Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$499.99
Save $350
The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 4,395 reviews
  • Rated 4 out of 5 stars

    Great little fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this size but buyer beware , it doesn’t hold a huge amount since only 13 cubic size. It’s perfect for me. Only reason for 4 star is the front door has couple areas that look like dents but I think it’s vacuum circles. It is in garage so I don’t care, but would not like it if I had it inside my home Best Buy very supportive to explain converting from fridge to freezer ! I use it as a full fridge , in the winter I will convert it to a freezer for frozen foods.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Problems in 2 years

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 2 years and use it in the refrigerator mode. I haven't had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Henshen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best freezers ever. It is the greatest thing to be able to switch it from a freezer to a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Looks sleek and is quiet. Inside looks very nice as well. I use the freezer option.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Good Choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thst it can be a freezer or a refrigerator. I also like that all shelves are glass

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Freezer/Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer/refrigerator was a Christmas Gift for my daughter and her husband. They think that it is great and "just what I wanted."

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inspect carefully for broken drawers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time is still not a charm. Each unit delivered was broken. All 3 have had broken drawers on the bottom. Not sure how my luck is so bad. Now the 3rd one they dropped off today has a small crack and the top door alarm button is bent. Very unhappy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works great cooled very fast and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great 2nd fridge

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly as a 2nd fridge. Planning on getting another for use as freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for that price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a very nice price. We had a freezer chest for a while and it crapped out during an electric surge. We’re able to replace it with a nice upright freezer that we even could initially use as refrigerator until after the birthday party. The only missing it the ability to switch the door from right handed to left handed. Or at least be able to order the mirror configuration.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are pleased to hear that you found our product to be a great value and that it served your needs well, especially during your birthday party. We appreciate your suggestion regarding the door configuration and will consider it for future improvements. Your input is valuable to us as we strive to enhance our products and meet our customers' needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer so far..perfect size.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect portable size, but yet, not too small. Very quiet. Estimated yearly cost to run is around $47.00..Glad we got rid of the 20 year old Watt waster freezer that we replaced it with! (-:

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great freezer, good price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was polite and helped us with all our questions. Deliver people were very nice and handled the refrigerator/freezer with care. The freezer work well and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up right deep freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth it! It’s sleek, spacious, has shelves and a compartment drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like a charm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Allows me to buy things in bulk now. Solid shelves so much better than the wire ones. Best of all free delivery and they carried it downstairs for me.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Insignia freezer fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this so far! Can be a deep freezer or a fridge. Hopefully its quality made so it last

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love an upright.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upright style and being able to set the temperature from the outside. In addition being able to see all of the food is fantastic. A definate step up from our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect….

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! We love it. It’s just the right size and the whole family thinks it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thank you Bestbuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Efficient and works well. Delivery and installation went smooth

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dilevery service, even called days latter to make sure i was satisfied. Lots of room inside freezer, easy converting from fridge to freezer. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Space enough for us. Eso es todo. No tengo mas nada que decir.

    I would recommend this to a friend