Customer Ratings & Reviews
- Model:
- NS-UZ14SS0
- SKU:
- 6336450
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.
This summary was generated by AI based on customer reviews.
5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice customer service, I appreciated your good job
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and quick freeze. Just what we needed .
I would recommend this to a friendGreat little freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great value for the price. I really like the external temperature indicator.
I would recommend this to a friendVery quiet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes quickly. Love the interior and exterior.
I would recommend this to a friendWorks as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I realize it is a fridge/freezer combo but it would be nice if the shelves were stronger and could carry more weight.
I would recommend this to a friendPerfect freezer for our needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer and excellent service for the salesman
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always come here to shop and great place to shop
I would recommend this to a friendVery good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. delivery was on time ..............
I would recommend this to a friendWARNING ABOUT WARRANTY SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This garage fridge lasted only 3 months. When placing a call to have it serviced under warranty, I was instructed to return it to Best Buy for service as it must be at least 18 cubic feet to qualify for in home repair. This is not a mini fridge that you can easily load in a truck or SUV. Shame on you Best Buy for creating this policy that clearly is in your favor and leaves your customers with a broken major appliance.
No, I would not recommend this to a friendIt’s a throw-away if it dies.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to purchase this, get the extended coverage. We did not, 18 month and the unit died. Best Buy won’t touch it without the extended coverage, Insignia won’t repair anything smaller than 19 cubic feet, called several independent repair shops, no one will touch it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We appreciate your feedback and are committed to improving our products and services. Your comments are valuable to us, and we will take them into consideration to enhance the support and reliability of our freezers. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-white/6336451.p?skuId=6336451
Freezer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't been able to lock it. I also had an incident where my grandson left the door ajar but I never heard the alert. Most of my food was about to be defrosted. Some food had to be shared with my daughter. Otherwise, it functions well. Im also unable to adjust the temperature
No, I would not recommend this to a friendDon't waste your money. Died after 13 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died one month out of warranty. Best Buy won't schedule an in home repair, even though I would be paying for it. They want me to take back to a store. I had this delivered for a reason - I can't transport it myself. Bounced around numerous support agents across the globe. Got no where. Lights inside work, temp shows 5 degrees. Hotter inside than ambient temperature outside. Compressor very hot to the touch. Probably will just put out for the trash and buy from a different store.
No, I would not recommend this to a friendReplacement frog.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second purchase, Replacement unit. Original didn’t make 4 years. Wait and see phase. Way too early give an opinion. Poor rating is based on original unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Wojo,
Thank you for taking the time to review our Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-white/6336451.p?skuId=6336451
Frig/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The option of an ice maker would have been nice. Decent price I'm sure we'll end up liking it.
I would recommend this to a friendOk freezer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size was running good for almost a year now keep getting frosted and iced over
I would recommend this to a friendNeed more room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Bought for hunting meat and purchase of large volumes of beef
I would recommend this to a friendGreat freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer but tend to make some noise after few weeks
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used this as a freezer not a refrigerator yet. The freezer works great.
I would recommend this to a friendPoor Design for Refridgerator Setting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid this unless you want to have items Freeze after you set it for Fridge mode. If the unit looses power, even for few seconds, it completely resets to default Freezer mode at 00 degrees no matter how you have it programmed and locked. Called Insignia and was told that it was designed this way with no backup to hold the memory. What is the point in setting it up for a Fridge when at anytime it can reset to a freezer. So I returned it immediately before I ended up with loss of food or worse end up with a frozen mess. Other than that, it seemed like it had potential to be a great product. Such a shame.
No, I would not recommend this to a friendMagic cold box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a freezer it keeps stuff frozen. Like magic or something. It's amazing
I would recommend this to a friend