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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,253 reviews
  • Rated 5 out of 5 stars

    Energy Saving Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my old freezer. I'm already seeing energy savings.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That’s fantastic to hear! We’re glad that your new freezer is already helping you save on energy costs.

      If you have any other feedback or need assistance, feel free to reach out. Enjoy the benefits of your new freezer! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good fridge. Want to get another one. Much better than others that are similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this freezer in our garage. With the Covid-19 pandemic, it has been hard to find a freezer, but this one came back into stock before anything else. It's been in our freezer a couple months now, and it seems to be doing fine. It isn't full, but everything in it is frozen, and it's not too loud. It has plenty of storage space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Paul,

      Thank you for taking the time to review our 13.8 Cu. Ft. Upright Convertible Freeze/Refrigerator. I am glad to know you are happy with the product and its storage space. We strive to provide excellent and accessible products, so we appreciate your feedback. If you ever have any questions or concerns about the unit, please, use the link below to reach us via phone or e-mail.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fantastic freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great freezer or refrigerator, A lot of room good size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Garage Freezer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works amazing! Has done a great job on my garage the past 2 years. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great garage freezer. Easy hookup and door handle installation. Only had product one month, but very happy with it performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great garage fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a garage fridge. It’s not easy finding something that has all the room inside dedicated to storage. Haven’t used this as a freezer but it’s very easy to switch the mode and adjust the temperature. My only dislike is that it does run a little warm to the touch on the outside and a separate freezer in the same garage does not but no issues other than that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for a small family. It works well, looks good and freezes things pretty quickly. I really wanted one I could put in the garage - for this one, it is not recommended. So I put it in the basement. Small inconvenience but very glad I purchased it. It can also be used as an entire refrigerator if desired.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Like the ability to see everything and the door shelves are nice for smaller items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!!! Loved, cools very well and saves money on electricity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have it in my garage as an extra freezer and it has worked very well and has been able to put perform my whirlpool gladiator unit. Thinking about getting another one and replacing my whirlpool unit since that is always going out on me. Highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this product as an extra freezer. It was delivered in a timely manner and they men were very professional. Pluged it in waited a few hours as instructed and have been using it every since. I have not had any problems whatsoever. I would definitely recommend this freezer/refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in. It freezes food. what more can I say at this point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. I would recommend it to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not find a freezer in stock, Best Buy had this one, was not sure about it. Everyone I told it could be used as a freezer or fridge had never heard of this before. We have been very pleased froze food fast and has worked well. We bought it to store 243 lbs. of beef we had bought. We still have room to store other foods too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great freezer that's safe inside

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant because a couple reviews talk about this freezer failing, but I forgot that a lot of people keep theirs in a garage that doesn't have air conditioning in 100+ degree summers. Plenty of shelf space and the light inside is a nice upgrade from our old storage freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia- 13.8 Cu. Ft. Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am very happy so far with it, Thank you!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're thrilled to hear that you're very happy with the product so far. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy using your product! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our garage as a freezer and like it. Garage can get cold with South Dakota winters and have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer / refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced great and does exactly what I needed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of room and freezes items quickly. Great purchase

    I would recommend this to a friend
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