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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,250 reviews
  • Rated 5 out of 5 stars

    Bought for upright freezer to go side by side.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really loved the upright convertible Freezer/Refrigerator we bought mainly as a refrigerator in the past. We bought this one to set side by side the other one we have to setup as a freezer. It is a little different in a few ways to the previous model, in that the lighting is much better, and the dividers are plexiglass instead of plastic covered metal. The plexiglass does seem to be a very good quality one though, heavy, and very sturdy. It has a nice feature in that it can flash freeze things going below -13 degrees Fahrenheit. We have 4 freezers, and this is by far the best one we have gotten. Love the fact, it will send me messages if the temperature goes to high, or somebody leaves the door open too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best freezer I've ever bought it is nice list it is a great product that I bought from Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works AMAZING well as a freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit setup as freezer and set it to -4*F. It has been working well at keeping all the meat and misc frozen items (pizza, noodle, ice packs etc.), well, frozen. The test came 7/8/2024 when we lost power due to Hurricane Beryl. We got power back on 7/13. When we check inside, to our surprise, only some of the food on the top 2 shelves defrosted. Anything below the 3rd shelf stays frozen. So, yes, I give this a solid 5 star.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're thrilled to hear that it has been performing exceptionally well for you, especially during a challenging situation like Hurricane Beryl.

      It's great to know that the freezer maintained its temperature effectively, preserving the majority of your food despite the power outage as it should. Your feedback highlights the unit's reliable performance and energy efficiency, which is exactly what we strive for.

      We appreciate your solid 5-star rating and support. If you have any further questions or need assistance, please feel free to reach out. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great deep freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious freezer. A great change up from the usual chest design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for house inside and in the garage great colors too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insigna upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job of keeping everything frozen to -2 . Also I was surprised how quiet it was while running . Much easier to use than a chest freezer , as every thing is much more accessible .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice works as advertised. Easy control and seals great

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear that the product looks nice, works as advertised, and that you're happy with its easy control and great sealing.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great. shipping is good too. flexible to use fridge or freezer. should have wait to get more discount on memorial day which is only a few days.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, MyintK, for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. We're glad to hear that shipping was smooth and that you appreciate its flexibility as both a fridge and freezer! Tine | Insignia Support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Loved it so much I brought it twice

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I purchased it twice once for my sister to place her garage and the second time for the basement of my new home. The features are great and I love that I can switch between freezer and fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable. I have no issues. Have another like it at my workplace thats at least 3years old and still maintains its temperature. Super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer with lots of room, nice lighting, easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Efficient Deep Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Upright Deep Freezer from Best Buy, and I'm extremely satisfied with its performance. The upright configuration allows for convenient access to frozen items. One standout feature is the ample storage space. The freezer provides plenty of room without sacrificing efficiency. The adjustable shelves make it easy to organize and customize the interior to accommodate various items. The energy efficiency of this deep freezer is commendable, keeping my electricity bills in check. The temperature control is precise, ensuring that my frozen goods remain in optimal condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to make it a fridge or a freezer. Love all the extra storage we have now with the freezer option.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Samsungsound. We're excited that the convertible upright freezer offers exactly the flexible storage you were looking for. Having the option to use it as a refrigerator or freezer really makes it a versatile solution, and we're glad it's making a difference in your home. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Looks great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems so far. Its been 3 months temp hasn't changed i keep it in the garage. It looks great. We're in texas. Delivery was fast with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge/Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one of the 13.8 versions of this and loved it. We decided to use the 13.8 Cu Ft version as a refrigerator in our garage and purchased the 17 Cu Ft version as a freezer for our garage. We love that they are convertible. So far they work perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect garage freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Nice quality. Can be used as fridge or freezer. Very happy with this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new freezer. We can see the temperature in digital. It beeps to let us know the door is open. The freezer is so quiet and hardly ever runs. Great buy. This freezer can be a fridge too, so we now have a back up should it ever be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and space I recommend it..................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer, was just delivered with a few dents and not much help from customer support while trying to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for garage and backup Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer/refrigerator combo. The option to convert to a refrigerator is a life saver. Our fridge went up and we used this as a back up.

    I would recommend this to a friend
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