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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,253 reviews
  • Rated 5 out of 5 stars

    Review on my newest purchase

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done business with Best Buy for many years and I will continue to do business with them. I have never had any problems they've always been kind and courteous. I also love the freezer that I just purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time Will Tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer. Very good price. Delivery was on time and easy. This replaces a Galanz unit that died in less than a year. Hopefully this will last a lot longer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're glad to hear that you find it to be a nice freezer at a very good price and that the delivery was on time and easy.

      If you ever have any questions or need assistance, please don't hesitate to reach out. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this Hybrid model since it can be either a fridge or freezer. Great option for our use in our cabin during the year. In the summer we'll use it as a freezer since we need a lot of extra room for frozen foods when we have large family get togethers. Winter time probably a fridge. Easy set-up. We like the upright (it replaced a chest freezer) since you can pretty much see everything with out having to empty it all out and see what is at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought it sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is quite lovely. Perfectly sized for me and my baby girl, able to store whatever i need and still have room for her special chocolate muffins. stays cold 24/7, should have bought this sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good beverage fridge at a reasonable price

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a small beverage fridge to replace a pair of old dorm fridges. This served the purpose; lots of room for drinks, and no freezer since we didn't need another freezer section. We have not tried the convertible function to a freezer, as that wasn't what we were looking for, but are happy with it as a drink fridge. It is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size for average family

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as a freezer. I really couldn't tell how big it was because the images on the product page doesn't have a good reference to compare the sizes. They could have pictured it in a garage with a car parked next to eat. Or next to a garage door opened just above the freezer. This would be a far shot and not close up. I am happy with the size. I was debating getting this or a larger one but I am totally happy with the size of this one. I am still working on the right temperature. It ranges from 0 to 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for our family party barn. Perfect size and best of all you can change this product to a full refrigerator or full freezer. We mostly have used this product for drinks and to keep food cold. The fact that you can choose the temperature you want is a great feature . We set ten temp at 36 degrees which is perfect for our cold beverages!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this deep freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good. I am loving this deep freezer. I put it in my garage. It's the perfect size. You can use it as a deep freezer or a refrigerator. But not both at the same time. I would buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now this is Customer Service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far the best experience I have had. I was having trouble with my deep freeze, I opened the door and all my food was thawed. I contacted Geek Squad, without hesitation, she had an appointment setup for a repair person to come to my home. We ended the call, then about 5 minutes I got a call from the same lady at Geek Squad who informed me that Rathman we with for a texh to come to our house, Oder the parts needed, then return at another date to install the replacement parts, she wanted us to have our deep freeze sooner, so she made it to where ours was eligible for an exchange. We now have a NEW deep freeze coming to us without any cost. Best experience ECER!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing such a positive and detailed experience. We’re truly glad to hear that the support you received was prompt, thoughtful, and went above and beyond to resolve the issue with your deep freeze. It’s great to know that the exchange process was handled smoothly and that you’ll be receiving a new unit without any added cost. Your satisfaction is what we strive for, and we appreciate you taking the time to let us know. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Incredible freezer and whisper quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this upright unit and currently using it as a freezer, but it has the ability to change to just a refrigerator unit, which come this summer I just may take advantage of that. So far, the unit is whisper quiet and does an excellent job freezing. The door seal is extremely strong so when I close it, I know there won't be a single leak. Highly recommend this Insignia Upright unit!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for freezer needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for and size is perfect. I have had no issues and operates as stated! I like I can switch between refrigerator and freezer. Installers were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works llike a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer. I was worried about this being a "real freezer" due to its ability to convert to fridge, but so far, its great. Nice size - holds ton of food and bins. Adjustable glass shelves, deep bottom full plastic (not wire) drawer, & lots of door shelves. Makes no noise - very quiet - I keep mine in my kitchen. I agree with others you need to ensure you shut the door manually and push firm - but I do that anyway. This is worth the money and I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually our second fridge/freezer. We bought the first one to use as a freezer and ended up using as a fridge. So, we needed another one to use as a freeze. They’re great! Perfect size and it’s a stand up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased an Insignia chest freezer at the beginning of the quarantine shutdown in 2020. Freezers were in high demand and choices were limited. The Insignias were in stock and the prices were good. I had never purchased this brand before so I didn't know what to expect. The chest freezer worked great, quiet and froze quickly....however chest freezers tend to get annoying very quickly with trying to dig through and locate what you need and becomes unorganized very quickly. So finally these Insignia upright models came back in stock and I purchased one. The size to price ratio is hard to beat compared to other brands. I really like the digital temp gauge and how it's easy to set an actual temperature versus just a knob with a 1-10 number. It has a good amount of space, the shelving is perfect to keep it organized, the bottom bin is great for bagged foods, the bonus door storage space, not to mention it has a light inside which is unheard of with a freezer. The build quality is nice and solid, and the door seals tight. I mainly bought this to be a freezer but it is such an incredible bonus to be able to just covert this to a fridge if I ever wanted to. I would definitely buy another one of these if I needed another freezer or refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convertible Freezer/Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our deep freeze (which was becoming overfilled), as we are using this as a upright freezer BUT could convert it to a standard refrigerator! I really appreciate the ability to use as either one, depending on your need! It also displays the temp, etc. on the outside, which is helpful! Definitely worth the money in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having just a refrigerator with a small top freezer without shelves in my kitchen, I am absolutely loving this upright freezer which I put in my garage. It allows me to see what I have at a glance and be more organized, so I will no longer end up with old freezer burned food. It freezes everything super fast. I haven't tried it as a refrigerator yet. I am hoping that it will be just as good when using it that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia upright Freezer no more chest freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ensignia is a great freezer, I never used as a refrigerator. the freezer is full and runs quietly and has a warning sound if the door is opened too long. temperature on the front of door is great when I walked by I can see it I will never go back to the chest freezer again. this has a nice draw on the bottom and shelfs to organize your food. no more digging on the bottom of a chest freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright Freezer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and availability was to good to pass up, and with free delivery. On Line purchase was easy. Delivery was promised within three days but arrived in two. Very nice. The delivery crew unpacked and set up the freezer and made sure it was working properly. We have had the freezer for a few months now and it is working fine. It is very quiet so i like the temperature display on the door. Plenty room to store half a steer and some extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Feezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - Stainless steel unit to replace our old chest freezer. This unit is great we just plugged it in and set the temp. It has plenty of space and you can see every thing very easily. So far 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freeze/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started a business & needed a freezer. This freezer converts to a refrigerator. It is perfect in size & design. I purchased this item on sale but i would have purchased it at regular price.

    I would recommend this to a friend
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