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Customer Ratings & Reviews

$499.99
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Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 4,395 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Got it when our fridge broke and have been using it as our kitchen fridge. The space is excellent and it’s so easy to clean. Highly recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! So glad it’s been a perfect fridge replacement—easy to clean, spacious, and reliable. Great call using it in the kitchen!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that freezer .Very quit and clean looking and has a lot of space inside .The main reason I choose this one is because you can switch it to a fritch should you need that more at one point .I might never switch it to a fritch but it's nice to have that option .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Garage Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended for my garage. Very happy with this product was purchased to use for a freezer. Told my cousin about it and she purchased a larger one. Definitely like the upright. Easy access, tight close and plenty of room inside.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you're very happy with it and that it meets your needs for a garage freezer. It's great to know that you find it easy to access, with a tight close and plenty of room inside. We're also pleased to hear that your cousin purchased a larger one based on your recommendation. Your satisfaction is important to us, and we appreciate your feedback. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    Garage Fridge/Freezer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this freezer, I had no idea it was a fridge too! Im using it for overflow of garden veggies. Its perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It's convertable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy our purchase... and to be able to convert it to a refrigerator is nice - if we ever need to do that in the future. Keeps food frozen solid and is a nice size for the two of us.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our upright convertible freezer/fridge. We are really
      glad to know that you really like the performance and the features of this units, getting
      comments like yours really makes our days.

      In case that you have questions for our team please follow the link below.


      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Remarkable Freezer/Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed that this could be a refrigerator or freezer. It worked well as a refrigerator for the short time I had it. If I had space in my home I would have kept it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worthwhile Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I got tired of the small chest freezer. No more wondering what's at the bottom of it. This upright is a good size, not too too big & it's FROST-FREE!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Sounds like the name doesn’t fit the review! We’re glad this freezer has upgraded your storage game and simplified life. Thanks for sharing! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this as an extra fridge in our garage. Works perfectly - just the right size. I love the fact that I can use it as a freezer as well if I ever need to. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine a year ago. It is the perfect size for my pantry in the basement. It keeps everything frozen without frost. No need to defrost. I'm seriously considering getting a second one for refrigerator use. The guys that delivered and set up were awesome and they removed my old chest freezer too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, SharonM, for your feedback on the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're thrilled to hear that it fits perfectly in your pantry, keeps everything frozen without frost, and requires no defrosting. It's great to know you're considering a second one for refrigerator use. We're also glad to hear that the delivery and setup team provided excellent service. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any other comments or need further assistance, feel free to reach out. Enjoy the convenience and reliability of your freezer! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these in my basement, have not had any issues with either one. One is on Fridge mode and the other one is on freezer mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer combo is perfect for our needs and is easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The standing freezer is a great size and works very well. Delivery from Best Buy was easy and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is quite large, and it keeps the food frozen quite nicely. Just not sure what the lock is and how to use it. it is a wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the freezer, and it was delivered on time, but I found out quickly it was not keeping things frozen. After a call to customer service, they replaced the freezer and took the one that did not work with no fuss and in a very timely manner. They did not have the same one in white, so they gave me a stainless one, which works fine.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us! We’re glad to hear that our customer service team was able to promptly assist you and provide a replacement freezer that meets your needs. We apologize for the initial inconvenience, but it’s great to know that the stainless-steel model is working well for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new freezer! Thank you for choosing Insignia! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. We are using as a freezer and it got cold quickly. Plenty of room to organize. It has a lock function to keep you from accidentally toggling between fridge and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience, would recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridges/freezers are a great value and work exactly as described. Best Buy’s delivery service was smooth and convenient. We had a small dent in the side of one fridge and Best Buy gave us the choice of either a generous price discount or a brand new fridge. Overall great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Temperature control

    Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Freezer and love the ability to switch to Refreigerator. It tells you the temp inside the unit on the front door. Perfect---they were thinking when they built this unit. I totally recommend this Freezer/Refrigerator, you won't be sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Works well, and perfect size. Glad I went with this one

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm thrilled to hear that the product is just what you wanted! It's fantastic that it works well and fits perfectly. Choosing the right one can make all the difference. If you have any more thoughts or need further assistance, feel free to reach out! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little freezer, holds plenty of food . I have it stocked right up and don’t have any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Freezer at a Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs—and quiet as a whisper! Energy efficient, spacious, easy-to-understand digital controls, including temperature display on door. Excellent value for such an affordable price. Love it!

    I would recommend this to a friend