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Customer Ratings & Reviews

$499.99
Save $350
Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,343 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. On wheels so it's easy to move. The door has quite the seal so the whole unit moves when I try to open it but I also haven't looked to see if I can lock the wheels yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds everything I need it to, it has plenty of shelves and room. I like the door shelves too and the fact that it beeps loud when the door has been open for so long. Also like that this can be converted to a fridge as well, looking to buy a second one to have as a garage fridge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room, ample lighting, absolutely fantastic freezer! Not planning to use the fridge fuction until summer, but looking forward to similar results. It was at freezer temp so fast. Runs quietly and beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Freezer works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, not too big, and has plenty of storage with door shelves and bins. The vents are at the top of each section so they do not get blocked by food. It is quiet and appears to function properly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an additional freezer for my mudroom/pantry but could not use a regular size. This one fits well without taking up a lot of room and still has good capacity inside.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always what I needed a large freezer for my apartment because that’s the only type that was presented to me when shopping at various stores. After visiting Best Buy and being shown this freezer, I knew that I no longer needed a large freezer. This one fits perfectly and I don’t have to over buy to fill it up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Melti1952! We're delighted to hear that your Insignia™ Garage Ready Convertible Upright Freezer is the perfect fit for your apartment. It's great to know that it meets your needs without requiring you to overbuy. Your feedback is much appreciated! If you have any tips or favorite features you'd like to share, we'd love to hear them. Enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Easy to Use & Change from freezer to Fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this freezer can convert to a fridge with the touch of a button! Bought this so we could keep various drinks cold and store food when we have company over for dinner. There is a lot of space in this fridge. Make sure you level it properly. It would be great to get 2, to have a large fridge and a freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Really runs quietly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy because I never heard of a combination refrigerator/freezer. So far, I am very satisfied. It works well and it’s very quiet! Just the right size for me and my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Amazing freezer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer/fridge combo. We use this on the refrigerator mode and it’s perfect. Love that it shows the temperature on the outside. Keeps our drinks and food very cold. Great size too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Temperature control

    Rated 5 out of 5 stars

    GREAT FREEZER - LOTS OF SPACE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great and works perfectly. Smaller profile worked so well (I put this in my laundry room to use for dog food). Keeps everything frozen, as it should. Spacious, adjustable, glass shelves (and shelves on the door) hold a lot. Light inside makes it so simple to find anything. I LOVE IT!! Additionally, delivery was a breeze. The delivery guys went above and beyond to get the freezer in place for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Connie,
      Thanks for taking the time to leave your review on our Insignia Products 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator. We understand that you were in need of an additional fridge for food storage and to maintain your pet supplies fresh. Its great to read that this has worked out great for your needs. If you need any help or if you have a question, feel free to reach out to our team at any time, we are here for you.
      Janĩna G | Insignia Products | https://www.InsigniaProducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love that it converts to a refridgerator. Plenty of room and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I was looking for and needed. It is my additional second freezer in my basement. Perfect size for my items and freezes my food at the appropriate temperature. I really like the glass shelves. The only thing I’m experiencing is the door is hard to open. It takes a couple of hard pulls before opening. I think this will get easier as time goes on. Overall, a great extra freezer at a great price. Delivery was fast, on time and professional.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed feedback, Cindy! We're so glad to hear that the Insignia™ Convertible Upright Freezer is the perfect fit for your needs and that you're enjoying its size, performance, and thoughtful design features like the glass shelves. It’s great to know it’s keeping your food frozen just right and that the delivery experience was smooth and professional—we truly appreciate you sharing your experience! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this frig. It's perfect for the space I needed it for, and I love the fact it can be either a frig or a freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for storing my additional items. I love the space inside, as well as the small amount space it takes on the outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CEO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the unit for a few weeks but so far so good. It had good reviews and all I needed was a basic fridge for the garage. Didnt know you needed a special garage duty until my wife mention it ,go figure. Online order went well, delivery was very good and on time. I have purchased 85 & 75 inch HD sets and high end Marantz AV in the past with Geek squad few years ago and all went great. Jeff

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Love It!!! Great Deal for your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally go to Best Buy and purchase a refrigerator but also wanted extra freezer storage. I see that unknown for me Insignia brand, see the appliance inside and decided to add it to my order and give it a chance. It’s amazing!!! Works like one of those commercial grade standing freezers where the stores have the ice cream! Just after you close the door you heard for a few seconds the system cooling very fast! Works great! You can use it as freezer or refrigerator! Low noise, received my electric bill and don’t consume a lot of energy. If I have more space I would buy another for use it as refrigerator. Now I like the Insignia brand!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great refrigerator! Works perfectly after 10 mo..

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for 10 months and I am thrilled with it. Lots of room. Well lit. Quiet. It's also very cool that if I wanted to I could convert it to freezer by just changing a setting. I also like that I always see what the fridge internal temperature is on the outside door of the refrigerator. It's a little over 13 cubic feet which is plenty of room for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Perfect size for garage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits perfectly in the garage corner. I'm using it as a freezer (having a refrigerator option is helpful if I need it). I particularly like the extra shelves on the inside of the door, provides much additional storage. Controls on the front of the door is also helpful, easy to see. Very pleased with this freezer/fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    A must for backyard grillers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I say this thing gets cold, it doesn't do it justice. Having this guy has really helped my meat purchasing decisions Plenty of space for everything, and it doesn't make a lot of noise. Highly recommend, especially for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your enthusiastic feedback! We’re delighted to hear that our product is exceeding your expectations and making a positive impact on your meat purchasing decisions. It’s great to know that you’re finding it spacious and quiet. Your high recommendation, especially considering the price, means a lot to us. If you have any other comments or need further assistance, feel free to reach out. Enjoy your perfectly chilled storage! -Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Exactly what I wanted/needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so incredibly happy with my upright freezer. It is exactly what I wanted. Cools/freezes fast, is just the right size for overflow stuff from main fridge/freezer. I love the sleek stainless steel look. Couldn't be happier.

    I would recommend this to a friend