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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 4,395 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer after getting fed up with years of "losing" things at the bottom of our chest freezer. This has a comparable size to our chest freezer, but it is so lovely to see everything nicely organized inside! Delivery was super fast and they brought it to where we wanted it in our garage. We have only had this freezer for a couple of weeks, but it is working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer for a family of seven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a freezer fast, when our (full of food) freezer quit working, over the July 4th weekend. Late that night, I was able to locate this freezer and purchase it online and was able to pick it up at the Best Buy warehouse the next day. Set up was easy and the freezer works great! I love the shelves and the room in the spaces on the door. I would recommend this product, with no reservations.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an old chest freezer. Price was great and there’s a ton of room inside. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Upright refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works very well. It is spacious and bright, We are using it as a second refrigerator. There is only one crisper for fruits, veggies, cheese and meats. It would be nice to have two smaller separate ones but we make it work. All in all I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this same freezer years ago and I love it . Have never had any problems , fits a lot of frozen items . We are in the process of moving and decided to leave it with the sell of our house , so excited to see u still carry it so bought a new one for our move - delivered & hassle free

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you so much for your wonderful review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're delighted to hear that you've had such a positive experience with your original unit and that you've chosen to purchase it again for your new home!

      It’s always rewarding to know that our products continue to meet expectations over the years. We're also glad to hear that your delivery was smooth and hassle-free—just the way it should be.

      Wishing you all the best with your move and many more years of reliable freezing with your new Insignia freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Freezer/Fridge Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a month and so far it’s working perfectly. Great size and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a bigger freezer and this did the job. There is pleanty of room and it has side rails for breakfast goods and more. The one thing I do like about it is that it also can become a refrigerator if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is built really solid! Works perfect for that extra freezer space in the garage!

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    It just works at a good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice freezer that can be converted to a fridge just bu turning down the temperature. Good price and quality. Our family has purchased two of these freezer/fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Freeze/refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started a business & needed a freezer. This freezer converts to a refrigerator. It is perfect in size & design. I purchased this item on sale but i would have purchased it at regular price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great price and perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is great size and has excellent capacity. It's the perfect size for my garage. Also like the versatility that it could be converted to a frig/freezer combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer! Nicely organized freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer! Our former one had not been working well because of a buildup of frost. The size made it a very intimidating job to maintain. This new Insignia is such a better design and so much better organized! The Energy Star rating is excellent, so we know we will be saving money, and our food is recognizable! We are very happy with this purchase! the door does lock on closing it - a new feature on all of the newer models, but I understand the logic, and can live with it. I will get used to holding it open while I load my groceries, or wait the 2-3 minutes between opening it for the next batch - not a big deal for the safety issue, particularly since I now have a granddaughter who is a toddler :) The fact that it can be a refrigerator when we decide to downsize and no longer need it as a spare freezer is a definite plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the nicest freezers I have ever owned super nice works great I am very happy with my purchase great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for more freezer space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for extra freezer space - and way easier than chest style options - it takes up less floor space, you don’t have to dig to find things, and being frost free… not even an option for me. Looks good too - nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is switchable to fridge with just a click of the button. It is a good size freezer and has lots of room to freeze all our frozen foods. It comes on 2 wheels and rolls easily. It has a lock to keep kids from opening and closing the door. We don't recommend putting it in garage due to changes in extreme temperatures. The garage gets very hot in summer and the compressor runs longer periods of time. In the winter, the freezing temperatures don't help the companies components to work well. Keep freezer inside the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2023 freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything works as it should. The spacing inside the freezer shelves. I also appreciate the feature that it can work as a refrigerator or freezer for now I am using it as a freezer and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great! Some serious room in this thing. Better features for less money than other places!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product has been working great for you and that you appreciate the spaciousness and features. It's wonderful to know that you find it to be a great value compared to other options. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to serve you. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Nice upright freezer for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace and older freezer we had. This freezer seals well and is much more energy efficient and the perfect size for us. Nice feature that it can be used as a freezer or refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Replacement freezer in a pandemic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been working great....bought 2 one for a garage fridge and one for a freezer. Only thing I wish was that the door opening was interchangeable. They only open left to right as you face the unit and can not be flipped. I like that with a few button pushes they could be either a fridge or a freezer. Delivery and haul away of dead freezer was efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and look. I want to get another one so I will have one as fridge, another as freezer.

    I would recommend this to a friend