Customer Ratings & Reviews
- Model:
- NS-PC3A3A12
- |
- SKU:
- 6474394
Customer reviews
Rating 4.8 out of 5 stars with 497 reviews
(497 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the high quality and sufficient length of the 12' USB 3.0 A-Male to A-Female Extension Cable, frequently citing its ease of use and compatibility with various devices. Positive feedback highlights the cable's ability to extend USB 3.0 reach without significant signal loss or lag. The product effectively serves its intended purpose of providing a reliable connection.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality was so poor it wouldn't stay connected - the usb connected would just FALL out of the extension cable. Thought it was a defect but both of my cables had the same issue. Returned immediately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you experienced with our product. It's disheartening to hear that the quality did not meet your expectations and that you encountered issues with the USB connection falling out of the extension cable. This certainly does not reflect the level of quality and reliability we aim to provide. We appreciate you bringing this matter to our attention, and we'll investigate this issue further to prevent similar occurrences in the future. Your satisfaction is of utmost importance to us, and we're committed to ensuring that all our customers receive products that meet our high standards. If you have any further concerns or require assistance, please don't hesitate to contact us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-12-usb-3-0-a-male-to-a-female-extension-cable-black/6474394.p?skuId=6474394
Rated 1 out of 5 stars
Don’t like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps , throwing in errors would not suggest this for anybody to use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Your feedback about this product is really helpful to us. We will surely continue to improve the quality and efficiency of this cable. If you need further assistance, you can always contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Incorrect advise by sales person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product was recommended by Mathew as the correct one I needed to connect my charger to my lap top. This was not correct and I now have a cable I cannot use.
No, I would not recommend this to a friendRated 1 out of 5 stars
No power passes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work. A wire inside the cable is broken.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello rambskin,
Thank you very much for taking the time to review our Insignia - 12' USB 3.0 A-Male to A-Female Extension Cable - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Wire works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wire works great . No problems with it.The price is great also at Best Buy.
I would recommend this to a friendRated 1 out of 5 stars
Not right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't meet my needs was misadvised by store associate
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 12' USB 3.0 A-Male to A-Female Extension Cable. We do have a variety of models so I am sure you can find one that works out for you. In the case that you
still have this, feel free to contact my team for further help.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use, Quality
Rated 5 out of 5 stars
USB cords
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to connect. I would recommend. Good value for the money.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Astronomer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy duty. Good quality plenty long. No signal loss.
I would recommend this to a friend Rated 5 out of 5 stars
Great usb extension
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great usb extension for my playstation steering wheel
I would recommend this to a friend- Pros mentioned:Quality
Rated 5 out of 5 stars
Surprisingly thick and durable cable!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't be fool by the picture on the website. Its a very thick cable and should handle anything you through at it. Built quality tough!
I would recommend this to a friend - Pros mentioned:Length
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extra long like I needed it and had no problem connecting to either end.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Good cable and good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs. Pretty durable cable. Quality service when ordering for pickup.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and ended up just right size and helped me out
I would recommend this to a friend - Pros mentioned:Usb
Rated 5 out of 5 stars
Good USB extension cable.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good USB extension cable. Good price and value. Would buy again.
I would recommend this to a friend - Pros mentioned:Length
Rated 5 out of 5 stars
Very helpful store associate!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed the usb and the length. Solved a space problem for me.
I would recommend this to a friend Rated 2 out of 5 stars
Might not work with USB bus-powered devices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried these with a USB bus-powered camera and an bus-powered audio interface, to extend their own 6' cables. The camera wasn't reliably recognized by the Win 10 PC. The audio interface worked most of the time, but had annoying audio dropouts with the iMac it was connected to. Both devices worked fine with only their original cables. I've since found out that 5 meters/16.5' is about the limit for USB 3.0 cable lengths. In both cases I was trying to extend the USB powered devices beyond that with these 12' cables.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, MJBT! Thank you for writing a review about our Insignia™ - 12' USB 3.0 A-Male to A-Female Extension Cable. We're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Mary
www.insigniaproducts.com
Rated 2 out of 5 stars
Male to female extension cable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not tight fit to the item I plugged into it and the slightest movement of the cord caused it to loose the connection.
No, I would not recommend this to a friend






