Customer Ratings & Reviews
- Model:
- NS-BC115SS9
- SKU:
- 6191309
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 115-Can Beverage Cooler's cooling capabilities, size, and capacity, finding it reasonably cool and well-suited for various beverages. Many appreciate its quiet operation, overall performance, and appealing appearance. However, some customers have noted concerns about the door's sensitivity, the condition of the packaging upon arrival, and the size of the shelves.
This summary was generated by AI based on customer reviews.
Not cold enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item to store coke and beer. It was really pretty and impressive ….. but it did not cool enough. Never really got very cold. Had to return it.
No, I would not recommend this to a friendKeeps freezing up-Destroyed my wood flooring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is terrible. It keeps freezing up and water accumulate underneath and it warped my wood floors. Of course I noticed after my return warranty expired
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Beverage Cooler! We understand how frustrating is that your beverage cooler is not working as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Pros mentioned:Capacity, CoolingCons mentioned:Door
Great product for the man cave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a humble “man cave” set up in my basement. This is great for it. It keeps my beer, white wine, water and some perishable snacks perfectly. It has great capacity, keeps everything cool, and has a light if I’m watching a movie or a game in the dark I don’t have to turn any lights on, just click it, get what I want and turn it off. One pitfall I have seen is that you can’t just try and push the door shut, if it hits too hard it will bounce slightly open. Found that out after getting beers quickly to leave the house, came back and it was open about an inch and water had built up on the bottom. My gf did the same thing on another occasion.
I would recommend this to a friend Did not cool to specified temperature.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia Beverage Cooler advertised to cool to 34 degrees. Only cooled to 40 degrees after 24 hours. Packed it up and sent it back for a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chatham.
I'm sorry to read that this product did not fulfilled your expectations. Please, be aware that the internal temperature varies depending on the outside temperature. Specially after 40 F.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Terrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute terrible experience. Placed order on a Monday. They stated it was shipped and would delivered that Friday. After 6 weeks and multiple calls(that took over an hour on old each time) I finally cancelled the order.
No, I would not recommend this to a friendMini fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy didn't get the item to me. Very disappointed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with the delayed delivery of your item from Best Buy. We understand how frustrating it can be when expectations aren't met, especially with something as important as timely delivery. We value your feedback and apologize for any inconvenience this has caused. Please know that we take this seriously and are actively working to improve our delivery processes to prevent similar situations in the future. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us. Your satisfaction is important to us, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-115-can-beverage-cooler-stainless-steel/6191309.p?skuId=6191309
Not working
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is February and I bought it June of last year and it’s not getting cold!!! Less than a year and it’s not working!! How do I get my money back??????
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 115-Can Beverage Cooler, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Waste of money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. I used it for 60 days before it went bad. The unit just stopped working.
No, I would not recommend this to a friend2 times broke give up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.check it before leaving the store bought 1 glass was broke returned they got me any other 1 it was broke this Tim I checked it in the store
No, I would not recommend this to a friendBroke less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this cooler and broke in less than 2 years. The coil starts leaking. The cost of repair is more than what it costs to buy a new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello VanHat,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't Even get close to the temp it says buy it if you want a little colder then room temp drinks
No, I would not recommend this to a friendBroken item
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box purchase but the guy assured me it was working because they checked it. Well I took it home and it was plugged in for 3 days and never got cold. Super big hassle to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Beverage cooler. I am sorry to read that you had to return the unit as the unit did not cool. Please contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Poorly designed & constructed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs extremely hot. You can’t let your beverages touch the interior walls or the unit ices up. Tried two units with similar issues. Save yourself a headache and buy another brand.
No, I would not recommend this to a friendWasted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator has already froze over and overheats. I’ve had it for less than two months. I just put Gatorade in and it froze the back ones while everything else is room temperature.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read that your Insignia Beverage Cooler is freezing your beverages and overheating. This is not the experience we wanted for you. please, feel free to contact us at any time so we can get you the best help, the door is always open.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Damaged goods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a month ago for a Christmas present. Opened on Christmas day and it's damaged. The top is dented and door hinge is broken. The box was fine so must have been packed like this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 115-Can Beverage Cooler, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked good lasted exactly 1yr and 1 day and went out talk about going out right when your warranty is up do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Terry,
Thank you for taking the time to leave your review. I am sorry to read that your Beverage Cooler stopped working. I would like to see if there are some alternative options available for you. Please contact my team so we can assist you.
- Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us |
Freezes wverything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had to take everything out several times and clean and defrost the unit after cans have exploded. I have it set at 36 degrees.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris,
Your feedback is important for us to improve the quality of our product. In case of further assistance you can contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
The item was damaged both times.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the first one. Got another and same damage. So I just bent the metal for the door to stay on.
No, I would not recommend this to a friendNot cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this product plugged up for 3-4 days on the lowest temp setting. It is not cooling at all. We will be returning.
No, I would not recommend this to a friendUSELESS COOLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WASTE OF MONEY--NOT COOLING BEVERAGES. TEMPERATURE CONTROLS VERY DIFFICULT. POOR CONSTRUCTIONWITH SHARP EDGES.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
