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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 4,395 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect addition to our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for our garage. The upright makes it so easy to stack food. With deep freezers it is so lost for something to get lost at the bottom. With this freezer you see everything and it has so much space. The controls on the front of the door makes it very convenient to change settings. The chime when the door opens is a nice plus for us.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Should have bought it sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is quite lovely. Perfectly sized for me and my baby girl, able to store whatever i need and still have room for her special chocolate muffins. stays cold 24/7, should have bought this sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia refrigerator is a solid, budget-friendly option. It offers ample storage space, with adjustable shelves that make organizing groceries easy. The cooling performance is reliable, and it keeps food fresh. The design is simple and modern, fitting well in any kitchen. While it might not have all the high-end features, it gets the job done and provides great value for the price. Perfect for anyone looking for a functional and affordable fridge!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia refrigerator. We're delighted to hear that you found it to be a solid, budget-friendly option with ample storage space and reliable cooling performance. It's great to know that the adjustable shelves make organizing groceries easy and that the simple, modern design fits well in your kitchen. While it may not have all the high-end features, we're glad it meets your needs and provides great value for the price. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very pleased with this freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it now for almost 3 weeks but it is working exactly as advertised. We love the size, it is quiet, and currently being used as a freezer. We like the concept of using it as a refrigerator if needed. The delivery occurred without a hitch and the gentlemen who delivered it were very efficient and considerate. They also gave us the information we needed to have a successful experience. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample size and very easy to operate. Installation was a breeze. It cold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with new freezer great product and great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Quick Freeze Garage Freezer for the Win

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has been perfect for my family. It lives in the garage and has done great in extreme heat and cold. Temperature maintained perfectly. I love the quick freeze feature too. Sometimes it can be hard to open though which causes it to move out of position. But overall, I'm happy I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer/refrigerator was a perfect choice for us it holds the temperature perfect, the suction is great, it's clean pretty white and very quiet. Recommended one to my daughter and son in law!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical because I had never heard of this brand, but we are very happy with the freezer. The size is perfect and so far, it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this freezer/refrigerator. Even though we purchased it for the freezer, it's nice to know if we ever need more refrigerator room, we could switch it over. We have it in our garage but it stays at 0 degrees where we set it. There's plenty of room to hold a lot of items and still be able to find things versus a top load freezer where you have to pull things out to see what you have. Definitely a good purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Insignia upright refrigerator/ freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to go under counters and not be so deep as to lose things but large enough to hold a lot! Keeps things well frozen. Good tight seal—slightly hard to open, but also keeps kids from opening it—has been perfect so far!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Great pick!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course the pandemic had me worried. Ordered and received this it’s within a few days. The experience was seamless. The item itself is a lot nicer than I thought it was going to be. I wanted a chest, but this up right is pretty spacious. I like that it can double as a fridge if you don’t need the freezer. Definitely one to consider...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great freezer. Doesn't take up a lot of room yet holds a lot of things. Standup freezer is the way to go if you need a deep freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Perfect for our family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! Tons of room and stays very cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We are delighted to hear that you find the freezer great with plenty of room and excellent cooling performance. Your satisfaction is important to us, and we are committed to maintaining the high quality you expect.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this freezer works very well, I placed it in the Garage (in Texas) and plugged it in, The freezer is extremely quiet and and roomy. I recommend it completely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was desperate for a freezer since mine gave it up after 56 years (that's right 56 years) The Insignia was suggested as an energy efficient replacement that was readily available and within my budget. It arrived quickly - the guys brought it in, leveled it and gave me instructions. It is quiet and perfect - what a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer. I am glad I got the smaller one. It just barely fit through the back door and down the stairs into the basement. I have not used the refrigerator function because we use it as a freezer only. There is plenty of room for our extra frozen foods. Now the freezer attached to the refrigerator isn't overstuffed. It is so convenient having extra freezer room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking for a stand up freezer for awhile now. We were n Wichita and decided to go look at Best Buy. We have purchased multi things from Best Buy over the years. Enough that we have a Best Buy credit card to use. This is also a good thing to do. They have many good buys and deals. We highly recommend them

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks so much, BonnieG! We’re thrilled you found the freezer you were looking for—and we really appreciate your loyalty over the years. Hope it serves you well for a long time!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the product work great I recommend for same friends they loved I always wanted one freezer like this Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our main freezer went out so we needed something temporary, but now we've got a massive backup garage freezer that's quiet and, well, frozen. I would also give a shout to Best Buy's delivery department - on time, polite, quick to install. Compared to Lowe's where we're delayed 3 weeks on a different appliance.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, MrFreeze! It sounds like the Insignia™ Garage Ready Convertible Upright Freezer turned out to be more than just a temporary solution—it became an excellent backup for your home. Quiet, spacious, and keeping things frozen as expected! And a big shoutout to Best Buy’s delivery team for making the process seamless and efficient. We appreciate your feedback and support—thanks for choosing Insignia™! Ivy | Insignia Support BBY-ExBrand_Insignia