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Customer Ratings & Reviews

Model:
NS-MWC12W1K
SKU:
6406429
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Customer reviews

Rating 4.7 out of 5 stars with 789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the 12 W USB Wall Charger's price, ease of use, and compatibility with various USB devices. Many appreciate its compact size and reliable performance in charging their devices. While some users noted that the charger can get warm during use, the majority of feedback highlights its positive attributes. The charger's ability to maintain a good battery life was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Overheats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats when plugged into wall. Gets hot to the touch.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rawz,

      Thank you for the review. I do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Is made for turbo charging phones up to 15 watts b

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work decent for a while I did purchase an open box so it might have been just a faulty one all around sometimes it would do the job of turbocharging my Moto Z3 my old phone but it stopped after about 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi cjs3120,

      We appreciate your review on our USB Wall Charger. I am sorry to read about this charger no longer working all of a sudden after a few weeks of use. I know this is not what you expected from it.

      Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Okay charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this charger for my wife as she loves my Apple rapid charger. After talking to an associate, they recommended this one for much less than an Apple charger but it does not charge like an Apple rapid charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Simple not charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges but if you are viewing Utube it will not charge as fast as my tablet used the battery. No problem when using my Apply charger

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ - 12 W USB Wall Charger - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good plug. It takes forever for my phone to charge using this plug. Thought it was my phone but once I changed plugs everything worked normal.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger no better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better at charging than original . would not reccomend. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    its just okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good at fast charging. better off buying the 25 vrrsion

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for taking the time to review our wall charger. I am sorry to know that you you are
      experiencing this situation, I know it can be really frustrating for you. If you you are having
      any issues with the product please contact us in the link below, our agents will be more than
      happy to help you out.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap but, works as it should I guess. Over priced

    No, I would not recommend this to a friend