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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 4,252 reviews
  • Rated 5 out of 5 stars

    Value for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - freezes quickly and stays at temperature, quiet operation, door seals securely and takes a good tug to open so kids can't accidentally open it, display dims after you close the door. Cons - not really a con, but I prefer wire shelves for airflow. In a freezer you don't have to worry about liquid spills as in a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very large capacity!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this freezer to store our dog food. It is large and for Thanksgiving we were able to convert it from a freezer to a fridge to store the food day of! I love that it is large and I can buy things in bulk now to save a little bit on shipping costs each time I order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this as a refrigerator but love that I could switch to a freezer. It is quiet and very efficient. It has plenty of space and am very happy of this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Freezer/Refrigerator from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia - 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator - Stainless Steel unit is everything W we wanted and needed. We unpacked it, set it up and for the first two weeks used it as a refrigerator. it worked flawlessly. Then we switched over to freezer mode which is how it will be used. Again, it is working well. It looks good, it's very quiet and to top it all off the price was great plus it's an Energy Star Product. While it is not a "Name" brand product, we have every in confidence Best Buy backing their House Brand products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Begin with the service from a BestBuy employee to the service from the delivery team, we have been pleased with this upright freezer. Bought during a sale, making the price right. Was easy to set up, has plenty of room for our needs and has worked beautifully since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridgefrezzer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it not too big not to small and the best is that I have the option to use it as Frizzer or refrigerator. Price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a garage freezer!!! This freezer is perfect size for my house. I haven't used it as a fridge yet, but it's super easy to change to fridge, just push a button. This will come in handy if having a party and need overflow for drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate second refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to buy a second refrigerator from other box stores but we were dissatisfied with the products. This refrigerator is a very good purchase and we love it. It is very roomy, does not have the space consuming icebox, was easy to set up and adjust and runs very well. it is the ideal second refrigerator in my opinion and I am happy that we got an extended warranty for complete peace of mind, Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia refrigerator is a solid, budget-friendly option. It offers ample storage space, with adjustable shelves that make organizing groceries easy. The cooling performance is reliable, and it keeps food fresh. The design is simple and modern, fitting well in any kitchen. While it might not have all the high-end features, it gets the job done and provides great value for the price. Perfect for anyone looking for a functional and affordable fridge!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia refrigerator. We're delighted to hear that you found it to be a solid, budget-friendly option with ample storage space and reliable cooling performance. It's great to know that the adjustable shelves make organizing groceries easy and that the simple, modern design fits well in your kitchen. While it may not have all the high-end features, we're glad it meets your needs and provides great value for the price. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek, quiet, easy set up, great size, fits perfectly in garage. Works great as a freezer, plus converts to fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for sharing a comment about your convertible freezer/refrigerator. We are so happy to read that this refrigerator is exactly what you needed, remember that if you run any difficulties, you can contact us at any time you need by clicking the link below. Thanks for being part of the Insignia family.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Fantastic fridge with lots of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing! It holds a lot more than you'd think. I have it in our garage and used a thermometer to confirm it's holding the correct temp while out there. I use it mainly for a home-based bakery business and it's great. We've even talked about purchasing another for ourselves. This is the only fridge that we found of this type (without a freezer) that was reasonably priced, and the fact that you can use it as either a fridge or a freezer is the cherry on top. Highly recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend this freezer for a basement or garage use. It’s nice, it’s spacious, it’s cheap for what it is but good lord is it loud. I bought this for a meat locker/frozen meal freezer on my first floor and you can hear it wherever you are on the first floor. It has a loud wuring, buzzing noise whenever the compressor kicks on. It very much sounds like a loud grocery store or convenience store open fridge. So if you were like me and you plan on putting this somewhere that you want to exist in the same place also I’d recommend looking elsewhere. It’s far louder than my other two fridge/freezers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Look no further! This is the one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so disappointed I didn’t buy this sooner. I researched freezers for weeks. This thing is a beast! We use it for our garage freezer. A lot of space, well lit inside. You can easily see everything. The shelves are big enough for large products. The door compartments are perfect for smaller things. There is also a large drawer on the bottom. The door screen allows a great added feature to show temp and also notify you if the door is left open. 5 stars hands down!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It keeps frozen food frozen. I like that you can see the temperature of the freezer on the door. It's a perfect size inside and outside for what I need and it looks nice. I use it as an extra freezer in my basement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A freezer worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer, plenty of room I like the way it unlocks for easy opening, locks back when closed Would definitely recommend and purchase again if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got 2 of these to use as a freezer and a refrigerator. We know that a 2000 dollar refrigerator will not fit through our doors. Plus the freezer part is always too small, even with a stand up freezer in the basement. And the cost was still less that an oversize expensive product. These are the perfect size and fit in our kitchen. As for the water and ice, we bought a ice maker and water that hooks up to our water line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy really is “best” buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Just what we were looking for. Price was right and delivery perfect. Nothing to complain about.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We're thrilled to hear that our product met your expectations and that the price and delivery were perfect. Your satisfaction is our top priority, and we're glad you have nothing to complain about.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I like the temperature display on the outside. Delivery was very professional

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're pleased to hear that our product works great for you and that you appreciate the temperature display on the outside. It's also wonderful to know that you had a professional delivery experience. Your satisfaction is our top priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is incredibly spacious. I prefer a verified freezer because it takes up less space. You are going to stack stuff on a chest freezer after all. This unit is sleek and sturdy. We’ve had it for a couple months and it’s been great. Especially with all the holding we are doing with the pandemic. I highly recco this freezer. The digital display is efficient and correct. You can also switch the unit to a refrigerator if you find you need more space for refrigerated foods rather than frozen. Great product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile freezer/refrigerator perfect in basement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a supplemental freezer due to the COVID-19 event and potential food shortages. I already have a large 21 cubic foot freezer in the basement and didn't need another full sized unit. This unit was easy for the deliverymen to carry down a narrow stairway. I'm using it for my meat products and my original freezer for miscellaneous frozen food. When things hopefully return to normal, I can convert this to a refrigerator to store beverages. This is a great unit and the price was right. I highly recommend this unit.

    I would recommend this to a friend
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