this isn’t for you
No, I would not recommend this to a friend