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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,395 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Value; Would Buy Again; Would Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Looks really nice. The inside is large enough for us. The shelves in the door are very helpful for easy to grab items like freeze pops and low enough for the kids to grab them. It beeps when you open it and let's you know it's not closed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Big enough to handle my needs. Slimmer than my old chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work well and look nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT 2 OF THESE UPRIGHTS. Had to exchange the one we were using as a freezer since it was not freezing at 0 and -1 degrees. Once exchanged love them both. Exchange process was easy and was not given a hard time about it. The customer service was great. Probably should have gotten the bigger sizes but still hold a decent amount at this size. Using them in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Slick Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase at this time. I have not had any problems so far. It does its job and is very slick looking in its place.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer fridge running good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one was shy of six months before the warranty ran out when it broke down they just replaced it and the new one is working great and I upped up and got the five year warranty on it which covers food up to $300 too highly recommended to do that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that your new Insignia™ freezer is working great and that you opted for the five-year warranty. It's wonderful to know that our warranty service met your expectations and provided peace of mind. If you have any other feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 4-1/2 Stars if I could. Only a couple of design issues (listed towards the end). I've been using the freezer for more than a month and a half and monitoring it during that time. No performance issues at all. Runs between 0 and -4 degrees when set at "00". Plenty of room inside and in the door. So Happy that I will not have to manually defrost the freezer anymore. It would be nice if they incorporated a temperature sensor so that at a glance you could see the internal temperature so that if there is an issue you will know it before it's too late. This is true for all cooling equipment but unfortunately very few have this feature. The display on the door is only for the temperature you set it at and it will disappear after a couple minutes. If you decide to use this unit as a refrigerator (simple to switch) and the power goes out, when the power comes back on it defaults back to a freezer and you will need to manually switch it back to refrigerator or end up with frozen food! If they would update the unit to fix these two issues, it would be a 5+ rating.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I liked about this purchase , I did not have to go into the store. My current freezer was failing and I called the store talked to John. He sent me a link to review the freezer, I ordered and it was delivered in three days. Correct size and a little larger. Price was good. So was customer service .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Deborah, for sharing your positive experience with the Insignia 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that the process was convenient for you and that John provided excellent customer service. It's great to know that the freezer met your size requirements and was delivered promptly. Your feedback is greatly appreciated and motivates us to continue providing top-notch service and products. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just Wat I Wanted

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer if exactly what I expected and wanted. The delivery was so easy because the man who delivered the freezer was kind and helpful doing whatever needed to be done to set it up just right. Thank you for the service or ordering on line and receiving it in my home so quickly.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Greatpurchase! We're so glad the Insignia™ Upright Freezer is exactly what you wanted, and that you had such a positive delivery experience. We appreciate your business! If you have any other questions or need further assistance, feel free to ask! - Mae | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A nice replacement for our old freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this freezer to replace an aging freezer (17 years old) that was having trouble staying cold and running continuously. This one seems to be working just fine. Really like that you can set the actual temp right on the front of the door instead of having to adjust some dial inside that just uses some arbitrary numbers to represent warmest to coldest. And it appears to maintain the temp that you set based upon the thermometer we keep in the freezer to verify the freezer temp. We set it at -10 degrees and it stays at that temp. Also like that is has a light inside unlike our previous freezer. The bin on the bottom is also great for frozen foods like vegetables that come in plastic bags and don't stack well on the shelves. Would have preferred a lower price, but freezers seem to be in high demand and short supply right now, so we felt lucky that this on was even in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because we need to have more fridge space, but we really like that we could use it as a freezer one day if we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good midsize freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a chest to upright, love being able to see what is in the freezer. Basic look and check to make sure it will fit in your space. Door shuts tight.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent freezer. I love that you can go back and forth. I have only used the freezer side so far but it is spacious and easy to get to everything. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that with a simple push of a button it transfers to a refrigerator. Great idea!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great Product for a Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. It is very roomy and holds a large quantity of drinks. (I wanted it mainly for canned and botted drinks). Keeps everything very cold.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GARAGE REFRIGERATOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT SIZE FOR OUR LOCATION AND SPACE WHERE WE PLACED IT.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Had it programmed in a jiffy and it was cooling in just a few hours. I will primarily use this as a freezer. This appliance doubles as BOTH a full-size stand-alone refrigerator AND freezer. Love that flexibility if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 5 out of 5 stars

    Garage Ready Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with option to convert to refrigerator. The storage is more than adequate for the small size I purchased. I appreciate the digital control and display on the outside of the door. The door alarm is a plus. I am very happy with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are delighted to hear that you are very happy with your purchase. It's great to know that you find the freezer's storage more than adequate for its size and appreciate the digital control and display on the outside of the door. The door alarm feature is indeed a valuable addition. Your satisfaction is important to us, and we are committed to providing products that meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    3 and happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually purchased 3 of these. 2 replaced chest freezers . . . tired of losing items to the bottom LOL. One was put in pantry to hold the extras when entertaining or just needing extra space. Happy with all 3.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this freezer after looking at many brands. It is a good size for an extra freezer. I like the digital temperature on the outside, and the ease of adjusting it. It seals really well and keeps the temperature perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Fridge looks great and runs quietly. Awesome feature to switch between fridge and freezer. Only complaint is that the screws that were supposed to be on the door to apply the handle were missing.

    I would recommend this to a friend