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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,395 reviews
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great bang for the buck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little convertible fridge/freezer. We have two so we can keep one of each regularly. Only thing I wish was that you could switch the handle side. But they have wires running through the door hinge so it makes it more difficult so they didn’t make it an option it seems. But you won’t find another any better for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, NicholasGM!

      We're thrilled to hear you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that it's providing great value for you. We appreciate your feedback regarding the handle side and will pass it along. If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has lots of room for food. Like that it has the digital panel on the door to show temp. Freezes very quickly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're thrilled to hear that you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that you appreciate the spaciousness, the digital temperature panel, and the quick freezing capability. If you have any other questions or need further assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Upright Freezer Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and availability was to good to pass up, and with free delivery. On Line purchase was easy. Delivery was promised within three days but arrived in two. Very nice. The delivery crew unpacked and set up the freezer and made sure it was working properly. We have had the freezer for a few months now and it is working fine. It is very quiet so i like the temperature display on the door. Plenty room to store half a steer and some extras.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer for garage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size; nice space between shelves and door shelves are a plus for extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Upright Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had for about 2 months I can't really give it a 5 stars yet. It is just like the one we purchase for our son and daughter-in -law and it is doing fine for them. It is just the size I wanted and can get to my food now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia upright Freezer no more chest freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ensignia is a great freezer, I never used as a refrigerator. the freezer is full and runs quietly and has a warning sound if the door is opened too long. temperature on the front of door is great when I walked by I can see it I will never go back to the chest freezer again. this has a nice draw on the bottom and shelfs to organize your food. no more digging on the bottom of a chest freezer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boight to match the same thing but bigger size. They look beautiful together. The only thing is that you have to make sure you close the door...its very easy to leave open.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Exactly what we were looking for!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible fridge/freezer is exactly what we needed. In a couple of months we will be getting 1/2 a beef and needed a freezer big enough for it. Until then it will be utilized as a fridge to keep beverages cold without taking up the extra space in my main refrigerator. And it's quiet, which is a big plus, as it's in our family room, where the television is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proper size for required location and storage capicaty

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, CH01, for your kind words. We’re pleased to hear the upright freezer was the right size and met your storage needs effectively. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend this freezer for a basement or garage use. It’s nice, it’s spacious, it’s cheap for what it is but good lord is it loud. I bought this for a meat locker/frozen meal freezer on my first floor and you can hear it wherever you are on the first floor. It has a loud wuring, buzzing noise whenever the compressor kicks on. It very much sounds like a loud grocery store or convenience store open fridge. So if you were like me and you plan on putting this somewhere that you want to exist in the same place also I’d recommend looking elsewhere. It’s far louder than my other two fridge/freezers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this freezer is perfect! Nice size not to big, can hold Plenty of frozen food, glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally tried to purchase a freezer at the beginning of the pandemic in February. No such luck. On a fluke I checked back in April. The 7 cubic foot GE was available. It then kept getting pushed out in terms of a delivery date. While speaking with a BB rep I mused - do you have anything else? I checked the BB site while I was speaking with her and was surprised to see that the highly rated (Consumer Reports) Insignia 13.8 cubic foot upright was now in stock. My luck. Better machine and it was an upright. I now have six months of beef, pork, chicken, flour, fruit, juice, and other basics vacuum frozen. It has a special quick freeze cycle that's important for minimizing freezer burn. Runs great. I'm set. It's an upright so nothing gets lost. Very easy to work with.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Robert,

      Thank you so much for writing a review for our upright freezer/refrigerator. It makes me really happy
      to know that your experience with this product has been great, comments like yours always make
      my day better.

      In case you ever need support please contact our team in the link below, they will be more than
      glad to help you out.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. At just under 14 cu. ft. it was the perfect size to allow us to stock up a bit on our needs. We live quite a way from shopping so this will allow us to make fewer trips. Runs very quiet and plenty of shelf space and door storage. It took only 4 hrs for this thing to draw down to 0 degs. F from room temperature. It's a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance, Size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this as a fridge and freezer and it works great. Easy to switch between the two. Great size also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is exactly what I wanted. After the problems with the food supply chain in the spring of 2020, I wanted to make sure that I had a freezer well-stocked before winter set in. I browsed the freezers at all of the major retailer websites, and none of them were in stock. Of all the ones I looked at, I kept coming back to this one. It seemed like the perfect fit for my low-ceilinged dining room, and I loved all of the features of it. I kept my eye on all of the various options, and this one came in stock first. Since it was my first choice, I was really very happy. The delivery was on-time and professional. The freezer has great interior capacity, and the lighting is wonderful. The only thing that surprised was that it needed nearly 8 inches of space on the sides. Thankfully, my room can accommodate that, but none of the reviews mentioned it. I am very happy with this purchase and recommend it highly. (Just make sure you have enough room to plan for the extra space on the sides.)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility, Size

    Rated 4 out of 5 stars

    Freezer/Fridge Combo works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting option to have either a freezer or a fridge! I am using a a freezer and it has lots of space and keeps things frozen. Great size!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jason,

      Thank you for reviewing our Upright Freezer/Refrigerator. It is great to read you are getting the best out of this unit and it is fitting your space needs. Keep enjoying this unit!

      If you have any doubt or you need any assistance with this unit, please follow the Contact Us link at the bottom of this response and we will gladly help.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    A solid choice for a freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's a freezer, so I can't say too many exciting things about it. It does its job and it does it well. I have it out in the garage to keep my meat cold and my meat is, in fact, cold. Looks pretty nice too, the stainless steel doesn't look cheap and the digital display is cool. Solid purchase and, in my opinion, an upright freezer is far superior to a chest freezer for organizational purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lifesaver. I have one in the garage setup as a freezer and this one is in the lower level of my home. I set this one up as a fridge. Everything is perfect with this appliance. The delivery guys were great and the install went quickly and smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Standing stainless steel freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size with digital dial. Has an option to change from freezer to fridge

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect size for your needs and that you appreciate the digital dial and the option to switch between freezer and fridge. Enjoy the versatility and convenience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Sleek and Great Freezer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best freezer I bought. This is the third one. Spacious and very sleek looking with the stainless steel door. easy to adjust temperature. Has not use it as a refrigerator yet but stayed frozen food when have power outage. Better and cheaper than other brands.

    I would recommend this to a friend