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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,253 reviews
  • Rated 5 out of 5 stars

    Complete installation of our freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man Joel came today to complete the installation he was great. He complete everything that wasn’t done when they delivered the freezer Joel was exceptional all skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upright, frost free freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. Excellent price, easy fast delivery (just a couple of days). This freezer runs quiet and efficient. I love that it's frost free and perfect size for my family. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time To Stock Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, we've been saying we should get a freezer. Rumors of meat shortages during the COVID-19 crisis prompted us into action. We chose this particular unit mostly because of the size, and because almost every other model was sold out. The front panel says it is set for "00" degrees. The other day I pulled out a carton of ice cream and inserted a high quality thermometer. It said "0" for a second, then settled on "-1", so I'd say it regulates the temperature very well. A spacious interior makes it easy pile things in there, even 16" pizza boxes fit. I do suggest you get plastic baskets to help organize smaller stuff - you can only stack small things up to a point, and the baskets make it easy to slide stuff out and find what you need. Very quiet operation, you can barely tell it is on when you're standing next to it. Being able to use it as a fridge is a nice option, but I suspect we'll always have it in freezer mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is switchable to fridge with just a click of the button. It is a good size freezer and has lots of room to freeze all our frozen foods. It comes on 2 wheels and rolls easily. It has a lock to keep kids from opening and closing the door. We don't recommend putting it in garage due to changes in extreme temperatures. The garage gets very hot in summer and the compressor runs longer periods of time. In the winter, the freezing temperatures don't help the companies components to work well. Keep freezer inside the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great fridge Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel Overall rating* Excellent Your review*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer or Fridge, your choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is actually an option to choose to use it as a full spare freezer or fridge which i love. So far we chose freezer and it has been perfect. Great price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer at a good sales price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a box freezer which was hard to store and find/retrieve frozen items from due to stacked atop each other. Great delivery and setup by Best Buy contracted crew. Works great, so easy to store and locate items. The only difficulty is the pressure pull on the door makes it hard to open. Secret seems to be use fingernail to just lightly break that pressure and door then easily opens. Appears there will be no problem avoiding any frost created inside the freezer by it sucking in any air with such a solid seal. Ability to convert it to a refrigerator by adjusting the temperature might be a benefit for those whom might need a 2nd refrigerator periodically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time good guys! Crisper shelf broken. Reported.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear SteveM, we apologize for the inconvenience you experienced. We take your feedback seriously and will address the issue promptly. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new freezer as mine was 23 yrs old. After searching we decided on the Insignia 13.8 convertible upright freezer. Delivery was prompt and courteous and all I can say as of right now we are extremely happy with it, no regrets at all. I would recommend this to anyone looking for a new freezer or a first time buyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    garage ready freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are very pleased. And the delivery was on time and easy, and the driver and his helper were very fast and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upright Freezer, Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Insignia 13.8 cu. ft. freezer for about three months and it’s been great so far. It gets very cold, the auto-defrost feature is a huge improvement over my old chest freezer, and the door gaskets create a nice tight seal. Seems well built and perfect for the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Using it in freezer mode with no issues so far, it's fairly quiet even with the compressor running and freezes items quickly. The freezer is gonna slide when opening the door with nothing inside due to the heavy suction in freezer mode. Adjusting the legs won't do anything, you need to add weight/food and the sliding will stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is perfect for storing my additional items. I love the space inside, as well as the small amount space it takes on the outside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge or Freezer, its worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect refrigerator or freezer for a large or small garage. There is plenty of room inside for its size and is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, roomy, and nice looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and extremely quiet. We keep this in the family room filled with drinks and healthy snacks. Keeps everything cold. I didn't need a freezer and I'm glad to have more room for other things instead. Plus no worries that things in the back will freeze. Only issue: when I loaded the door withbottles, it kept popping open. I couldn't find an easy stand to help level on the carpet, which might have helped. Still, great unit. We had to drive a ways to find one in stock but was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this combination refrig/freezer! I am surprised at how much food it holds. The bottom tray is so convenient and handy. I feel that the price was great also. I had been searching for a freezer for months, but due to Covid-19, every price sky-rocketed. When I saw the features and specs for this one, it was exactly what I wanted and needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid sized upright freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upright freezer. We bought a whole hog and needed a larger freezer for storage and this had more than enough space. Looks great and works very nicely. I do wish there were baskets instead of the glass shelves. But being a fridge as well the shelves make sense. Would buy again and recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good equipment. I found it quiet and noted that it maintains the temperature very well. For our work we use thermometer and noted that it doesn’t fluctuate significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matching fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using this as a fridge in my kitchen with no temp issues. I also have last year's model I am using as a freezer, now I have matching full size fridge and freezer side by side!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use & Change from freezer to Fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that this freezer can convert to a fridge with the touch of a button! Bought this so we could keep various drinks cold and store food when we have company over for dinner. There is a lot of space in this fridge. Make sure you level it properly. It would be great to get 2, to have a large fridge and a freezer!

    I would recommend this to a friend
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