Customer Ratings & Reviews
- Model:
- NS-BC115SS9
- SKU:
- 6191309
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 115-Can Beverage Cooler's cooling capabilities, size, and capacity, finding it reasonably cool and well-suited for various beverages. Many appreciate its quiet operation, overall performance, and appealing appearance. However, some customers have noted concerns about the door's sensitivity, the condition of the packaging upon arrival, and the size of the shelves.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Product recieved damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product recieved with dent in door and cracked glass.
No, I would not recommend this to a friend Not a cool cooler.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooler doesn’t get down below 40 degrees even though the thermostat is set at 34 degrees. Wine and beer do not cool enough to drink right out of the cooler. Going to have to see if the warranty is effective in dealing with the matter.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rudy,
Thank you for taking time in giving a review with our 115-Can Beverage Cooler - Stainless steel. We understand the inconvenience and disappointing experience that you had since it did not meet your expectations. We sincerely take our customers feedback to heart and rely on it to find ways to improve our products and processes.
If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Does not cool adequately
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Settings list minimum temperature as 34 degrees fahrenheit. Upon setting unit to 34 degrees it will not maintain anything less than 41 degrees fahrenheit. Unfortunate waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you so much for writing your experience with the Beverage cooler! We understand how frustrating can be that your product is not cooling as it should be! Please allow us to assist you further with it by reaching us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not accurate temperature.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit does not get very cold. I have it set to 34 but it is not 34.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello KBoyd,
Thank you so much for writing a review for our Insignia™ - 115-Can Beverage Cooler - Stainless steel, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however, we would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Came Damaged...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Note this is pretty big and not an easy thing to ship. When I did get it. The bottom righthand corner was damaged and I cut my hand on it. I tried calling best buy for some sort of credit as there is no way I can get this back to the store and they were less than receptive, sadly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Harry.
I would like to express my concern about your experience with this Beverage Cooler. We deeply care about the shipping of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
NOT WHAT IS ADVERTISED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roomy, not as cold as advertised. Gets to about 42 degrees
No, I would not recommend this to a friendDamaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged and was too much of a pain to send back. Best Buy only gave a $20 rebate... weak!
No, I would not recommend this to a friendNo Go
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with an ugly dent in the front and it leaks water in the inside
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It either freezes or doesn’t cool the drinks enough.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that having your beverages cold enough is really important for you, as well as being able to set the temperature as desired and so, please know that you can contact us on the link below for further assistance.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not real cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't cool to less than 42 degrees F. A bit loud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Worker1,
Thank you for taking the time to review our Insignia™ - 115-Can Beverage Cooler - Stainless steel. I understand you found it uncomfortable to use since it doesn't cool to less than 42 degrees and its a bit loud and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
AVOID THIS MINI FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this mini fridge. Have it plugged in and set to the lowest temp 34 degrees. Put a thermometer in there and it reads 42. An 8 degree difference and 42 degrees at the coldest setting is a rip off for how much this fridge cost. Have had it for about a month, and now past the return policy so im stuck.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 115-Can Beverage Cooler, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Mini refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t keep our beverages cold enough, would like to take it back and exchange for something that will
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DavidM,
Thank you for taking the time to leave a review of our Insignia™ - 115-Can Beverage Cooler. I know it can be dissatisfying that its not working as expected. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not cold enough
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lowest setting on the digital control is 33°. I put a thermostat in the fridge because the drinks just didn’t seem cold enough and the coldest I have seen it is 42°.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
Thank you for taking the time to write this review. After doing some research I could confirm that this is not the way the unit should be working. Our commitment is to provide our customers with the best experience with our products, this is why I kindly ask you to contact us at 1-877-467-4289 so we can provide you with warranty options.
Alexander G. - Insignia Support
Return after reading reviews. Never opened.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this by mistake as I did before I read the reviews. Never opened just brought it back for refund. Wasn’t going to take the chance in it.
No, I would not recommend this to a friendCollege fridge works better than this.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not buy again, does not keep beverages cool enough. It's lowest setting says 34 degrees, it has never, ever gotten that cool. Always around 45 which is NOT CLOSE TO BEING GOOD ENOUGH!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
The feedback that you provided is very much appreciated, I can assure you that this cooler is top of the line. If the lowest it can go to is 34 degrees then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Bad Odor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice style, but had a strong chemical smell that wouldn't go away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
It is one of our priorities to make our customers to feel safe when using this beverage cooler. For us to further assist you, please contact us directly at (877) 467-4289 so we can provide the best possible solution for this issue.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Done with even trying!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've gotten 1 Insignia (this one) and 2 Frigidaire beverage coolers from BB in the last month, all 3 were severely damaged. They are clearly doing something wrong in their warehouse and stacking these too high. I will not be trying a 4th one. I'm finding another place to shop!
No, I would not recommend this to a friendFailing after warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting e4 errors intermittently now. Not even 2 years old. Unplugged it and defrosted it fully for 2 days and still getting errors.
No, I would not recommend this to a friendPoor after purchase support
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product only has a 14 day warranty, be careful purchasing from BestBuy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for any confusion or inconvenience this may have caused. We strive to provide our customers with a satisfactory experience and will take your feedback into consideration for future improvements. If you have any further questions or concerns, please don't hesitate to reach out to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
Cold? Not so much.......
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there is no way this fridge cools to 34 degrees. Working through return with Geek Squad as suspected is a joke. I have 45 days to return and will haul to store and go with completely different brand at different store, other than a BB.
No, I would not recommend this to a friend