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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,395 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer. It’s just the right size and works great. Loved it so much my niece bought one too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We’re thrilled to hear that it meets your needs and that you are enjoying its performance. It’s wonderful to know that your enthusiasm inspired your niece to make a purchase as well.

      If you have any further feedback or questions, please don’t hesitate to reach out. We appreciate your support -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator freezer is great. Very roomy and works just as expected.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NecTx,

      Thank you for your positive review of our Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you find it roomy and that it meets your expectations. Your satisfaction is our top priority. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Looks great. Lots of room. Great price. Would definitely buy again and would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for use as my extra freezer. Can also be used as a refrigerator if needed. Great quality for the price. Run quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product and Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and with Best Buy's support. We initially purchased a larger version that did not fit appropriately. They replaced it with this one which was a perfect fit. It gets cold very quickly, has a chime if the door is left open and is everything we wanted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Erik, for sharing your experience! We're delighted to hear that the Insignia™ Convertible Upright Freezer was the perfect fit for your needs and that Best Buy's support helped make the process seamless. The quick cooling feature and door chime are great conveniences, and we're glad they're working well for you. Your satisfaction means a lot to us—enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have to have time to run it for awhile before we can evaluate it further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yander

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, now the desserts don't smell like a chest of drawers. I put all the liquids in it. It's my second refrigerator at home, very functional, even if I use it as a freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A great mid-size fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this refrigerator/freezer in large due to the fact that it did not have a separate freezer. As it was purchased to provide extra/overflow refrigerator space in my garage, I was glad to find a product that would allow me to maximize refrigerator space with a small footprint, right next to my Insignia chest freezer. So far, it’s done exactly what it’s supposed to do, keeping food and drinks cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JPetrieCT,

      Thank you for taking the time to leave your review on our Upright Freezer/Fridge. We know how important it is for you to have the extra storage without having to use up so much electricity. We are glad you found one of our freezers to work out for you. We know it will continue to serve you well for years to come. Of course, if you ever have any questions, please feel free to reach out to us at any time.


      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this a year ago to store a side of beef. Fits the space perfectly, the beef fits with no issues, and it keeps everything frozen. I only wish I had checked which direction the door opened before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great Little Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this small upright freezer. It’s just perfect for my husband and I to store our meat in. We can easily see what we have and it has plenty of room for our family of two.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice basic freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this freezer in our garage. With the Covid-19 pandemic, it has been hard to find a freezer, but this one came back into stock before anything else. It's been in our freezer a couple months now, and it seems to be doing fine. It isn't full, but everything in it is frozen, and it's not too loud. It has plenty of storage space.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Paul,

      Thank you for taking the time to review our 13.8 Cu. Ft. Upright Convertible Freeze/Refrigerator. I am glad to know you are happy with the product and its storage space. We strive to provide excellent and accessible products, so we appreciate your feedback. If you ever have any questions or concerns about the unit, please, use the link below to reach us via phone or e-mail.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    We love this freezer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this freezer because it can be changed to be a fridge if needed. The super freezing feature is perfect if you want to give it a higher freeze blast for some items. The door also beeps if you leave it open which also helps.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for the fantastic review! We're so glad to hear you're loving the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The flexibility to switch between freezer and fridge, the super freeze feature, and the door alarm are all designed to make life easier—and it's great to know they're doing just that for you!

      We appreciate you sharing your experience and hope it continues to be a perfect fit for your home. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, works great. We love it We used organizers to make the most out of it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're delighted to hear that you find our product spacious and that it's working great for you. It's fantastic to know that using organizers has helped you make the most out of it. Your satisfaction is our priority.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this deep freezer; it is large and holds a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for almost a month now, and it runs as it should! I use it as a freezer in my garage. Plenty of room and easily managed as opposed to the chest type freezers.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice and affordable freezer. Size was just right for our needs and seems to be well made. Happy with quality. Wish the door was reversible.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Review of freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had very long, but am super happy. It's smaller than previous freezer, but we are able to put in a great deal (I am surprised). It's quiet and the seal of door is very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Freezer/Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed extra freezer space so we went with this Freezer/Refrigerator. It’s very nice looking on the outside and has great space on the inside. We are using it as a freezer at the moment but it’s nice to know we can use it as refrigerator in the future if needed.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I appreciate the time you have taken to leave a quick review of the upright freezer. I am very pleased to know that you are enjoying the unit and the space provided. Please contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great frig/freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig/freezer. Works as expected, i have two. On is a freezer and the other is a fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is the perfect size for a 1 person family.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kelly, thank you for letting us know how the freezer has been working for you. We're glad to hear that the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer offers just the right amount of storage for your household and fits your needs so well. We appreciate you choosing Insignia and sharing your experience with us. Poojitha | Insignia BBY-ExBrand_Insignia