Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $34.99

Customer reviews

Rating 4.6 out of 5 stars with 856 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the long battery life and ease of use of this 12,000 mAh portable charger. Its compact size and dual USB ports are also frequently praised, along with its affordable price. While some users reported compatibility issues, positive feedback significantly outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 856 reviews
  • Rated 4 out of 5 stars

    This item was bought as a Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was bought as a Christmas gift I have not used it myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and reliable. Dependable & does the job well...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If I didn’t have to return it...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective right out of the box. Tried to charge like the instructions said, would never get over 75%. I returned it, the store was out of the 12k, so I got a 15k mAh AND got it for $3 cheaper! Good to go now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    convient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it very little it is for back up but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it were a little smaller; so far it is doing a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know yet. Haven’t used yet, gifts for Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good portable charger for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dependable. doesn't charge phone as fast a older model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a charge for electronic stuff. Seems to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product- purchased as a gift for my grandmother.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brand is a good brand and it is work just find

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product,, not enough for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seemed like good quality After getting it home, I returned this item because I needed more flexibility with different ports. I bought from another source, a docking station which worked out better for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad but need more power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with this item. 12000 is too low. I would advise to go above 20000 depending on your needs. Newer smartphones require more power a tablet and forget about it. 20000 + is the way to go

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s just okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this device at a really low price on Black Friday. It definitely lacks high quality features like rapid charge but it is better than nothing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to charge unit from an outlet. Doesn’t charge phone and watch at same time as it charges. May have to return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Serviceable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to get the job done, but won’t keep up the charge on high energy needs. Example, it will not keep my Mevo charges while in use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive for the ratio cost vs benefit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improve for charge response is needed ..... cost is above average than charging time should be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    power bank type ausb

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this power bank only lasted two weeks on my device and stopped working. would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted Less Than 6 Months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on sale for $15 back in November 2018. A good deal I thought. I only used it to charge my phone to and from work. But, here we are 6 months later with no indication that it was failing and its suddenly now completely dead. No warranty. For the price, it was good while it lasted.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I know how disheartening it is when an important device for you fails. The behavior you are describing here does not seem right at all. Allow me to remind you that this battery have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Insignia portable charger 3 years ago and the battery completely separated and expanded destroying the cover and the use of the battery. My other two chargers made from a different manufacturer never had this issue.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Arki!

      Thank you for taking the time to review our Portable Charger, I understand how important it is to stay connected and not being able to do so can't never be fun, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and evaluate all the available options for you:

      www.insigniaproducts.com/contact-us | Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    2nd one worked well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging lights did not work on the first one bought. Second one works, but lights are hard to see.

    I would recommend this to a friend