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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 4,395 reviews
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    My garage fridge/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice roomy and practical perfect for garage and super nice that we can use as fridge or freezer too

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the great feedback, SM20! We're so glad to hear that the Insignia™ Convertible Upright Freezer is proving to be a practical and spacious addition to your garage, and that you're enjoying the flexibility of switching between fridge and freezer modes. It’s always rewarding to know our products are fitting seamlessly into your lifestyle! Jeth|Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Nice convertible fridge/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for both the fridge and freezer. Easy to operate. When I run my freezer down with frozen goods I then switch it to the fridgerator mode and use it for a beverage fridge. Great for someone who buys meat in quantities instead of using a chest freezer. One thing I dont like is it doesnt show actual temperature on the digital display but I dont know if any fridge or freezer does so I cant knock it for that but I would put it on my product wish list of improvements for future products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and works well. Can be used as a fridge or a freezer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was flawless and this upright freezer is better than expected. I purchased online without any problems and delivery was impeccable. It sits beautifully in my garage and the storage space and lighting is simply amazing. I have recommended this item to my friends and neighbors. One will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was super easy. They sent a link to see when the delivery would actually arrive. Not just the four hour window. The freezer is great. Very quiet. Plenty of space. Would buy again from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value Freezer/Refrigerator from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Insignia - 13.8 Cu. Ft. Upright Convertible Freezer/Refrigerator - Stainless Steel unit is everything W we wanted and needed. We unpacked it, set it up and for the first two weeks used it as a refrigerator. it worked flawlessly. Then we switched over to freezer mode which is how it will be used. Again, it is working well. It looks good, it's very quiet and to top it all off the price was great plus it's an Energy Star Product. While it is not a "Name" brand product, we have every in confidence Best Buy backing their House Brand products!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Freezer/Refrigerator combo very much. It is easy to use and its a nice looking appliance as well. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great freezer and great delivery experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a chest freezer to this stand up freezer and so far everything seems to be working great. I really like the door temperature control and the quality of the of the freezer overall. The door has a very tight seal when you first start using it. The delivery team was great and made sure I was happy with everything before running to their next delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Replace Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful unit. My old freezer was 30 years old. It started leaking. The first stop was Best Buy. This Insignia was on sale. It fits perfectly where the old one was. It truly is a beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly What I Needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my new Insignia™ 13.8 cu ft Garage Ready Convertible Freezer. It’s been awesome so far. It cools super fast, keeps everything frozen solid, and handles the temperature changes in my garage without any issues. The stainless steel looks great, and the freezer feels sturdy and well-built. There’s tons of space inside, and the shelves make it easy to keep things organized instead of piling everything on top of each other like my old freezer. One of my favorite things is that it’s ENERGY STAR certified — I’ve definitely noticed it’s not using a ton of electricity. And the fact that I can switch it from freezer to fridge if I ever need to is a huge bonus. It also runs really quietly, which I appreciate since it’s not far from the door to my house. Overall, this freezer has been perfect for extra storage. Super happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review on my newest purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done business with Best Buy for many years and I will continue to do business with them. I have never had any problems they've always been kind and courteous. I also love the freezer that I just purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it very much. It is the right size for our garage and has been working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Works perfect. I have only had it for a little over a month now, but I love it. Was worried about it not being big enough for the amount of food I needed to store, but it worked for me.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect Garage Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what we were looking for! Fits perfectly in our garage and has an outstanding capacity! The price and features are an outstanding value when compared to others in this price and size range. We’re using the freezer option but it’s nice to have the refrigerator option at the press of a button. Total Tech is a great value as well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    The ultimate second refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried to buy a second refrigerator from other box stores but we were dissatisfied with the products. This refrigerator is a very good purchase and we love it. It is very roomy, does not have the space consuming icebox, was easy to set up and adjust and runs very well. it is the ideal second refrigerator in my opinion and I am happy that we got an extended warranty for complete peace of mind, Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent Upright Freezer, Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this Insignia 13.8 cu. ft. freezer for about three months and it’s been great so far. It gets very cold, the auto-defrost feature is a huge improvement over my old chest freezer, and the door gaskets create a nice tight seal. Seems well built and perfect for the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Temperature control

    Rated 5 out of 5 stars

    Its a great covertible freezer/fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect! I can have a fridge or a freezer depending on my needs. Its spacious & easy to set the temp

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use. Works great. Just the right size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and space I recommend it..................

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek, quiet, easy set up, great size, fits perfectly in garage. Works great as a freezer, plus converts to fridge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for sharing a comment about your convertible freezer/refrigerator. We are so happy to read that this refrigerator is exactly what you needed, remember that if you run any difficulties, you can contact us at any time you need by clicking the link below. Thanks for being part of the Insignia family.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia