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Customer Ratings & Reviews

$499.99
Save $350
The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,395 reviews
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerful! I love my chest it gets very cold very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy shopoer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best experience. Great sales and delivery team

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great freezer for an affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer seems to work very well. I can’t wait to see how long it last. Hopefully it gives me at least 5 years of good working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit that came with perfect delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new upright freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my new Insignia freezer! Just what I wanted. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great used as freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge/freezer combo used for extra storage. excellent quality but a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like It!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was purchased to use as a FREEZER, It works very well and keeps food cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. No frost accumulation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it a month ago. Freezes everything fine. I don't see any frost accumulating.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 13 months. Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer to give -0- stars. This unit stopped working after 13 months. My entire freezer full of food spoiled as the freezer turned off. Since I did not purchase an extended warranty, I'm being asked to pay a $129 service charge. I've tried to find other appliance repair companies to come to fix, but have been told that Insignia parts are difficult to get so most companies don't service this appliance. I do not recommend this product or Best Buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It freezes stuff, it's at a good price point. The brushed metal looks a little worse for wear after a short time, but then again it's in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the freezer and with the entire order and delivery process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice freezer and holds a lot more then I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good small freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a replacement freezer quickly. This is small but fits our needs for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far only been a few weeks pick up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly energy efficient and works great in our garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good freezer at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good freezer fridge combo. Clerks were great and very helpful. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stand up freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good deal bought as a open box . Had a snall dent in the top in the back right corner. Saved almost 300 Dollars .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves the stand up freezer.. keeps food getting lost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it -- great freezer for the money. Plenty of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia freezer/fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to find items. Like information panel on front of door.

    I would recommend this to a friend