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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 4,395 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Freezer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo for fridge or freezer. Would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and options nice color not to big or to small

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Good product so far..............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia impresses

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive upright freezer. 1st unit arrived damaged was able to get a replacement within a week. Love the digital control on the outside. Freezer has a door chime to ensure door is closed completely. Picked this over the whirlpool for price and door bins which are not available on the equivalent whirlpool model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Lots of storage space, many compartments, and storage shelving is useful. Stays clean, no ice build up, and when the door is shut it will suction tight on its own. Perfect upright freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was a few days later than anticipated but all went quickly and smoothly. The guys were very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia convertible freezer/fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looking forward to not having to defrost my freezer every couple of months. Smart looking, too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is exactly what I wanted and the technicians were extremely professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Doesn't Cool or Dehumidify Below 41 F/80%

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this in December for a new home garage placement, set on refrigerator mode. Looked really nice for the price and intended to use only to cool beverages. I immediately noticed that it didn't seem to get very cool, and started leaving a digital thermometer/humidity unit in it. It wouldn't usually get below 41 Fah and humidity was often in 80% or higher. Had it set on 35 F. I tried unplugging it to reset several times to no avail. The ambient temperature of the garage in the 40s to 60s F., well within the posted operating temperature range of the unit. I could hear the fan kick on for a few seconds after plugging it in, but it just wouldn't fully cool or dehumidify the unit. A new one was sent out, but it arrived damaged. I'm in process of getting another delivered. We'll see. The sales mgr. at store said he has had the same one in his garage for the past two years and it has worked fine.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ozarks,

      Thank you for taking the time to review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - Stainless Steel, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Irene
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product knowledge from the sales person helped me make a good decision. Very pleased with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Wish could have gotten a larger one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Temp use as fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used as a fridge for for over a month. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted an upright freezer and this one didn't disappoint. Plenty of space and the door seal is certainly secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very helpful. I never buy appliances anywhere else.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience! We're glad to hear that our salesperson was helpful. If you have any other questions or need further assistance, feel free to ask!

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the multi features hook for cord on back and wheels big help..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge/ freezer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it, I just wish they had stainless steel available when we purchased it. As soon as we purchased it, they had the stainless steel available a few weeks later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cu. Ft. Convertible Upright Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, plugged in and working. Keeping our goods frozen and ready. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    so far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to choose to be a freezer or a refridgerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a few weeks to review. Only use it as a freezer in my garage (hoping the Houston heat and humidity do not shorten its lifespan). So far it’s been great. Really like the door alarm since we have young kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Insignia™ - 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator that we own and liked the first one so much that we purchased a second one to match. Our garden produce stays safe inside.

    I would recommend this to a friend