Customer Ratings & Reviews

This freezer is exactly what I was looking for and needed. It is my additional second freezer in my basement. Perfect size for my items and freezes my food at the appropriate temperature. I really like the glass shelves. The only thing I’m experiencing is the door is hard to open. It takes a couple of hard pulls before opening. I think this will get easier as time goes on. Overall, a great extra freezer at a great price. Delivery was fast, on time and professional.

Great Value, Customer Service was Awesome, Great Delivery Experience

I am more than pleased with my purchase of the Insignia Freezer/Refrigerator. I have been looking for 6 months and the excellent reviews and price was my deciding factor. I bought 2 units to replace an old side by side. Now I can but in bulk when items are on sale. I have no doubt that they will pay for themselves in time but also energy savings as well. One is being used as a freezer the other as a fridge.

This fits perfectly in the garage corner. I'm using it as a freezer (having a refrigerator option is helpful if I need it). I particularly like the extra shelves on the inside of the door, provides much additional storage. Controls on the front of the door is also helpful, easy to see. Very pleased with this freezer/fridge.

This machine as a freezer is absolutely perfect for my needs and I love that it can be a refrigerator as well. As a matter of fact, I purchased two machines and I do use one as a refrigerator, though I have to turn it down significantly to get it to work for refrigeration- otherwise, it runs too warm

So far so good. Have to have time to run it for awhile before we can evaluate it further.

Love that it is upright like a refrig. You can grab things out without much effort. So far, it is working great. Love also that you can convert to a refrigerator if needed to use as that.

we love this upright freezer. No more bending over and digging through a chest trying to find things. The price was amazing. This is the first Insignia product we have purchased. So far, it has run great...... Loving it

I love it! It's perfect for extra storage space! Everyone could use that, especially during the holidays. I had the delivery people put it in the basement. I like the versatility of being able to convert it to a refrigerator if needed.

I have been using this fridge/freezer for months now. I did not have any issues with it. I keep a digital thermometer in it and when the temperature is set to 37F(fridge mode) the readings show a sine wave between 37F-47F. When I set to freezer mode it keeps 0F to -10F. I am generally happy with the purchase for this price.

Delivery was perfect . Delivery drivers were Ontime and professional easy set up great price

I'm in love with my new freezer. I also love the low price for delivery and setup. You cant get that, from other stores.

Very spacious and perfect at a very reasonable cost. Only owned for 1 month, but no complaints so far.

So far so good I only have had it since Nov. 21, 2025, very happy with the freezer.

Bought this freezer to replace an aging freezer (17 years old) that was having trouble staying cold and running continuously. This one seems to be working just fine. Really like that you can set the actual temp right on the front of the door instead of having to adjust some dial inside that just uses some arbitrary numbers to represent warmest to coldest. And it appears to maintain the temp that you set based upon the thermometer we keep in the freezer to verify the freezer temp. We set it at -10 degrees and it stays at that temp. Also like that is has a light inside unlike our previous freezer. The bin on the bottom is also great for frozen foods like vegetables that come in plastic bags and don't stack well on the shelves. Would have preferred a lower price, but freezers seem to be in high demand and short supply right now, so we felt lucky that this on was even in stock.

This freezer is the perfect size for my sons growing family.

Got this freezer due to needing a larger one, and haven't had any issues with it as of yet. There is an option to use it as a stand alone fridge, once I try that out I'll update the review.

It is a wonderful frezzer. I suggest if u need a frezzer go to best buy. It was a nice price. Frezzer can turn into a refrigerator. I love it.

This is a great medium size freezer, and I appreciate not having to reach down into a chest freezer. I like the option of it being a refrigerator as well. There is plenty of room.

We bought two of these to replace one old extra refrigerator/freezer. The size is perfect for what we needed. We use one as a freezer and one as a refrigerator. Work great so far and run gery quietly.