Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 4,253 reviews
Rated 5 out of 5 stars
Home owner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Purchase pick up was smooth and easy. Couldn't be more pleased.
Thank you for your feedback. We are pleased to hear that the product is working well for you, with no frost or excess ice and plenty of space. It's great to know that it meets your needs and expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. Keith | Insignia Support
Rated 4 out of 5 stars
Garage Freezer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just purchased this freezer for my garage space, so far it's great. It fits my space and freezes perfectly, the inside space works well. I will recommend it.
It one thing that is annoying but I think best for the garage space and that is the suction on the door is very tight... sometimes the freezer moves when opened.
Elaine
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this freezer. Its just what we need! The capacity limit is amazing.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback! We're thrilled to hear that the freezer meets your needs and that you're impressed with its capacity. Your satisfaction is our top priority.
- Carl | Insignia Products
Rated 5 out of 5 stars
Garage Freezer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The freezer is nice and big. It can store alot of freezen foods and ice creams.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your employee who placed my online order was extremely patient and helpful. She helped me find exactly what I needed. However, someone stole my credit card info from your site and used it. The bank caught the theft snd cancelled the card. Don’t you screen your employees? How was my k go stolen so easily and quickly. You have a security problem
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product and excellent delivery personnel on the first delivery. Thy noticed some minor damage to the freezer and called it in. Within a few min we got a call from Bets Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Good purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with this purchase. It is a great size, bright lighting. I love having the drawers at the bottom. It fit our budget. It was easy to install and delivered on time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. This freezer was the answer we were looking for for our additional food storage. Not to big and not to small. Additionally, my wife likes the versatility of the freezer/refrigerator combination -- this really makes a lot of sense. When you close the door it is a little hard to open because it seals so good, but my wife handles it really well. My son just bought one and really likes it too.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is smaller than my other freezer that I was replacing. It was weird to have glass shelves in an item that will be kept freezing, but I like the amount of space.
I would recommend this to a friend
Rated 4 out of 5 stars
Good price good product.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine good bargain easy to get setup. I’m well pleased.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lots of room , freezes great ,easy to clean absolutely love it ❤️
I would recommend this to a friend
Rated 5 out of 5 stars
Great Freezer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent buy. Great product at reasonable price. I havent used the Regrigerator feature as my main reason for purchase was for a freezer and it serves my purpose 100%.
Very Satisfied.
I would recommend this to a friend
Rated 1 out of 5 stars
Bad quality
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed with this unit as it only lasted 1 3 weeks . It lasted just long enough to get past the warranty time and then stoped cool. It was being used in the refrigerator mode for the year I had it. It is set at 37 degrees and is now running continuously and won’t get any cooler then 62degrees don’t waste you money tried calling insignia and they just transferred me to Best Buy geek squad. Products should last longer then this.
Hello! Thank you for writing a review for our 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow. Roberto E. www.insigniaproducts.com/contact-us
Rated 5 out of 5 stars
Great freezer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great freezer! The temps stay consistent and it doesn't run constantly to maintain temps in a hot garage.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Freezer at good price point.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed to replace a freezer and wanted to downsize. Not only is the right size, but it has glass shelves and a digital exterior control, features that we really like. Set to zero, the inside temp runs about 5degrees F, and jumps to 10 when the door is open. It keeps food perfectly.