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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 4,250 reviews
  • Rated 5 out of 5 stars

    Great Freezer for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup was on schedule, and removal of our old refrigerator went without any issues! We have had the freezer for over a month without any issues!!! We love it! Thank you BestBuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new upright Freezer and couldn't be happier. It's the right size and keeps everything very cold and frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super satisfied with this fridge. It is in the garage and is spacious and stays cold.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mary! Thank you for your feedback! We're thrilled to hear that you're super satisfied with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that it's spacious and keeps everything cold in your garage. If you have any other comments or need assistance, feel free to reach out. Enjoy your new freezer! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer had glass shelves and bottom pill out drawer. Perfect size for a small family. It also runs very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STAND UP FREEZER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feezer. Plenty of room. I like that you can lock ut wit the digital screen and see the temperature.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your thoughts on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It sounds like a great addition with plenty of room and the handy digital lock feature to keep things secure. Being able to see the temperature is such a convenient bonus. If you have any other insights or feedback, I'd love to hear them!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Upright Convertible Freezer/Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size plenty of food and I like that I can change it if ever needed to a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can be use as Refrigerator or Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's much easier to organize frozen Items in the Upright freezer and find them easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kitchen appliance. Keeps food cold and no freezer burn Very happy Great bunch of delivery people. Very funny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly what I wanted. It works well I really like it. The one part I hate is it beeps/chimes anytime you open the door. There is no way to turn it off except put tape over the button. Other than that it’s a great price and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice freezer. Plenty of space within and very quiet. It easily fits in my garage. It stays very cold and I love that it will convert to a fridge. The only thing I wish it had was maybe a bumper or lip on the shelves to keep everything in. I got a load of frozen beef and had a little trouble keeping everyting on the shelves when I was first organizing it. The door pockets are also very nice to keep things like freezer packs. I would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator or freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. It can be used as refrigerator or freezer. We got it to as a freezer. Perfect size for the space we had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this system to replace a different brand that stopped working, and could not be happier with the choice. It has been working great since we hooked it up. And the temperature display on the door is a nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Got it when our fridge broke and have been using it as our kitchen fridge. The space is excellent and it’s so easy to clean. Highly recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! So glad it’s been a perfect fridge replacement—easy to clean, spacious, and reliable. Great call using it in the kitchen!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is quite large, and it keeps the food frozen quite nicely. Just not sure what the lock is and how to use it. it is a wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great garage freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one that arrived was dead on arrival but I have to hand it to Best Buy's customer service. They easily helped me get this resolved. The freezer does what it should. All is operating correctly. Plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convertible fridge-freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these..one as fridge and one as freezer. they work great, doors seal good, if I had one thing to complain about it would be that the sides get really warm when they work hard. but that is really it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your thoughtful feedback! We’re glad to hear that both units are working great for you and that the doors seal well, providing reliable performance. We appreciate you pointing out the warmth on the sides during heavy use—your observation is helpful and noted. It’s great to know they’re serving your needs effectively overall.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    New freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great happy with my freezer service was great good store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far. Keeps everything frozen and handles great in the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this freezer for about a month and have found no issues with it. Since we intend to use it as only a freezer, the knowledge that using it as a refrigerator is somewhat dangerous (in case of a power outage it will default to freezer when the power returns) matters little to us, even though short power outages on REA are common and often go unnoticed. As a freezer it seems to be ideal so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the freezer we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were looking for a freezer with specific requirements. Best Buy had the dimensions and price we were looking for. Great product. Thanks

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's great to hear! Finding the right freezer to meet your needs is essential. If you have any other insights or need assistance, feel free to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

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