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Customer Ratings & Reviews

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Comp. Value: $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4343 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,343 reviews
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great upright fridge/freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am one who usually buys big name products, such as Kenmore, Frigidaire, ect. I was leery of a name that i wasn't use to. I'm so glad i bought this Insignia fridge/freezer. It can be used as a refrigerator or as a freezer. I bought it for an extra freezer. It got super cold, quickly. The seal on the door is unbelievable. It takes a lot of pull to open the door. If you can get your hands on one, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Standing stainless steel freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size with digital dial. Has an option to change from freezer to fridge

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback! We're delighted to hear that the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect size for your needs and that you appreciate the digital dial and the option to switch between freezer and fridge. Enjoy the versatility and convenience! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. Quiet. Cold. No worries. Even survived the movers brining it to new house.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance, Size

    Rated 5 out of 5 stars

    Perfect size and works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of the freezer for an extra freezer and love that it can be converted to a refrigerator also. So far it works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer at 13.8 cu. ft. is a perfect size. The interior layout is excellent and best of the freezer is frost free.It can also be used as a refrigerater. This unit for its capacity has a small foot print. Make sure on inside delivert to make sure on dimesions such as door openings or stair with.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample size and very easy to operate. Installation was a breeze. It cold

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Little freezer that could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very versatile unit you can use it as a freezer or refrigerator unfortunately for me our unit went down but thanks to Best buy's protection plan they replaced it I have nothing negative to say about the protection plans offered by Best buy or should I say the total tech that I'm a member of or do I have anything negative to say about the unit My new unit is up and running and it's great. FYI love being able to set this to negative 11 and make drinks cold within 5 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have to have time to run it for awhile before we can evaluate it further.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Value Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and perfect at a very reasonable cost. Only owned for 1 month, but no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Perfect for our family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! Tons of room and stays very cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We are delighted to hear that you find the freezer great with plenty of room and excellent cooling performance. Your satisfaction is important to us, and we are committed to maintaining the high quality you expect.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking for a stand up freezer for awhile now. We were n Wichita and decided to go look at Best Buy. We have purchased multi things from Best Buy over the years. Enough that we have a Best Buy credit card to use. This is also a good thing to do. They have many good buys and deals. We highly recommend them

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks so much, BonnieG! We’re thrilled you found the freezer you were looking for—and we really appreciate your loyalty over the years. Hope it serves you well for a long time!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer/fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this as a freezer so far. Very quiet. I have it in the garage in Houston. Delivery was exceptional. They arrived 15 minutes before my delivery window and had it set up in less than 15 minutes. I love the size. I have a small family and this has more than enough room for my needs. I like the solid shelves. I had a previous freezer with wire shelves but it was not frost free. This frost free is exactly what I needed. Very easy to tell if it is on freezer mode vs refrigerator mode.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boight to match the same thing but bigger size. They look beautiful together. The only thing is that you have to make sure you close the door...its very easy to leave open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our main freezer went out so we needed something temporary, but now we've got a massive backup garage freezer that's quiet and, well, frozen. I would also give a shout to Best Buy's delivery department - on time, polite, quick to install. Compared to Lowe's where we're delayed 3 weeks on a different appliance.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MrFreeze! It sounds like the Insignia™ Garage Ready Convertible Upright Freezer turned out to be more than just a temporary solution—it became an excellent backup for your home. Quiet, spacious, and keeping things frozen as expected! And a big shoutout to Best Buy’s delivery team for making the process seamless and efficient. We appreciate your feedback and support—thanks for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and looks great, been using it for 3 weeks now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer/refrigerator. I only use it as a freezer due to the amount of smoked meats I store. It cooled down fast and keeps the food frozen. This unit is very quiet, it has plenty of storage and bright lights inside. I really wanted a smaller unit, but now that I have this larger FROST FREE unit, why would I buy anything else. Go with unit if you have the room and not a smaller one, you will be glad you did. No defrosting to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend this freezer for a basement or garage use. It’s nice, it’s spacious, it’s cheap for what it is but good lord is it loud. I bought this for a meat locker/frozen meal freezer on my first floor and you can hear it wherever you are on the first floor. It has a loud wuring, buzzing noise whenever the compressor kicks on. It very much sounds like a loud grocery store or convenience store open fridge. So if you were like me and you plan on putting this somewhere that you want to exist in the same place also I’d recommend looking elsewhere. It’s far louder than my other two fridge/freezers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia Convertible Freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Upright Convertible Freezer/Refrigerator is just perfect for my use in the garage for Keeping excess Frozen food in. It is very quiet and seems to run very efficiently. It's 13.8 Cu. Ft. interior is just right for my use. I also liked the idea of it being a Refrigerator or Freezer, the pricing was very reasonable compared to other brands and what you get for you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia refrigerator is a solid, budget-friendly option. It offers ample storage space, with adjustable shelves that make organizing groceries easy. The cooling performance is reliable, and it keeps food fresh. The design is simple and modern, fitting well in any kitchen. While it might not have all the high-end features, it gets the job done and provides great value for the price. Perfect for anyone looking for a functional and affordable fridge!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia refrigerator. We're delighted to hear that you found it to be a solid, budget-friendly option with ample storage space and reliable cooling performance. It's great to know that the adjustable shelves make organizing groceries easy and that the simple, modern design fits well in your kitchen. While it may not have all the high-end features, we're glad it meets your needs and provides great value for the price. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same freezer years ago and I love it . Have never had any problems , fits a lot of frozen items . We are in the process of moving and decided to leave it with the sell of our house , so excited to see u still carry it so bought a new one for our move - delivered & hassle free

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that you've had such a positive experience with your original unit and that you've chosen to purchase it again for your new home!

      It’s always rewarding to know that our products continue to meet expectations over the years. We're also glad to hear that your delivery was smooth and hassle-free—just the way it should be.

      Wishing you all the best with your move and many more years of reliable freezing with your new Insignia freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

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