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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,253 reviews
  • Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. This is our first upright freezer and I really love it. Works great and plenty of room for all our veggies from the garden. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical and does its job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a month. It was easy to set up and install, we did it ourselves. We are using it as a freezer at the moment and it does it’s job. The shelves are perfect to display and store our frozen dinners, ice cream and other bulk items. You can adjust the shelves as needed to make things fit. No issues so far. We haven’t converted it to a fridge yet but it seems straight forward to do by just changing the temperature settings that are conveniently located on the front of the door. Satisfied with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is great! The right size is perfect for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A convertible marvel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out freezer broke in March and I was finally able to get this Insignia convertible Fridge/freezer in time for Thanksgiving. It is wonderful especially since we can use as an extra fridge or freezer depending on the situation. Great price too! I’ve recommended to several people already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted/needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so incredibly happy with my upright freezer. It is exactly what I wanted. Cools/freezes fast, is just the right size for overflow stuff from main fridge/freezer. I love the sleek stainless steel look. Couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Came in scratched

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really great and has a lot of room. I have mine as a refrigerator, but it did come in scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We down sized from our previous model. This is the perfect size for our needs. Love the fact that if needed we can convert to a refrigerator. Works great, little to no noise, very happy with this purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mookie, Thank you for taking the time to leave a review of the upright convertible freezer/refrigerator. I understand that this is important for you as you expect your food to be perfectly frozen. Please contact us if you ever have any questions or concerns. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love this freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer to store a 1/3 cow. Had room to spare. Great looking freezer, works amazing, love the beeping feature to let you know that it’s not closed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit, great size, conveniet flexibility between freezer and refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great option for extra fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought this when the fridge in the garage finally went; I chose this one because I like that it can be used for extra refrigerator space or you can use if it as a freezer with a flip of a switch. Insignia Seems to be a well made product. The purchase and delivery process was super easy and the delivery team was great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Ellie.

      I appreciate the time you took to write this review. We are absolutely committed to provide the best products and experience. Thank you for being part of our family!

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    The insignia is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for freezer. It maintains temperature perfectly. The other one I have I use for a refrigerator. Both are in my basement. I mention this because when you convert to refrigerator they recommend not to use in garage. The reason is because it cannot handle intense heat in that mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cu. Ft. Upright Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this convertible UPRIGHT FREEZER as a replacement for a chest freezer of the same make from Best Buy, which performed admirably for longer than seven years. The Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification – White, blends in esthetically well and aligns with the existing appliance configuration in my kitchen. One month plus, since purchase and with Best Buy professional installation, the Insignia 13.8 Cu. Ft. Upright Freezer has worked flawlessly, maintaining a constant temperature of -2 degrees Celsius, inside the freezer, as monitored and recorded by two digital wireless Fridge and Freezer thermometers, placed at different locations inside the freezer. The food items have remained well-preserved and access to them has been a breeze compared to having to dig through them when they were inside the freezer section of the regular refrigerator or the chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garage Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer combo has met all of our expectations. It’s been running in our hot garage without any issues for 6 months, and hopefully years to come. We love the locking feature, the fact that it converts, and the display on the front. There is room to fit a ton inside as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything a freezer should do. Alot of room for it's size. Was damaged during delivery and took an extra week to receive. Definitely worth what i paid during the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your money. The items stored in the freezer is always accessible, and fresh. The freezer is auto-lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent freezer. I love that you can go back and forth. I have only used the freezer side so far but it is spacious and easy to get to everything. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by sides

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these in January 2025. They are side by side and I use one as a fridge and one as a freezer. It’s way better as a freezer because everything is so organized and accessible now compared to the cramped bottom freezer I had before. As a fridge it’s good but has limited organizational flexibility. I’m exploring clear plastic bins. I wish I could switch the handle to the other side so they could open towards each other. I also wish they were designed so they don’t need so much space around them for heat dissipation since they are in my kitchen and not a garage. All in all, I’m happy with them and I love the new setup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review, REM2025! We're pleased to hear that you're happy with your new setup using the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezers. It's great that the freezer has improved organization and accessibility for you. We appreciate your feedback on the fridge's organizational flexibility and the handle design. Your insights are valuable and will help us improve. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new setup!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great as a refrigerator in the kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as a refrigerator, in combination with a chest freezer, in our 50's era kitchen (which is too small for today's mega-fridges). We replaced a slightly larger, fancier Whirlpool refrigerator-only which had broken down and was non-repairable at 4 years. While we miss the larger shelves on the Whirlpool's doors, this one is absolutely adequate - it forces us to think about what we currently have refrigerated and to consolidate more. We prefer some of the features of this unit, for example the temperature display and the warning beeps if we accidentally left the door ajar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a freezer in a hurry and Best Buy had this one on stock. It works hreat and stays extra cold!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer works great! Ive had it for a while now and have zero issues. Plenty of room inside.

    I would recommend this to a friend
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