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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 4,253 reviews
  • Rated 5 out of 5 stars

    Best Convertible Freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Convertible Freezer is a spacious and versatile appliance with a variety of capacity depending on your needs. Its standout feature is its ability to switch between freezer and refrigerator modes, offering flexibility for changing storage needs. It is energy-efficient, with precise temperature control and durable build quality. User-friendly features like digital display, alarm system, and easy conversion make it a reliable and convenient choice backed by it’s reputable brand. Overall, it’s a top-notch option for households looking for a high-performing and adaptable freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this freezer from Best Buy and it was delivered within a week with no damage and so far it is working great. Plenty of room and fits great in our basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this freezer in any size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new upright freezer for garage. I bought containers to separate the various things in it (meats, veggies, frozen meals, etc.), so they stay put. I planned on getting the 17 cu ft. While there is just the two of us, I kinda wish I'd gone with bigger size. Right now I have a ton of bags of vegetables because they got buried in chest freezer and I couldn't see what I had. It's going to take quite awhile to go thru them. Right now this freezer is full!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Good price. The convertible feature is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stainless steel convertible freezer Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, has option of freezer or fridge. I just need freezer. Delivery was great- came as scheduled and set up quickly. Wish it came with more drawers. Bought some plastic bins to contain food on upper shelves that work great! Handles are not reversible, but not an issue for me. Overall, good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right size, quiet well made and reasonably priced. Delivery was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our prior upright freezer failed, we replaced it with this. Price was right, keeps good temperature even in a sun spot by the door. Ability to swap over to a refrigerator if needed a definite plus. Delivery crew was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Freezer in town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Freezer has a great size for any Garage. I loved that has a light inside. And you can switch from Refrigerator to Freezer. And the price is the Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Upright Freezer That Beat the Texas Heat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this upright freezer for nine months now, and I’m happy to say it’s been a great addition to our home. The first unit delivered had a malfunction, but Best Buy handled the issue quickly and professionally by scheduling a replacement right away with no hassle. Since then, the freezer has performed flawlessly. It’s spacious, efficient, and most importantly, garage-ready. Living in Texas, I was concerned about how it would hold up through the summer heat, but it has survived its first summer. Even during peak temperatures, it maintained consistent cooling and kept everything frozen solid. If you're looking for a dependable upright freezer that can handle tough conditions and comes with solid customer service, this one's worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my freezer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my garage freezer. It's the perfect size for my family. The only down side is that Best Buy doesn't include hard copy of owners manual, you have to go online for digital copy. Also, door display shows temp set too not actual internal temp. Other than those issues I love my freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will not be disappointed with this unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The freezer was delivered in good condition and the quality of construction is good. The interior is brightly lit and with the glass shelves, everything is easy to find. About a month before this purchase I bought an upright freezer from a well known American brand to allow my wife to stock up on frozen food. Once I had the additional freezer space it became clear we could use more refrigerator space too. At this point I did not want to buy a regular refrigerator because that would come with more freezer space that I did not need. I searched for refrigerator only units and there were very few and they were expensive. I then came across this convertible freezer/refrigerator that was exactly what I needed. I use it as a refrigerator but it is good to know that I could switch to using it as a freezer if needed. It only draws about 2 amps so I could plug it into the new 20 amp outlet that I put in the basement for the other freezer I bought (also draws 2 amps). It runs very quietly and cooled down quickly after being plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Fridge Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Frdge. Keeps our food at the right temperature. Plenty of room. Large drawer. I can convert this into a Freezer. Great for the price.The outside of the door shows the temperature when you open it. It is easy to turn it into a Freezer with a push of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this upright freezer, i wanted until i had it for two months. It has worked great from day one, but really not surprised. When i buy from Bestbuys i try to get Insignia brand, i have Insignia tv,Insignia ice maker and two freezer. I have read bad reviews on here about Insignia products, I have had no problem with any Insignia products i have purchased. Great product, Bestbuys is the first place i look if im in the market for Electronics or appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this freezer for a little over a month. Time will tell, but so far I have no complaint. It is perfect! Before buying it, I researched reviews on big name brand products and their quality has declined over the years. This Insignia was the size I needed, the color I wanted, it's ENERGY STAR certified, and was less expensive than other brands. Other items I have purchased from Best Buy were great! So, I don't expect this to be any different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always what I needed a large freezer for my apartment because that’s the only type that was presented to me when shopping at various stores. After visiting Best Buy and being shown this freezer, I knew that I no longer needed a large freezer. This one fits perfectly and I don’t have to over buy to fill it up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Melti1952! We're delighted to hear that your Insignia™ Garage Ready Convertible Upright Freezer is the perfect fit for your apartment. It's great to know that it meets your needs without requiring you to overbuy. Your feedback is much appreciated! If you have any tips or favorite features you'd like to share, we'd love to hear them. Enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as an extra garage freezer. It has exceeded my expectations in every way. Delivery was on time and very courteous. The product was undamaged and set up without any problems. The freezer it's self is higher quality than expected and looks very nice. I've been monitoring the temperature inside with a regular old school mercury thermometer, and found that the digital temperature setting is spot on maintaining the correct temperature. No complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all...BEST BUY...rules!!! I can not describe how happy this makes me feel to write this...2020 was a longggg year and with that not many words needed. We started looking for an upright freezer and could not find one because people had the same idea...stock up... so 3 months in a lookout when someone posted a picture and when I add it to the cart as I did 4 other times before this I thought: it will be another one ...the day of delivery it will say it is backorder ...no not on this case.I got an email asking me to confirm delivery, I could not believe my eyes! Delivered by 2 gentlemen wearing masks and keeping a distance and that's it... The Freezer/fridge combo is awesome, tons of space, and yes on my garage perfect and just the way I wanted. Thank you BEST BUY for it and for keeping your employees and customers safe and happy. I soooo recommend the item and the company. Orminia Santana

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    It just works at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer that can be converted to a fridge just bu turning down the temperature. Good price and quality. Our family has purchased two of these freezer/fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The magnetic seal is a beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quiet. It has very easy to use temperature controls. It is very roomy. I love it! The only con I have for it is that I have a stone floor where the freezer is, and because of how strong the magnetic seal on the door is when I open it the freezer slides a little bit. That might be because it's not full yet, and not a deal breaker for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback! It’s great to hear that the magnetic seal on the door is strong, but I understand how it might cause the freezer to slide a bit on your stone floor. As you mentioned, once it’s filled, that issue might resolve. If you have any other comments or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love my convertible freezer/refrigerator unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Beautiful convertible freezer/refrigerator. Most manufacturers will give you one or the other. The price, the technology and space you get is worth it. You control the temperature setting. Built in LED lights. Ideal for homes, apt or condos with a deep freezer and want only a full refrigerator. You have the option to convert it to either refrigerator or freezer. It had wheels on the back and it can be pushed all the way to the wall if you wish. Excellent appliance. Good for a family of two - four. Great for storage. I’ve had it for about three weeks or more and received compliments. It’s not a modern smart refrigerator but it will provide you with what you need. Perfect for storage, just a refrigerator unit/stand up freezer. Plus you control the temperature settings for both.

    I would recommend this to a friend
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