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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $34.99

Customer reviews

Rating 4.6 out of 5 stars with 856 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the long battery life and ease of use of this 12,000 mAh portable charger. Its compact size and dual USB ports are also frequently praised, along with its affordable price. While some users reported compatibility issues, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 856 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Easy and convenient to carry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great help for me when I use my phone constantly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable charging unit is really nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this for my trip and it was a good move.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Insignia charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice powers my cellphone up to 5 times I really enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great portable charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery charger works great and fits well in a pocket

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    A bit bulky but lasts long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is a bit bulky but the charge lasts long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent power bank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used once while on vacation. Power button to start charging your device is very sensitive and would turn off thus your phone wouldn't get charged. Had to leave flat on a table and watch. Does not come with a wall charging cube, You need to use your computer or usb device which can be slow to recharge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great charger but you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Black kinda big to fit into pockets. Bye

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it would charge faster but it last for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems like a great deal.. have not checked it out thoroughtly yet. since it is a gift.. i am definately willing to recommend the ordering/shipping process from Best Buy. love how they keep you updated every step of the way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the portable battery pack as an open floor item. It is OKAY in functionality where i have to often press the charge button for the attached device to continue charging, but considering that I paid 1/3 the cost it is serviceable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TSA OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took this on Japan bus tour. Was concerned that TSA would cause me grief in getting it through security. No problem..just put with cell phone in carry on basket/tray. Recharged our cell phones several times during trip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia 12 V battery pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia 12 V battery pack. It took about five hours to charge a 10 inch iPad from 23% to 100% along with an Smartphone that was at 17%. The Smartphone only took three hours. It took it down to one light on the battery pack. To charge the battery pack back up from one light to four lights took 12 hours. To me this seems like quite a long time. If I were to do it again I would probably look into something a little more quick. It will work for what I got it for witch was power outages. I wouldn’t recommend it to anybody who was in a hurry to charge their electronics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't remain charged as long as I expected, but it works and it will serve my purpose for purchasing it. I have a backup in case of a power outage. Of course, it must already be powered up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long lasting battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery pack, used it for camping! So far the battery light looks like it stops charging my devices at 3 lights so im gonna have to take it in and ask if its an issue or meant to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a few times to charge cell phones and worked good. It didn't use too much of battery. The power lights could be a little larger as they are hard to see.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Reliability of cells in question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 months, not holding a charge over 50%. Maybe some internal cells have failed. Have other brands that have been more reliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Power USB Charger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable charger fir most USB enabled devices. I would recommend this portable charger. It is a good device to have if a power outage occurs.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wow (not in a good way)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insignia charger thinking that it was a great deal. It was a well-known brand. The price was great at around $15. But, within 2 months, this thing just died. I barely had a chance to use it. I would recommend any Anker charger, which has been much more reliable for me. After all, it's when you're on the road, that you're gonna be needing to use this. What good is a charger that fails to do its job?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JamMaterJ,

      Thank you for taking the time to leave your review on our portable charger. We know this purchase was important for you. Certainly it can be disheartening to have this happen within a few months of use. For this reason, we kindly invite you to contact our team so that we can look into this and provide you with a resolution. We look forward to hearing from you soon.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent back up power, recharge 2 cellphone at same time, faster and reliable, make sure don't forget the charger connector for traveling.

    I would recommend this to a friend