Customer Ratings & Reviews

I am so happy with this upright freezer. It will be much more convenient than the chest freezer that I have had, since my food inventory will be much more visible and easier to keep track of and I won't have to stand on my head anymore to get something out of the bottom of the freezer. The real bonus is that this freezer can convert to a refrigerator for seasonal refrigerator overflow! I will keep my old chest freezer for a backup for this reason. It is self defrosting, so no more hooking a hose to it to drain the water out of the bottom. It is an Energy Star appliance which means I can get a rebate from my utility company. All of this plus the great price made this purchase a win win purchase!

I’ve owned this upright freezer for nine months now, and I’m happy to say it’s been a great addition to our home. The first unit delivered had a malfunction, but Best Buy handled the issue quickly and professionally by scheduling a replacement right away with no hassle. Since then, the freezer has performed flawlessly. It’s spacious, efficient, and most importantly, garage-ready. Living in Texas, I was concerned about how it would hold up through the summer heat, but it has survived its first summer. Even during peak temperatures, it maintained consistent cooling and kept everything frozen solid. If you're looking for a dependable upright freezer that can handle tough conditions and comes with solid customer service, this one's worth considering.

Nice size. Holds more than you think it would. Love that it can be a refrigerator OR a freezer. Great color and easy to keep clean stainless door. Salesman was very helpful. Convenient delivery and easy set up.

It is a very nice freezer. Plenty of space within and very quiet. It easily fits in my garage. It stays very cold and I love that it will convert to a fridge. The only thing I wish it had was maybe a bumper or lip on the shelves to keep everything in. I got a load of frozen beef and had a little trouble keeping everyting on the shelves when I was first organizing it. The door pockets are also very nice to keep things like freezer packs. I would buy again.

works perfectly, love can be used as fridge or freezer. fits perfect in garage. salesperson on floor told me he had same model since 2020 and no problems with it.

For years, we've been saying we should get a freezer. Rumors of meat shortages during the COVID-19 crisis prompted us into action. We chose this particular unit mostly because of the size, and because almost every other model was sold out. The front panel says it is set for "00" degrees. The other day I pulled out a carton of ice cream and inserted a high quality thermometer. It said "0" for a second, then settled on "-1", so I'd say it regulates the temperature very well. A spacious interior makes it easy pile things in there, even 16" pizza boxes fit. I do suggest you get plastic baskets to help organize smaller stuff - you can only stack small things up to a point, and the baskets make it easy to slide stuff out and find what you need. Very quiet operation, you can barely tell it is on when you're standing next to it. Being able to use it as a fridge is a nice option, but I suspect we'll always have it in freezer mode.

It’s a great item. Size, space, function. Looks good too.

I love it. Easy to use. A lot of space. Excellent feature to switch between freezer and refrigerator. Usually when you open freezer the cold escapes and some of the item get deforsted but not here. When you close the door it releases cold air to get temperature back to where should be.

This Convertible Freezer is a spacious and versatile appliance with a variety of capacity depending on your needs. Its standout feature is its ability to switch between freezer and refrigerator modes, offering flexibility for changing storage needs. It is energy-efficient, with precise temperature control and durable build quality. User-friendly features like digital display, alarm system, and easy conversion make it a reliable and convenient choice backed by it’s reputable brand. Overall, it’s a top-notch option for households looking for a high-performing and adaptable freezer.

When we started looking for a freezer, we tried all the major box stores and many of the independents. We decided on the Insignia 13.8 at Best Buy because of four criteria: 1. size, 2. availability, 3. adaptability, and 4. price. The freezer /refrigerator is very adaptable in that the temperature can be regulated for use as a fridge or deep freeze. It has an open door alarm, interior LED lighting, and all controls conveniently located on front and center of the door. The space occupied by the unit is minimal, and we had no trouble finding a spot for it in our attached shed.

Working great, just the right size for what we need as a second freezer. We considered getting a chest freezer but wanted to be able to see what we have. This freezer does great, runs quietly, and there is even a button to press when you first load the freezer to get it back to temperature quickly.

I have nothing bad to say about this freezer I got it for primarily deer and it holds more than I would need and it keeps everything completely frozen solid. It looks great it’s quiet and it works great so really couldn’t ask for much more 10/10

We down sized from our previous model. This is the perfect size for our needs. Love the fact that if needed we can convert to a refrigerator. Works great, little to no noise, very happy with this purchase.

This is a SWITCH refrigerator/freezer. It is wonderful I started it as a refrigerator. Got all my freezer stuff set up and made and then set it up for freezing. It has been wonderful. It keeps a consistent temperature for the freezer at a temperature I want and it it has had no issues in the heat of garage and now we’re getting into the winter. I would recommend this to anyone. The price was wonderful and it also has an alarm it can’t get better than this.

Easy install and setup. Use as freezer or refrigerator. If I had to replace would purchase freezer and 2nd refrigerator separately. Compact and works well in garage.

Good size, not too big, and has plenty of storage with door shelves and bins. The vents are at the top of each section so they do not get blocked by food. It is quiet and appears to function properly.

So much room, ample lighting, absolutely fantastic freezer! Not planning to use the fridge fuction until summer, but looking forward to similar results. It was at freezer temp so fast. Runs quietly and beautiful.

This makes a great garage freezer/fridge. Bought this as an alternative to a chest freezer and it works perfectly! Really good seal and stays super cold.

Excellent freezer, I bought this one for my son & his family loves it. We bought the bigger 21 cft version 4 months prior & love it & it fits a lot & the lighting is great! We loved it so much that we bought the smaller size for my son. Great product!

Great size and organization. Rubs quiet. Looks good. No complaints!