Customer Ratings & Reviews

This had been a life saver. Love the size and and that it is upright version. Has great capacity and keeps foods at frozen safe temperature.

we love this upright freezer. No more bending over and digging through a chest trying to find things. The price was amazing. This is the first Insignia product we have purchased. So far, it has run great...... Loving it

We originally purchased the 17 cu ft model.. and loved it so much we purchased the 21 as well. Unfortunately, the 21 came with glass shelves that just don’t seem to hold as much as the wire shelves that are in the 17. We only had this one just over a month and the bottom shelf spontaneously shattered. Not sure if it’s a fluke deal, or not? But the other shelves look concerning as far as bowing .. I would not be the least bit surprised if they all end up breaking. I can’t seem to find anything on what the shelf load is? Maybe we have too much weight on them? Regardless.. Its a bit frustrating. at least the insignia customer service pulled through and sent me a new shelf (Although, they claimed they shouldn’t because it was out of their 30 day warranty.. by a few days) I had to spend an hour and a half on the phone with them, but should be receiving my new shelf tomorrow. Wish there was an option to choose wire shelves.. that would have made this a 5 star purchase like our last one. Added a picture of the wire shelves in our other model as well for comparison.. we much prefer that model.

I have had my new freezer for about one month. It has been absolutely terrific. I selected the black with stainless steel door. It is a great additional freezer for my garage. It arrived without any flaws, no dents or dings. I opted to set it up myself rather than pay the additional fee. I am glad I did because all I had to do was put the door handle on, which was simple. It operates silently, no noise at all. I like the glass shelving, the bottom storage drawer and the door shelves. I was a bit hesitant at first because I have never purchased any Insignia products before. I looked at many options for my garage freezer needs. However, I did not want white and I wanted auto defrost. I found most freezers are white and any smaller than this size is not frost free. I highly recommend this product and am confident that I will enjoy it for years to come.

This freezer was so much better than I anticipated. I use it as a freezer, it's super cold without the frost! I've fit more food than I can imagine into it, 13.8cu foot is really a lot. Fit in my one-butt kitchen like a charm! So far it's been a month and there is no problems with it. It reads 00° all the time, but it feels a bit colder than that. This is such a great product, I don't think anyone would be disappointed with this fridge/freezer!

Works great, keeps items in the freezer frozen solid, and is very quiet

I love this product. I purchased it with the intent to use as a secondary refrigerator. It is a small petite size with more than enough space for extra groceries for a family of 6. It can also be turned into a freezer with a click of a button. I also love that it sings to you if the refrigerator door is left open. A future needed with the kiddos don't always close doors all the way.

Needed a small upright freezer for utility room and this one was great. Had it about a month, works great so far. Very quiet.Great value,

Perfect. I purchased this when my original freezer went out. While it's dual (refrig/freezer), it's well worth the investment. Very roomy, and I've received many compliments.

Versatile unit with capability of being a freezer or refrigerator. Simple to use in the garage as an overflow location.

I have been so happy with this freezer. It hold the cold temperature well, the size allows it to hold much more than we anticipated, and it is quiet with a sleek look.

The freezer works great. Kept frozen even when lost power. Love how it has an auto defrost so no hassle there. Takes up a lot less space than my previous chest freezer. Didn't add to the light bill, if anything has less of a draw than my old freezer. Would recommend this to everyone needing a freezer.

Got this freezer due to needing a larger one, and haven't had any issues with it as of yet. There is an option to use it as a stand alone fridge, once I try that out I'll update the review.

Bought this freezer to store a 1/3 cow. Had room to spare. Great looking freezer, works amazing, love the beeping feature to let you know that it’s not closed.

So glad to have an opportunity to comment! I am very pleased with my new convertible freezer/refrigerator. It is very quiet, just the right amount of space for our needs and love having the drawer at the bottom. We use it as a freezer but love that we have an option if we want to use it as a refrigerator!

So far, it's great! Excellent delivery. Fits space perfectly. Keeps right temp. Looks beautiful.

This is a great Freezer/Fridge. The best part is how it’s interchangeable as needed. I purchased it solely for extra freezer space. It’s truly used on my Bj hauling days. You can pack it with virtually anything that needs to be frozen. And you control the temp based on your needs. Most importantly it’s Energy efficient! WIN WIN.

We got this unit to be a freezer. We love it. It's small enough to fit in our kitchen. We can finally bulk shop and save money. It has enough room for big boxes of pretzels, ice cream bars, AND pot stickers. There's a large drawer at the bottom. We have had no issues. It works like a dream. We're extremely happy with it.

So far, it's a great freezer. Everything stacks really well, it is lit on the inside, there is a drawer at the bottom which holds bags of frozen food. The size works well, its not too big for the space we have.

I love the refrigerator/freezer. We use it as a freezer it works great and the perfect size for our family of 3. It is easy to operate, no complicated parts. It does what it was suppose to do. We have had it for almost 10 months.