Customer Ratings & Reviews
- Model:
- NS-BC115SS9
- SKU:
- 6191309
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the 115-Can Beverage Cooler's cooling capabilities, size, and capacity, finding it reasonably cool and well-suited for various beverages. Many appreciate its quiet operation, overall performance, and appealing appearance. However, some customers have noted concerns about the door's sensitivity, the condition of the packaging upon arrival, and the size of the shelves.
This summary was generated by AI based on customer reviews.
Looks good, built terribly.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. Less than 2 years since purchase and it’s throwing error codes and constantly beeping.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AgentOne,
Thanks for taking the time and effort to leave a review with our Insignia™ - 115-Can Beverage Cooler - Stainless steel. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not cooling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this product plugged up for 3-4 days on the lowest temp setting. It is not cooling at all. We will be returning.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great Cooler. Very disappointing. Does not cool to 34. Would return if I could.
No, I would not recommend this to a friendUSELESS COOLER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WASTE OF MONEY--NOT COOLING BEVERAGES. TEMPERATURE CONTROLS VERY DIFFICULT. POOR CONSTRUCTIONWITH SHARP EDGES.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor circulation from fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes drinks at 42 degrees. Fan doesn’t blow hard enough to keep the ice from building. And now I can’t return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Beverage Cooler! We understand that it can be disheartening when a product does not work as expected. We would love to check this situation with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support. https://www.insigniaproducts.com/contact-us
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Leaks Water
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaked water all over the floor multiple times. The back leg is a bar that runs from left to right that is hollow. water leaked out of here constantly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that your unit is leaking and not working as expected. For us to be able to review this situation, please contact us on the link below.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Wouldn’t purchase from best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dented box was dented. There was no way it was not going to be dented. Called store was told I would have to contact company. Won’t buy from Best Buy again.
No, I would not recommend this to a friendNot cold enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had it replaced and still didn't get to the temperature of 34 degrees where it said it should. We returned the 2nd one also.
No, I would not recommend this to a friendStopped working!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in a month and cannot return as missed the return window
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bestbuyuser,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 115-Can Beverage Cooler. I am sorry to read that the product did not last long. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
no good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i want return this ! i allredy senders 5 email! but no one help me! the item they’re di delivery to me all got damages! they are no good! and no good!
I would recommend this to a friend- Pros mentioned:Noise level
Pleased overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this after having a bad experience with one we bought elsewhere that had a terrible toxic smell that would not go away and got into the water bottles and on the cans. After we spent three months trying to make the smell go away, we exchanged for another one and that one also had the smell. We gave up and decided to try this one. This fridge is great and is much nicer than the one we had previously. First off, no bad smell!! It also cools much faster and keeps temperature very even from top to bottom, which the other one did not do (this one has a small fan that circulates the air and keeps the coil defrosted - a huge plus!!) It runs very quiet and looks great. No complaints on operation or appearance. The reason I gave it 4 stars instead of 5; The interior width is just slightly too narrow to allow 6 cans across (maybe 1/2 inch-1 inch short at most). This is annoying since it is designed as a beverage cooler, why make it way too wide for 5 cans but not quite enough for 6? Theoretically you can get 6 cans across if you stagger them, but then that makes them difficult to remove. The problem is that the supports for the shelves stick out a bit from the sides. In the bottom section that has no shelf supports in the way you can get 6 cans across (or same if you lay the cans on their side on any shelf, but that greatly reduces the total it can hold). So they say it can hold 114 cans; I can't get anywhere close to that number and would love for someone at Insignia to explain how that is possible. Bottom section can hold 12, and each of the remaining three shelves could hold 24 at most (4 deep and 6 across) which is 84, but you also have to account for the fan on the top shelf, which will eliminate at least another 3, so 81 maybe at most. If you want nice rows so people can actually get the cans out without knocking others onto the floor, you can get 20 per shelf (-3 on the top shelf), plus 12 at the bottom, total of 69 at most. We ended up putting bottled water on the top shelf which does allow us to get 6 across and 4 deep, except the two middle rows are 3 deep because of the fan (22 total), and cans on the remaining two shelves and bottom, so overall it still works fine for us, but nowhere near the stated capacity. That part is disappointing, but fridge works so well we will live with this shortcoming, just seems like something that could have so easily been addressed with a little thought.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .This method will let you fill your beverage cooler with 115 cans:
Horizontal: The can tab pointing the door
Vertical: The can tab pointing up
Inner row (the deepest part for your cooler)
Top Shelf: 8 cans horizontal (4 to each side of the fan)
Second shelf: 16 cans horizontal
Third shelf: 16 cans horizontal
Base: 6 cans vertical
Middle row:
Top Shelf: 6 cans vertical
Second Shelf: 5 cans vertical
Third Shelf: 5 cans vertical
Base: 0 cans
Outer row (at the front)
Top shelf: 12 cans horizontal
Second shelf: 12 cans horizontal
Third shelf: 12 cans horizontal
Base: 17 cans horizontal
For more information please contact our e-mail team
https://www.insigniaproducts.com/email-us
Less than a year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 10 months. Stopped working! A whole cooler full of beer had to be chucked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Elizabetha,
Thank you for taking the time to review our Insignia™ - 115-Can Beverage Cooler - Stainless steel. I understand you found it uncomfortable to use since it stopped working less than 10 months and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Twice sent back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved the first one dented, sent back and received second, again dented. Refused to send again and said sorry. We returned it and went elsewhere.
No, I would not recommend this to a friendfridge works but it is all dented
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the fridge works fine but it is all dented. the box was all taped etc. like it was a return. for the price this should not be!!
No, I would not recommend this to a friendbad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Federal. Express. Sucks! They left my order out on the street in front of my house ! That's bull you lost my me. Will not buy any thing from ya again!!
I would recommend this to a friendBeverage fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product came damaged and the recepient of the gift did not return it. The corner of the fridge is broken.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Packaged and shipped with a 1 inch dent in the top back left corner. Works fine
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your unit arrived dented. We know that the aesthetics of the product is a s important as their performance and so, please know that you are welcome to contact us on the link below, and we will gladly check for any available option to get this situation corrected.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
product stopped working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.called best buy, they can't fix the item nor replace the item even with geek squad protection ! what a rip off!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for informing us about the situation you are dealing with your Beverage Cooler. I know how important this may be for you, so I will like to suggest to get in touch with us at the link below so we can review your case further and check what options we can provide you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Decent Fridge if you Like Dents
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damaged and dented and BestBuy wouldn't make it easy to exchange or replace.
No, I would not recommend this to a friendReview
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator randomly stopped cooling after owning it for 4 months. Worked great up until then.
No, I would not recommend this to a friend