Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,252 reviews
  • Rated 4 out of 5 stars

    Insignia freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice freezer. It has plenty of space, shelves, and converts into a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what you need..

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product. large capacity, quiet, and attractive. we use it as a freezer but will use as a fridge when entertaining large groups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer to fit the need!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for the right upright freezer. Chest type freezers are fine, but too much bending required, and then having to stack foods on top of each other. This size of 13cf was perfect for our need. Plus, this is a convertible model that can be used as a freezer or refrigerator. Happy customer here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the nicest freezers I have ever owned super nice works great I am very happy with my purchase great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am pleased

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the freezer, and it was delivered on time, but I found out quickly it was not keeping things frozen. After a call to customer service, they replaced the freezer and took the one that did not work with no fuss and in a very timely manner. They did not have the same one in white, so they gave me a stainless one, which works fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us! We’re glad to hear that our customer service team was able to promptly assist you and provide a replacement freezer that meets your needs. We apologize for the initial inconvenience, but it’s great to know that the stainless-steel model is working well for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new freezer! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Amazing freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I was looking for. It was great and you can change the temperature however you want it to be. It got a lot of space and it’s so efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good garage freezer and refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a garage freezer! It’s one of the few is available online due to pandemic, but it’s a quality built upright freezer. It’s super quiet!! Tested out the temperature range with my thermometer and it’s around +/- 3F. Very satisfied. Hi Very easy to add a few organizing bins and racks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Refrigerator/freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This garage refrigerator/freezer is perfect for our needs. Works well, plenty of storage, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I've made for appliances so far

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this can convert from a freezer to a refrigerator. It is spacious as well. Fits well in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer! Bought it in a pinch after a hunting trip and it was perfect. The size is big enough to hold an entire Elk plus some room to spare. It was easy to get out of the box and set up! It got to temperature quickly and it’s held up since! Plus, it looks sleek for the price point!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer/refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Love it. The color, the price, the size. The only thing I'm disappointed with, is it doesn't alert you when you've left the door ajar. And you have to make sure the door is shut. You can't just quickly shut it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally planning to purchase the 17 or 21 cubic feet option but saw the 13.8 cubic feet fridge inside the store and was impressed with the size and space on the inside. It was larger than I thought and the online photos doesn't do it justice. It was a quick delivery and set up. It isn't heavy and I'm able to maneuver it around my garage with ease. I use the quick freeze set up option and within 20 minutes to half an hour the fridge/freezer combo was cold. I'm using it as a freezer but it can be used as a fridge also. I plan to purchase another as it doesn't take up much space and it's aesthically pleasing and not outdated in appearance.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with us. We are thrilled to hear that the 13.8 cubic feet fridge exceeded your expectations in terms of size and space. It's great to know that the delivery and setup were quick and that you find the fridge easy to maneuver around your garage. We are pleased that the quick freeze setup option worked efficiently for you and that the fridge/freezer combo met your cooling needs within a short time. Your plan to purchase another unit speaks volumes about your satisfaction with the product's design and functionality. We appreciate your feedback and are glad that the fridge's aesthetic appeal and modern look have impressed you.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Fridge looks great and runs quietly. Awesome feature to switch between fridge and freezer. Only complaint is that the screws that were supposed to be on the door to apply the handle were missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I purchased this when my original freezer went out. While it's dual (refrig/freezer), it's well worth the investment. Very roomy, and I've received many compliments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size / REALLY hard to open

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to freeze flat / store frozen breastmilk for my infant. I figured once I'm no longer nursing her, i can convert this into a fridge. Pros: - great size - has freezer / fridge options - affordable Cons: - REALLY hard to open (I hafta yank it, HARD, to open it) - it slides forward EVERY time I open it (it COULD be a combo of my flooring + the item being really hard to open)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far - Excellent!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this maybe 3 weeks. We're only using it as a freezer, maybe never on the refrigerator option. Just this evening my wife said "Is it normal for a freezer to be this cold?" It is 0 degrees. And everything is frozen solid. It's a new experience for us as the "new" freon replacement in a fridge doesn't keep things solidly frozen. It's in our garage. It's early winter but temps keep rising and falling. This thing is constant on how cold everything is. So far we are VERY happy with this freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the best price for this freezer compared to other retailers l. The freezer was delivered timely and fits well in its designated space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge-freezer option!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. It looks narrow but has served my needs well for fulfilling baking orders. The freeze option is amazing when I need to cool product quickly. No regrets. The only thing I will say is that it tends to suffer a little in the Florida heat as a garage refrigerator. I did not use during the summertime in order to avoid any possibility of internal temperature fluctuations, which would range from 32-45 degrees during real feel 100F.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the thoughtful review, Amelin! We're so glad the convertible freezer has been a great fit for your baking business—especially with that quick-freeze feature. And we appreciate your insight about its performance in Florida heat. Your experience is super helpful for others considering garage use in warmer climates!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Upright Freezer 13.8 cu ft

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upright Freezer 13.8 cu ft, excellent size for our family. We waited patiently for this freezer as we began our search in March 2020. None available anywhere! We always had a freezer but it was a chest type and it crashed at a time when none were available. We’re very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia upright freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. This is our first upright freezer and I really love it. Works great and plenty of room for all our veggies from the garden. Works like a charm.

    I would recommend this to a friend
Sponsored