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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 4,253 reviews
  • Rated 5 out of 5 stars

    Freezer fridge running good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one was shy of six months before the warranty ran out when it broke down they just replaced it and the new one is working great and I upped up and got the five year warranty on it which covers food up to $300 too highly recommended to do that.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that your new Insignia™ freezer is working great and that you opted for the five-year warranty. It's wonderful to know that our warranty service met your expectations and provided peace of mind. If you have any other feedback or need assistance, please feel free to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great! Keeps everything super frozen. Lots of room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, delivery was on time as promised. Easy to see whats inside with glass shelfs and light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than a freezer chest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my freezer chest with this upright freezer and it is so much easier to store my food. I don’t have to move things around to see what I have left in it. So much more convenient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're glad to hear the upright freezer has made food storage so much more convenient for you. Being able to easily see and access everything without having to dig around is a big improvement, and we're happy it's working out so well.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Does its job well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we wanted a chest freezer but the size we were looking for was not available. Now we are glad we have an upright. It is much easier to keep foods grouped together by type and to easily see what you have. This model can also convert to a refrigerator as an added bonus.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, We would like to thank you a lot for sharing your experience with this product, these comments help us a lot to know that you are enjoying your devices, and motivates us to improve further to keep delivering a premium experience. If you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Nice size freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for added freezer space. Upright fits nicely almost anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Fits so much and has completely changed our grocery game. With a family of 5 this is a must have. Price was great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your positive experience, Erin. We’re dedicated to providing the best Freezer, and your feedback motivates us. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and I love that it can convert to fridge or freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price! prompt delivery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item delivered in timely manner as promised and set up for us. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convertible freezer/refrigerator is perfect for my small space. I don’t need a freezer section as I have a chest freezer so this gives me extra refrigerator space! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and roomy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy and great look. I’m using it as a second fridge and it’s doing the job well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re delighted to hear that you find your new fridge roomy and great-looking. It’s wonderful to know that it’s serving you well as a second fridge. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don’t hesitate to reach out. Enjoy your new fridge! Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Pretty “Cool” Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m well pleased with this freezer! It freezes quickly and could easily be used as a fridge or a freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very roomy and I like the fact that you can use it as a freezer or refrigerator. The only thing that I noticed that’s not so good is you have to make sure the door is secure before leaving it. I took some popsicles out one night and just pushed the door closed while walking away. It did not secure and was ajar all night. Things melted some but okay for the most part. Just make sure you look and make sure the blue light is on the outside of the door before walking away .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is perfect for a second fridge. Thimbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work very well. Very nice layout of shelves and a great storage drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, easy to use. Good price and cost benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the freezer on time and great service. I ordered on line. Perfect for me. Although the price to take off my old one was a little much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the Best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a larger chest model freezer to this upright model fit our circumstances perfectly. Everything regarding Best Buy’s service was equally excellent. Very happy with the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garage Ready Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with option to convert to refrigerator. The storage is more than adequate for the small size I purchased. I appreciate the digital control and display on the outside of the door. The door alarm is a plus. I am very happy with the purchase.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are delighted to hear that you are very happy with your purchase. It's great to know that you find the freezer's storage more than adequate for its size and appreciate the digital control and display on the outside of the door. The door alarm feature is indeed a valuable addition. Your satisfaction is important to us, and we are committed to providing products that meet your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Just right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get this freezer when our chest freezer died. So much easier to put things in and take things out. Also I like the ability to run it as a refrigerator if I so choose.

    I would recommend this to a friend
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