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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 4,252 reviews
  • Rated 5 out of 5 stars

    Great for the reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is the perfect size for a family of 4. I like the quick freeze option (drops to -11F temporarily) on demand. The magnetic seal is awesome. A tip. It is on hardwood floor in laundry room and opening it with one hand causes it to move (the seals are that good). I put rubber (squares from an older inter tube) under the feet so you can open it with one hand. It is very quiet. You can only hear it quietly humming when in the laundry room. I like the door chime so I know when the kids are sneaking ice cream. So far so good. 4 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice convertible fridge/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for both the fridge and freezer. Easy to operate. When I run my freezer down with frozen goods I then switch it to the fridgerator mode and use it for a beverage fridge. Great for someone who buys meat in quantities instead of using a chest freezer. One thing I dont like is it doesnt show actual temperature on the digital display but I dont know if any fridge or freezer does so I cant knock it for that but I would put it on my product wish list of improvements for future products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size for this fridge, we bought it for our garage and it's perfect for extra storage! I love that I can choose to make it a freezer as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13.8 UPRIGHT FREEZER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been on the hunt for a purchase of an up freezer; I love my purchase; of my 13.8 cu ft insignis freezer it is not too bulky and has plenty of room. also, very well priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer/Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men brought it in and set up for us. Everything works great. Does have a lot of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great covertible freezer/fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect! I can have a fridge or a freezer depending on my needs. Its spacious & easy to set the temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent freezer for the price. It has ample room and is frost free. I like how it can be converted into a refrigerator if needed. I replaced a very old one with this model and it dropped my electric bill at least 100 Kwh the first month.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Jeff. We’re thrilled the Insignia 13.8 Cu. Ft. Upright Freezer is exceeding expectations with its space, efficiency, and energy savings. It’s great to know it’s made such a positive impact. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice size stand up freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer for our garage. Lots of space and sure beats digging in a chest freezer. Haven’t needed to convert to a refrigerator, but nice to have as an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (1)sales answered all questions... very helpful.. and delivery people even brought into the basment, with no problems.. and advised putting a non-automatic led nightlight in the same duplex and the freezer to ensure power on at a glance .... again very helpful... (2) not real keen on having to push a button to unlock the door everytime you need to get in it... (ease of use)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, frost-free, economical. I like the option to set it for freezer or refrigerator--we use it as a freezer in the garage. Glass shelves are great instead of wire racks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good, had help loading,people were polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best one i ever owned we had a box one always had ice everywhere this one is great being frost free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Freezer or Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and setup. Use as freezer or refrigerator. If I had to replace would purchase freezer and 2nd refrigerator separately. Compact and works well in garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after Appliances Connection had us wait several months for a freezer we’d ordered AND lost it in the shipping process. Best Buy had this one in stock so we ordered it because we desperate and I must say we’ve been pleasantly surprised. It works great and froze fairly quickly after we set it up. There was no option for install when I purchased it so I assumed it was included, it was not. However the item was fairly simple to set up. Great space, a light and self defrosting-we love it! We move across country soon so I’m hoping it survives the move. Will update review as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the freezer. It was delivered and taken down steps to the basement. Our last freezer lasted 44 years, hope this one has a long life too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Easy to set up and get going. The inside is spacious and lights up very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays really cold! Can convert to a freezer if needed. Very spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer for extra storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space to store your frozen items. Can be converted to a refrigerator if needed. Working great so far. No defrosting needed which is nice and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been a life saver. Love the size and and that it is upright version. Has great capacity and keeps foods at frozen safe temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're delighted to hear that the upright version has been a lifesaver for you. It's great to know that you love the size and capacity, and that it keeps your food at a safe, frozen temperature. Enjoy using it!


      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect size and works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an extra freezer for my basement. Perfect size for what I need. The option to use as a freezer or fridge is also great.

    I would recommend this to a friend
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