Customer Ratings & Reviews

I'm not a freezer expert, but I don't think this looks right. See the attached picture. I wiped off the frost as well as the upper door seal, and it happened again. There was also some minor damage to the bottom of the door. Your delivery guy took a picture of the door when it was installed last week. The door is minor, compared to the frost build up. What can we do about it?

I'll never buy from Best Buy again. Dented Freezer.

It didn't last more than a year and a few months and we found everything melted. The power is on and the freezer display is still showing 4°F which really cheated us as we thought the freezer is still working and everything is fine. This is crap design.

The fridge function does not get cold enough to keep food from spoiling. It's set as cold as the fridge will go (35F) but its actual temp is well above 40F which is out of the food-safe range. I have it inside in a temp controlled space with plenty of ventilation. I plugged it in for 48 hours and it never got below 40F.

I Purchase a insignia freezer/ Refrigerator and was disappointed in it. The next few days there was frost and ice buildup all over. Now it’s getting worse by the day with more ice buildup on the frozen food and ice tray. I am returning it and hopefully will get one that works the way it should.... Frost free!!

Delivered with broken shelf (plastic arount shelf broken, plastic is part of structure that holds shelf on sides of freezer. did not notice until after delivery men left. Chatted with Best Buy, and all they could offer was a discount, or a return. Called insignia, shelf is not an item that they sell.

The freezer got to freezing in a hot garage here in Texas in just a couple hours. So far it looks awesome and does its job freezing even with very little in there. Getting a little over a 1/4 calf to store in there soon, hopefully plenty of room. Will have to see and come back if longevity is an issue. Delivery team also did a great job, swift, careful, and knowledgeable. Side note this freezer is quieter than my fridge in the house so not sure where the complaints of it being loud are coming from. If it’s loud, there’s likely a problem.

We unboxed the freezer to install and found that it was damaged.

Great refrigerator. Would highly recommend to anyone.

The two men that set up the fridge had missing pieces and they took pictures of it and they told me that Best Buy would come back out and fix it but that is a lie. SHOP ELSEWHERE.

This is a nice, roomy deep freezer for the price. We've had it for 6 months or so, and it's worked without any issues. I've checked the temperature on each shelf, and it's within a few degrees anywhere in the freezer. My only complaint is that the door magnets are so strong that it's difficult to open. Literally, if I don't give it a quick thrust, it will move the freezer (even while loaded with food). You won't have to worry about the door accidentally opening!

The fridge was not getting cold and our food Rotted and we did not get reimbursed for the Rotten food….

Less than a month and the door handle broken. Entrada de tornillos barrida.

This freezer is a daily helper that earns its keep without fuss. It offers versatile space, with adjustable shelv that make it easy to fit bulk ingredients, ready-made meals, and seasonal stock. Low energy consumption In day-to-day use, the convertible design shines. You can switch between freezer and storage modes as seasons change or as your needs shift, keeping the layout flexible. The stainless finish looks clean and modern, and the unit feels sturdy enough for a garage or utility area. The door is reversible, so you can tailor the setup to your space, and the controls are straightforward to operate, reducing the time you spend fiddling with settings. Quiet operation helps keep the workflow undisturbed, whether you’re sorting groceries, preparing batches for the week, or doing small DIY projects nearby. Organization is intuitive: labeled compartments and adjustable shelves let you locate items quickly, cutting down on the time you spend digging through shelves. Overall, it’s a reliable, space-efficient addition that supports practical meal planning, bulk storage, and seasonal stock without adding complexity to your routine. If you’d like, I can tailor this review to a specific day-to-day scenario, like weekly meal prep or bulk freezing for holidays. I'm very satisfied

Plenty of room and extremely quiet. We keep this in the family room filled with drinks and healthy snacks. Keeps everything cold. I didn't need a freezer and I'm glad to have more room for other things instead. Plus no worries that things in the back will freeze. Only issue: when I loaded the door withbottles, it kept popping open. I couldn't find an easy stand to help level on the carpet, which might have helped. Still, great unit. We had to drive a ways to find one in stock but was worth it.

Purchased this freezer to use in the garage to replace a 23 year-old Frigidaire. I am impressed how quiet this one is and holds at zero degrees with no issues. The interior light is super-bright and the bottom storage drawer is quite large. No regrets on my purchase.

Pros - freezes quickly and stays at temperature, quiet operation, door seals securely and takes a good tug to open so kids can't accidentally open it, display dims after you close the door. Cons - not really a con, but I prefer wire shelves for airflow. In a freezer you don't have to worry about liquid spills as in a fridge.

I wasn’t sure about the quality of the Insignia brand, but reviews were very positive. After having it for a month now, I understand why!! This has been perfect since day 1. Absolutely no issues. Best Buy delivered it and placed it right where I wanted it in the garage. They plugged it in and it has just worked since. The freezer got to 0° very quickly and has maintained that temp. I can set that up or down if I choose but everything is solid at zero. A cool attribute of this freezer is that you can change it to a refrigerator if you need that instead. For me, this is a great smaller size unit yet still big enough to pack in a bunch of Costco ice cream, steaks, pizzas, etc. I love it and would highly recommend it!

It's quiet. It has very easy to use temperature controls. It is very roomy. I love it! The only con I have for it is that I have a stone floor where the freezer is, and because of how strong the magnetic seal on the door is when I open it the freezer slides a little bit. That might be because it's not full yet, and not a deal breaker for me.

When it comes to finding the ideal freezer for your garage, look no further than this outstanding model. With its perfect size, generous storage capacity, adjustable temperature settings, and well-designed interior, this garage freezer hits all the right notes for convenient and efficient freezing. First and foremost, the size of this freezer is just right. It offers ample storage space without overwhelming your garage with an excessively large appliance. Whether you need to store bulk purchases, frozen foods, or homemade meals, this freezer provides enough room to accommodate all your freezing needs without taking up too much floor space. One of the standout features of this garage freezer is the ease with which you can adjust the temperature. The intuitive controls allow you to effortlessly set and maintain the desired temperature at your convenience. This feature ensures optimal freezing conditions for different types of food, providing the flexibility to adapt to your specific freezing requirements. The interior setup of this freezer is simply great. With strategically placed shelves and compartments, organizing and accessing your frozen items is a breeze. The adjustable shelves allow you to customize the storage space to suit your preferences, whether you need to stack pizza boxes or neatly arrange smaller food packages. The thoughtfully designed interior maximizes storage capacity and minimizes the time and effort required for organizing and locating items.