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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,395 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Really runs quietly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy because I never heard of a combination refrigerator/freezer. So far, I am very satisfied. It works well and it’s very quiet! Just the right size for me and my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has a lot of storage. Perfect size for garage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Best cost/benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, reliable and with an amazing capacity! And you can choose using as a freezer or fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for our family party barn. Perfect size and best of all you can change this product to a full refrigerator or full freezer. We mostly have used this product for drinks and to keep food cold. The fact that you can choose the temperature you want is a great feature . We set ten temp at 36 degrees which is perfect for our cold beverages!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Temperature control

    Rated 5 out of 5 stars

    GREAT FREEZER - LOTS OF SPACE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great and works perfectly. Smaller profile worked so well (I put this in my laundry room to use for dog food). Keeps everything frozen, as it should. Spacious, adjustable, glass shelves (and shelves on the door) hold a lot. Light inside makes it so simple to find anything. I LOVE IT!! Additionally, delivery was a breeze. The delivery guys went above and beyond to get the freezer in place for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Connie,
      Thanks for taking the time to leave your review on our Insignia Products 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator. We understand that you were in need of an additional fridge for food storage and to maintain your pet supplies fresh. Its great to read that this has worked out great for your needs. If you need any help or if you have a question, feel free to reach out to our team at any time, we are here for you.
      Janĩna G | Insignia Products | https://www.InsigniaProducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Amazing freezer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer/fridge combo. We use this on the refrigerator mode and it’s perfect. Love that it shows the temperature on the outside. Keeps our drinks and food very cold. Great size too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always what I needed a large freezer for my apartment because that’s the only type that was presented to me when shopping at various stores. After visiting Best Buy and being shown this freezer, I knew that I no longer needed a large freezer. This one fits perfectly and I don’t have to over buy to fill it up.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Melti1952! We're delighted to hear that your Insignia™ Garage Ready Convertible Upright Freezer is the perfect fit for your apartment. It's great to know that it meets your needs without requiring you to overbuy. Your feedback is much appreciated! If you have any tips or favorite features you'd like to share, we'd love to hear them. Enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Convertible Freezer/Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our deep freeze (which was becoming overfilled), as we are using this as a upright freezer BUT could convert it to a standard refrigerator! I really appreciate the ability to use as either one, depending on your need! It also displays the temp, etc. on the outside, which is helpful! Definitely worth the money in my opinion!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love that it converts to a refridgerator. Plenty of room and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Love It!!! Great Deal for your money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally go to Best Buy and purchase a refrigerator but also wanted extra freezer storage. I see that unknown for me Insignia brand, see the appliance inside and decided to add it to my order and give it a chance. It’s amazing!!! Works like one of those commercial grade standing freezers where the stores have the ice cream! Just after you close the door you heard for a few seconds the system cooling very fast! Works great! You can use it as freezer or refrigerator! Low noise, received my electric bill and don’t consume a lot of energy. If I have more space I would buy another for use it as refrigerator. Now I like the Insignia brand!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Flexible Freezer OR Fridge - You Decide. So great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this convertible freezer so much that we have three of them. They are so convenient because you can set it as a refrigerator OR a freezer. We first stumbled on these when we were getting ready to remodel our kitchen and needed a place to store food in the garage. We bought 2 at that time and set one as a refrigerator and the other as a freezer. It was 2x the storage we could have gotten for half the price, and it is almost like having a restaurant-quality setup. We recently purchased a third, much smaller unit for drinks in our basement. They are sturdy, reliable, and adaptable units. I could not be more pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds everything I need it to, it has plenty of shelves and room. I like the door shelves too and the fact that it beeps loud when the door has been open for so long. Also like that this can be converted to a fridge as well, looking to buy a second one to have as a garage fridge as well.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great refrigerator! Works perfectly after 10 mo..

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for 10 months and I am thrilled with it. Lots of room. Well lit. Quiet. It's also very cool that if I wanted to I could convert it to freezer by just changing a setting. I also like that I always see what the fridge internal temperature is on the outside door of the refrigerator. It's a little over 13 cubic feet which is plenty of room for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Temperature control

    Rated 5 out of 5 stars

    Working great in the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this in a hot Florida garage, and so far working great. To help, I added a few inexpensive muffin fans at the bottom (one blowing in one side and the other facing out on the other side) and put them on a timer so they run during the hot part of the day. With the temp in the garage at 95, the freezer maintained a temp of minus 10. A great size for us and will be a great investment in the end, particularly in these times.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thanks for taking the time to leave a review about your freezer. We are so happy to read that you really enjoyed your freezer and we are so happy that you choose our products. Remember that if you have any concerns, you can contact us by clicking the link below.

       https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CEO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the unit for a few weeks but so far so good. It had good reviews and all I needed was a basic fridge for the garage. Didnt know you needed a special garage duty until my wife mention it ,go figure. Online order went well, delivery was very good and on time. I have purchased 85 & 75 inch HD sets and high end Marantz AV in the past with Geek squad few years ago and all went great. Jeff

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Easy to Use & Change from freezer to Fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this freezer can convert to a fridge with the touch of a button! Bought this so we could keep various drinks cold and store food when we have company over for dinner. There is a lot of space in this fridge. Make sure you level it properly. It would be great to get 2, to have a large fridge and a freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Good freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. On wheels so it's easy to move. The door has quite the seal so the whole unit moves when I try to open it but I also haven't looked to see if I can lock the wheels yet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great freezer for extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space to store your frozen items. Can be converted to a refrigerator if needed. Working great so far. No defrosting needed which is nice and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy-Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer! I bought organizing bins and everything is easy to find. The seal is very tight on this freezer which maintains the temperature very well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I was looking for and needed. It is my additional second freezer in my basement. Perfect size for my items and freezes my food at the appropriate temperature. I really like the glass shelves. The only thing I’m experiencing is the door is hard to open. It takes a couple of hard pulls before opening. I think this will get easier as time goes on. Overall, a great extra freezer at a great price. Delivery was fast, on time and professional.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the detailed feedback, Cindy! We're so glad to hear that the Insignia™ Convertible Upright Freezer is the perfect fit for your needs and that you're enjoying its size, performance, and thoughtful design features like the glass shelves. It’s great to know it’s keeping your food frozen just right and that the delivery experience was smooth and professional—we truly appreciate you sharing your experience! Jeth | Insignia Support. BBY-ExBrand_Insignia