Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$499.99
Save $350
The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,395 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Insignia 13.8 Cu. Ft. Upright Freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this convertible UPRIGHT FREEZER as a replacement for a chest freezer of the same make from Best Buy, which performed admirably for longer than seven years. The Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification – White, blends in esthetically well and aligns with the existing appliance configuration in my kitchen. One month plus, since purchase and with Best Buy professional installation, the Insignia 13.8 Cu. Ft. Upright Freezer has worked flawlessly, maintaining a constant temperature of -2 degrees Celsius, inside the freezer, as monitored and recorded by two digital wireless Fridge and Freezer thermometers, placed at different locations inside the freezer. The food items have remained well-preserved and access to them has been a breeze compared to having to dig through them when they were inside the freezer section of the regular refrigerator or the chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Freezer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big inside, quiet and very cold. I had to replace my old stand up freezer .

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Fridge or Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and versatility of this fridge or freezer. Being garage ready makes it accessible as well! My only complaint would be that the doors cannot be switched for how they open.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Does just what it says it will

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if it's because of placement, but it's a little hard to open the door most of the time. Other than that it's exactly what it's described as and works fantastically!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ElizabethF,

      Thank you for your review! We're glad to hear that our 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification is working fantastically for you. We appreciate your feedback regarding the difficulty in opening the door and will look into this issue. Your support means a lot to us! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So Far Great as a refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using in our kitchen as our main refrigerator. So far seems to keep food colder than our regular bottom freezer whirlpool refrigerator. Wish it had another crisper than the one on the bottom. Will update if we see any fluctuations in temp.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect little garage convertible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple and easy functions. You don't have to be a genius to change from freezer to fridge. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent Must Have Appliance Upright Freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent must have appliance Upright Freezer. Perfect Size to arrange food properly. Very Bright inside Light. Lots of room for storage frozen food and drinks. Good Price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Andrew! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs perfectly. It's great to know that the size, bright interior light, and ample storage space are working well for you. Enjoy your new freezer!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility, Size

    Rated 5 out of 5 stars

    Great little refrigerator/freezer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the spot perfectly. Love that it can either be a refrigerator or a freezer. Holds more then you think it would.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice mid sized freezer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this freezer delivered today. Honestly we only bought this brand and model because it was the only one in stock. Now that it is sitting in my basement plugged in I am so glad that I bought this freezer. The size is just right for our space. We though that we needed the 20 Cu. Ft. freezer but now having this one I believe that would have been to large. The freezer cooled off right away and the LED lighting is bright. The freezer runs very quietly. Since I have only used the freezer option I cannot comment on the fridge portion of this model, but I really like the option for future use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    what's not to love, this is amazing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this fridge / freezer. And yes, I have recommended it to others, even while shopping in the store for a different item. The salesperson was amazed at how well versed we were and the other person did buy it. You won't regret it. Currently, we are using it as a freezer because the one that came with the house 30 years ago died. It is amazing how much this holds, we are very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Our freezer works great and the purchase was great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Freezer (and refrigerator) was delivered exactly as promised, on time, and by two very helpful and friendly people. They unboxed it, leveled it, plugged it in and installed the door handle. It looks exactly like the picture. We bought it sight-unseen online, which I was a little nervous about, but we were not disappointed. The unit works great. We use it as a freezer and it maintains zero degree temperature effortlessly. We are very happy with our purchase. We shopped numerous local "big box" stores before our purchase and nobody had freezers in stock. Best Buy came through for us. Their communications were helpful, friendly and courteous. Cudos to all involved in this delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Gold Ribbon

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. It runs quietly. It is frost-free. And it is a stand-up freezer. All I have to do is open the door and I can see on every shelf what I have. This freezer holds a lot. I installed it in my laundry room. This was a great purchase. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We’re thrilled to hear that you love your new freezer and that it runs quietly and is frost-free. It’s great to know that the stand-up design makes it easy for you to see everything on the shelves and that it holds a lot. We’re glad it fits perfectly in your laundry room and that you’re happy with your purchase. Thank you for choosing Best Buy! Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Beer fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son in Colorado when he began brewing his own beer. What we liked about this was it was convertible and could be a dedicated refrigerator stored in the garage. It is the perfect size, no frills, star certified, everything we were seeking for his new project.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're thrilled to hear that the convertible refrigerator is working out perfectly for your son's brewing project. It's great to know that its size, simplicity, and energy efficiency meet your needs. If you have any other comments or need assistance, feel free to reach out. Cheers to many successful brews! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Freezer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our garage. It's the prefect size and works well in our space.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Freezer - eh Best Buy warranty - Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am reviewing Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White. I am giving a 4-star review although the freezer stopped working right before its 1-year warranty ran out. BB has scheduled to pick it up and offered me a replacement or money back. I am going to get another Insignia that is a bit larger capacity and will also purchase an extended service package. While the freezer worked it was pretty perfect. Temp was right on 0 degrees, light on outside of the door told us the electricity was on, lots of storage with heavy duty shelving and nice on-door racks. Odds are the next one will last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Garage friendly

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my garage. Stays cold. Only wanted freezer not to use refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great secondary fridge/freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great secondary fridge or freezer. I use this as additional storage for bulk items and beverages. I have two one as a fridge and the other as freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    INSIGNIA 13.8 Cu. Ft Garage ready convertible Upri

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Insignia FREEZER it is just what I wanted and when I went shopping for a freezer and I I saw it at BEST BUY I had to have it same size and everything it fit right in the space I had my old freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GREAT FREEZER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nice size. Wonderful versatility; freezer or fridge. Quiet. I like the monitor light being high instead of at the bottom. Only wish door was reversible....love it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Insignia 13.8

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, Wife is happy with it & so am I. We replaced a 37 year old Kenmore with this which still worked fine, The Insignia 13.8 is larger, brighter and stores food well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Allen! We're delighted to hear that you and your wife are happy with the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's a worthy replacement for your old Kenmore, offering more space and brightness while storing food well. If you have any questions or need further assistance, feel free to reach out.

      - Shiela | Insignia Support BBY-ExBrand_Insignia