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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,250 reviews
  • Rated 5 out of 5 stars

    Would Recomment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love, love, love this freezer/refrig convertible - only used the freezer option but good freeze and perfect size for the two of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and with Best Buy's support. We initially purchased a larger version that did not fit appropriately. They replaced it with this one which was a perfect fit. It gets cold very quickly, has a chime if the door is left open and is everything we wanted.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Erik, for sharing your experience! We're delighted to hear that the Insignia™ Convertible Upright Freezer was the perfect fit for your needs and that Best Buy's support helped make the process seamless. The quick cooling feature and door chime are great conveniences, and we're glad they're working well for you. Your satisfaction means a lot to us—enjoy your new freezer! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Using as a freezer. Nice capacity, all glass shelves is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully. Simple as plug in and go. I love that I can see the temp from the outside of the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a 'Quality of Life' thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is brand new, but so far we love it. We replaced a chest freezer with this upright model. My wife spent a couple of happy hours switching over and organizing. She loves to organize so I got her this as a surprise present. I knew she was tired of digging around in the chest freezer, hanging almost upside down to reach the very bottom...but anyway, now we just open the door and everything is neatly laid out before us. Our quality of live just went up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier. Good price. Delivery was good. It's a freezer, it works, what more can you say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best freezer for what I need! I use it outdoors with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. You can use it as a refrigerator or a freezer. Nice looking and lots of room. Totally recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my food super cold. Zero degrees. Plenty of room inside. The shelves are well placed. It makes me happy every time I open it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Quickly got to temperature me fits my needs exactly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Slick Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase at this time. I have not had any problems so far. It does its job and is very slick looking in its place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always satisfied Insignia products as well as Best Buy. This freezer is very much user friendly and I can use it both Freezer and refrigerator when I need it with digital one click in outside door. Overall it’s fullfill my expectations and everyone should like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is a perfect replacement to the freezer that was fried by lightning surge in area. Delivery guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the room I have in this freezer. Has a lock feature. I can set the temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been working great! Some serious room in this thing. Better features for less money than other places!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are delighted to hear that the product has been working great for you and that you appreciate the spaciousness and features. It's wonderful to know that you find it to be a great value compared to other options. Your satisfaction is important to us, and we appreciate your support. We look forward to continuing to serve you. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the delivery guys were on time and very helpful and professional and polite.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're pleased to hear that it works great for you and that the delivery team was on time, helpful, professional, and polite. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new freezer! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Freezer/Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for what my family needs. Although I've used it as a freezer since I purchased it and have not used the refrigerator feature, I'm glad I can switch its use from a freezer to a ref and vice versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for needs. Very nice customization on the interior for organization. So far a quality piece with a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent upright Freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent upright Freezer. The service and delivery was smooth and easy process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we were looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent freezer. Keeps things super cold. Would definitely recommend.

    I would recommend this to a friend
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