Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$499.99
Save $350
The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,395 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Venison holder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works perfect. Looks great and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great convertible garage fridge/freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great convertible fridge/freezer, site in our garage has an overflow fridge, giving the main one in the kitchen more space and making it easier to find things. Convertible, the issue is, once you have Fridge or Freezer food in there, how do you convert? You either have to empty or eat everything. Got this on sale, my only regret is that I did not buy two, could have kept one as a fridge or as a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Temperature control

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great! Keeps everything super frozen. Lots of room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer keeps food perfectly ice cold. It's easy to use and set up, and has lots of room. We have not tried using it as a refrigerator. The only issue we've had is that its door seals so strongly and it weighs so little that when opened it will actually drag a bit on my smooth concrete floor.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 4 out of 5 stars

    Insignia freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice freezer. It has plenty of space, shelves, and converts into a refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    good stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Versatile and Efficient Appliance for Modern Living The Insignia Convertible Upright Freezer has been designed with versatility and practicality in mind, catering to households with varying storage needs. From its convertible functionality to its sleek design, this freezer offers features that aim to simplify food storage and enhance convenience for users. One of the standout features of the Insignia Convertible Upright Freezer is its ability to switch between freezer and refrigerator modes, depending on your requirements. This flexibility makes it an ideal appliance for households that experience fluctuations in storage needs. Whether you’re preparing for a large gathering and require additional refrigeration space or need to store frozen foods for long periods, this freezer adapts effortlessly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, HendrikV! We're delighted to hear that the Insignia™ Convertible Upright Freezer is meeting your storage needs with its versatile functionality. The ability to switch between freezer and refrigerator modes is a game-changer for dynamic households, and we're glad you're finding it useful. We appreciate your thoughtful review and are pleased that the sleek design and practical features are making a difference in your daily routine. If you ever have any questions or additional insights, we’re here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great little freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer, and the price was great. I was thinking of getting a chest freezer, but glad I went with this Insignia upright. It has more than enough room for all my excess foods, its frost free and was cold quickly. It runs quietly and doesn't take up much space in my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    just what you need..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product. large capacity, quiet, and attractive. we use it as a freezer but will use as a fridge when entertaining large groups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Now this is Customer Service

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far the best experience I have had. I was having trouble with my deep freeze, I opened the door and all my food was thawed. I contacted Geek Squad, without hesitation, she had an appointment setup for a repair person to come to my home. We ended the call, then about 5 minutes I got a call from the same lady at Geek Squad who informed me that Rathman we with for a texh to come to our house, Oder the parts needed, then return at another date to install the replacement parts, she wanted us to have our deep freeze sooner, so she made it to where ours was eligible for an exchange. We now have a NEW deep freeze coming to us without any cost. Best experience ECER!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing such a positive and detailed experience. We’re truly glad to hear that the support you received was prompt, thoughtful, and went above and beyond to resolve the issue with your deep freeze. It’s great to know that the exchange process was handled smoothly and that you’ll be receiving a new unit without any added cost. Your satisfaction is what we strive for, and we appreciate you taking the time to let us know. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia freezer/refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our Insignia freezer or refrigerator. We are using ours as a freezer . Nice to have the option of being a refrigerator. It works great with plenty of room. Looks really nice in the kitchen too .

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Amazing freezer that can convert to a refrigerator

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is awesome! Funny enough, I didn't realize that it could convert from a refrigerator to a freezer! So that was neat to find out. I've had zero issues with it and delivery was fantastic. Would definitely recommend buying this freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Farmgal! We're delighted to hear that you're enjoying the Insignia™ Garage Ready Convertible Upright Freezer. It's great to know that the convertible feature was a pleasant surprise and that you've had zero issues with it. We're also glad the delivery was fantastic. Your positive experience is important to us, and we appreciate you sharing it! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all...BEST BUY...rules!!! I can not describe how happy this makes me feel to write this...2020 was a longggg year and with that not many words needed. We started looking for an upright freezer and could not find one because people had the same idea...stock up... so 3 months in a lookout when someone posted a picture and when I add it to the cart as I did 4 other times before this I thought: it will be another one ...the day of delivery it will say it is backorder ...no not on this case.I got an email asking me to confirm delivery, I could not believe my eyes! Delivered by 2 gentlemen wearing masks and keeping a distance and that's it... The Freezer/fridge combo is awesome, tons of space, and yes on my garage perfect and just the way I wanted. Thank you BEST BUY for it and for keeping your employees and customers safe and happy. I soooo recommend the item and the company. Orminia Santana

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freeer/refrigerator purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great appliance - it can be a fridge or a freezer. I like the size and ease of use. Working great. Delivery was wonderful and easy and safe! Great job!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We really appreciate your feedback on this Convertible Freezer/ Refrigerator, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works great. It was a great price, too. Not too big or too small. Just the right size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice Unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our garage. Works great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this freezer for a little over a month. Time will tell, but so far I have no complaint. It is perfect! Before buying it, I researched reviews on big name brand products and their quality has declined over the years. This Insignia was the size I needed, the color I wanted, it's ENERGY STAR certified, and was less expensive than other brands. Other items I have purchased from Best Buy were great! So, I don't expect this to be any different.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator. Works well. Good capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good freezer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great 9mo later. Quiet and just the right size.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the **Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer**! It’s great to hear that it’s been working well for you after nine months and that you find it quiet and perfectly sized for your needs. A reliable freezer can make a big difference in keeping your food organized and accessible. If you have any further questions or need assistance, feel free to reach out! Enjoy your freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer works well. A good amount of space. Cools quickly and very quiet. I wish you could change the shelf layout more but otherwise it’s great. The only negative I have and nothing to do with the unit is that it came with a scratch on the front.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my food super cold. Zero degrees. Plenty of room inside. The shelves are well placed. It makes me happy every time I open it.

    I would recommend this to a friend