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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,252 reviews
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer after getting fed up with years of "losing" things at the bottom of our chest freezer. This has a comparable size to our chest freezer, but it is so lovely to see everything nicely organized inside! Delivery was super fast and they brought it to where we wanted it in our garage. We have only had this freezer for a couple of weeks, but it is working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and organization. Great value for the price. Thia has been an upgrade from a chest freezer. The door is tight and doesnt open accidentally and the temp controls on the front are really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an appliance that can be used as either a refrigerator or a freezer. It is a great refrigerator to have in the garage! Keeps beverages cold and will be big enough to put leftovers or food for holidays. I really like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great - love that it can either be a freezer or a refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use and love the upright compared to our old chest freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great freezer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great freezer! Especially for the price!! We had looked at more expensive upright freezers that offered no more than this one, I would highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking to purchase this freezer for a long time. I’m glad I did! I have so much more freezer space! Great product! Delivery & install were excellent. The guys were awesome and took away the packaging and showed me how to operate it. Great experience & love my new Freezer!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that you are enjoying the additional freezer space and that the product has met your expectations. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I like the thermometer on the outside, and the fact that it can be used as a refrigerator, also. Very spacious interior. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great delivery service. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would not recommend this freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps a stead temperature and has more room and shelving than expected. The only issue I have is that the door does not close all the way unless you put some effort into it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer or refrigerator, depending on your needs!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really cool (no pun intended) unit. You can use it as a freezer OR a refrigerator, depending on your needs. We have a chest freezer, but sometimes need more freezer room, but when we need more refrigerator space (think holidays with family), we can quickly convert it to a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia 13.8 Cu Ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Converts to either fridge/freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear TracyS,

      Thank you for your fantastic review! We're thrilled to hear that you find the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer worth every penny. It's great to know that the convertible feature between fridge and freezer is working well for you. If you have any questions or need further assistance, please feel free to reach out. Enjoy the versatility and convenience! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    BUY NOW!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY NOW! I did months of shopping around for the best prices and sizes of freezers. We've had this for a while now and its been a huge money saver to freeze our food. Best part is that in the future if we need a fridge more than a freeze we can switch the settings. The light inside is bright and you are able to see everything. Would recommend 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money works great like it a lot its a freezer what else can l say far better than the other ones l looked at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on freezer. Quick delivery and easy store pickup.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TimB,

      Thank you for your review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that you found it to be a great deal and that you had a positive experience with the quick delivery and easy store pickup. Your feedback is much appreciated! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Deep freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice amount of space and Works well and at a good price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for our spot in the garage. Works well, seals tightly, plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer for a family of seven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a freezer fast, when our (full of food) freezer quit working, over the July 4th weekend. Late that night, I was able to locate this freezer and purchase it online and was able to pick it up at the Best Buy warehouse the next day. Set up was easy and the freezer works great! I love the shelves and the room in the spaces on the door. I would recommend this product, with no reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer fridge running good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one was shy of six months before the warranty ran out when it broke down they just replaced it and the new one is working great and I upped up and got the five year warranty on it which covers food up to $300 too highly recommended to do that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that your new Insignia™ freezer is working great and that you opted for the five-year warranty. It's wonderful to know that our warranty service met your expectations and provided peace of mind. If you have any other feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    My Signia upright freezer/fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of my new upright deep freezer. It had the best price and most options compared to all other stores and name brands.

    I would recommend this to a friend
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