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Customer Ratings & Reviews

$499.99
Save $350
The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 4,395 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle you were great!! Thanks for the help with a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. Delivery came on time and brought it right into the garage with no damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome freezer for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great freezer and could not beat the price. Seems to be great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Freezer, good value for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi HendrikaR, thank you for your positive feedback! It's terrific that you are happy with the value and quality of our Freezer. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience with us. If you have any more feedback or suggestions, feel free to let us know. -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Geek Squad was on the ball.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived with the new freezer in the nick of time. The food in the old freezer was transferred be it had thawed. They were very efficient in taking the old freezer out, waited patiently while I cleaned the area and made sure I was satisfied with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new upright friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this a few days but I'm loving it. We will see how it goes I am using it as a freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASED TO USE AS A FREEZER AND IT WORKS GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy install and start. Solid, well built and so far all is good. Using it as a freezer and it froze the ice trays very quickly upon its start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time nice and courtesy always have the right price for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer for garage, basement, or kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in! After a few hours it cooled down to 0 degrees. It does exactly what it's supposed to do. Lots of interior room, well laid out. Good bright light. What more can you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very happy with my freezer fits nicely in my garage. Would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dangerous: Inadequate Temp won't get below 40F!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed my food spoiling more quickly than my other fridge. I was throwing out a lot of moldy cheeses and vegetables on a regular basis. I set up 2 different types of properly calibrated thermometers in the fridge - one on the middle shelf and one on the door shelf. I made sure the door was not opened for less than 4 hours. The thermometer is set at 35F, but the interior of the fridge will not go below 40F. Checking regularly, the temp is still consistently running at 40F. This is dangerous. Looking into this problem, I found this to be a very common complaint. The freezer gets to freezing temperature so the unit is certainly capable of maintaining a proper refrigerator temp and yet it won't get to 35F. My unit is no longer under warranty, but I consider this to be actually a defect.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The freezer up until now we can't complain about what we got. Appears to be of good quality for the money. Would have liked to have payed the lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer converts to fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service got it to us quickly and then I just had to plug it in. It freezes quickly and stays very clean because there no ice build up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job well with a few nice features

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good freezer, and it's nice to have the digital display to show the temperature setting and measurement. It also has a warning to display if the door is open, which is good for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase of the refrigerator. As a second refrigerator it is just perfect. I have already recommended it to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upright freezer at a great price. Delivery was on time and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    freezer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my freezer and store personel were very helpful

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Beanie, for your positive feedback on our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you're happy with your freezer and that the store personnel were very helpful. Your satisfaction is our top priority, and we're thrilled that our product and service meet your expectations so well. Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the stainless seel one during an awesome sale! Very happy with my upright freezer! Plenty of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer is well priced and good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is what was advertised. It was delivered when promised. It is very efficient and fits just where I need it to.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 2 out of 5 stars

    Disappointing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with the refrigerator door opening on its own. On 3 occasions we have walked in to the food totally defrosted. The first time we thought someone must have left it open, trashed the food, and restarted. The second time we were scratching our heads, the third time we saw that the door will open on its own for some strange reason, At this point, it has caused us money and I am disappointed. This is my third standing refrigerator freezer - and the only reason I bought this one was for aesthetics. I am disappointed. We never had a problem with the others.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello DrTracie,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia