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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,253 reviews
  • Rated 4 out of 5 stars

    Freezer Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup, they helped it right into the truck and it was an easy setup. freezer is spacious for the cost and has been working well for a month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the size (a little shorter than a traditional upright freezer)

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're glad to hear that our product is working great for you and that you love its size. The slightly shorter design compared to a traditional upright freezer is intended to offer more flexibility in different spaces. Your positive feedback encourages us to keep innovating and improving. If you have any more thoughts or suggestions, we'd love to hear them! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Garage Freezer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended for my garage. Very happy with this product was purchased to use for a freezer. Told my cousin about it and she purchased a larger one. Definitely like the upright. Easy access, tight close and plenty of room inside.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful review of the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! We're delighted to hear that you're very happy with it and that it meets your needs for a garage freezer. It's great to know that you find it easy to access, with a tight close and plenty of room inside. We're also pleased to hear that your cousin purchased a larger one based on your recommendation. Your satisfaction is important to us, and we appreciate your feedback. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Stand up freezer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space and shelves. Helps organize everything so nicely!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re thrilled to hear that you love the space and shelves. It’s great to know that they help you organize everything so nicely. We appreciate your support and hope you continue to enjoy using it!

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer for the Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This great freezer for the money. It has auto defrost and inside shelves and bottom bin are so convenient. Also, you can convert it to regular fridge with a click of a button.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we really like our new freezer. It's great to be able to find what we want & without standing on our heads & freezing, especially our hands, while having to paw through everything to find what we want, which is usually at the bottom, of our small chest freezer. We, also, like that, if we need it as a refrigerator, we can convert it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and real quiet. I am very happy with this freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stand up freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size love how you can easily see everything in there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tgis was the best idea to buy this. Its so much easier then bending over to dig through my chest freezer. Love love love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well pleased with this freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working well. I have only used as a freezer, but like that I could switch if/when needed. I placed a separate thermometer and it shows a consistently freezing temperature. Keeps frozen foods frozen; that's all I can ask of it. But, it is a nice looking appliance too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is very big and its exactly what i wanted. The only downside i think they should have made better is the glass shelves. I have been using it for over a year with no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Everything works well and is nice and small

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear that everything is working well and that you appreciate the compact size of our product. Your satisfaction is very important to us.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this only a month or so, and so far it has been great. It got to zero degrees really quickly and hasn't had any problem staying there. It's quiet. It was available. We had a 15 year old Kenmore Elite the same size that stopped working. Nothing about this freezer seems worse than that one, and I was happy with that one until it stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new freezer. It's so spacious! It can fit pizzas and still have room for something else in front of the pizzas. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia garage freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Happy with my purchase from buying to delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome freezer !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchase of upright freezer. Always used chest freezer. Spacious and convenient, no digging to bottom, everything easily accessible. Sleek look and space conscious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome combo fridge freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. It took two days to get cold enough to freeze 7 one gallon water containers (I wanted to test it out before loading it with expensive groceries) Slowly started replacing the ice with food and I’m very happy to have the extra freezer storage. Freezer has a strong suction. I have to hold the top of the unit as I pull the door or else I’ll pull the fridge forward.Best buy did deliver the unit and I watched them take it out of the box, the fridge was dirty. Dirt and smudges all over. A few black scrapes along the bottom of the door. But with the pandemic and freezer being difficult to find, I didn’t complain. It’s going in the garage anyway. I haven’t test out the fridge setting. I think with the clear shelves, it’s kinds set up nicely for that. The shelves do kinda get frosty/ icy on the freezer setting.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi , Allow me first to thank you for taking the time to share your feedback about our Convertible Freezer/ Refrigerator. We are really glad to read that you like it, and believe us that your comments will help us to deliver you a premium quality in our products. Please feel free to contact us at anytime, and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Perfect Beer Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my garage. I have a beer fridge!! Makes me so happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much space there is and being able to see and access my items so much easier than my chest freezer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That sounds like a fantastic feature! Having easy accessibility to your items in the freezer can definitely make meal prep and cooking much more convenient. Plus, the ENERGY STAR certification is a great bonus for energy efficiency. Thanks for sharing your positive experience with the Insignia™ upright freezer! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Self

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank u for helping me with the fridge .they the customer service and the people who work there are very friendly they say hello when you come in and if you need anything we can help you with it that is very nice have fast service to.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your kind words! We're delighted to hear that you had a positive experience with our customer service team while purchasing the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's wonderful to know that our team was friendly and helpful, and that you received fast service. We appreciate your feedback and hope you continue to enjoy your new fridge! Ivy | Insignia Support BBY-ExBrand_Insignia

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