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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 4,395 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best chose freezer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer/refrigerator i use it as a freezer and it is by far the best freezer ever lots of room and shelves to keep organized ,i used to think box freezer were good until u fill it and cant find anything,the best chose ever to get an upright freezer to keep organized and rasy access to everything in it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    PERFECT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious - PERFECT! couldn't ask for a better upright freezer

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a garage freezer. Can adjust to being just a fridge if that need arises. Love the door slots and the big drawer at the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this freezer for about a month now and we so far like it. We have had no issues with it not keeping our food frozen. The delivery was very smooth and they wheeled it right into our garage and even offered to unbox it for us even though we did not add on the installation. We hope this freezer will last us awhile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia upright freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our freezer is perfect for us. It is easy to set up and load. It keeps perfect temperature. It can be switched to Refrigerator instead if we prefer. It has a lock on the control which is on the outside of the door. It is quiet and uses very little electricity. Delivery was fast and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    My house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the right size i was looking for. Plenty of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freezer. it is so easy to see what is in there with the light. love the glass shelves and the drawer. lots of room. love the quick freeze setting when putting items in the freezer. I got this because I wanted a frost free freezer. but everything about this freezer is perfect. It does take up more space than my old freezer but all of the frost free freezers I looked at were bigger than my old one. It just took about 2 hours to freeze when I got it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to leave a comment about your freezer. We are so glad to read that this freezer is what you were looking for. We also want to thank you for being part of the Insignia family, remember that if you any doubts or concerns, contact us at any time you need. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Insignia Freezer - Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my upright freezer! Very spacious and works great in our garage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked great, simple freezer for storing food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stand up freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is just right for our family. Everything fits snug and the shelves are sturdy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback! We're so glad to hear that the Insignia™ 13.8 Cu. Ft. Convertible Upright Freezer is the perfect fit for your family. It's great to know the shelves are sturdy and everything fits just right—exactly what we aim for!

      We appreciate you taking the time to share your experience and hope the freezer continues to serve your household well for years to come. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Garage upright freezer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I wanted. Smaller, my choice, than the one I replaced but plenty big. Love glass shelves. I may puchase another on to use as refrigerator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Jankie! We're delighted to hear that the Insignia™ Convertible Upright Freezer is exactly what you wanted and that you're enjoying its size and glass shelves. Your satisfaction is important to us, and we appreciate you sharing your positive experience. If you have any more thoughts or need further assistance, we're here to help! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Best free zero of my choice. Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for a good choice of freezer!!! It’s working as it should and plenty of room from top to bottom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer to fridge: Switcheroo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, well designed, easy to program, does its job effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Overall performance

    Rated 5 out of 5 stars

    Great Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is working out great and love that I can make a fridge or freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great freezer perfect size happy with price and delivery

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Size is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough to put a lot of stuff and the look is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Great As A Second Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using the unit as a second freezer and it works great. We have not had any issues with it keeping our set desired temp.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer! Frost free and WiFi compatible. 13 cu ft perfect size for our garage. Excellent drlivery and set up by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SO GLAD that I bought this freezer. I have been so happy with it. I’ve had it over a year now and it is so reliable and great quality. I couldn’t be happier with it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Christina, thank you for taking the time to share your experience with us. It’s wonderful to hear how pleased you’ve been with the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer and that it has continued to perform reliably for you over the past year. Knowing the quality and dependability have exceeded your expectations truly means a lot to us, and we appreciate you choosing Insignia for your home. Poojitha | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Valued upgrade freezer for our garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new freezer for our garage and this new Insignia 13.8 cubut ft Garage ready upright freezer fits our needs perfectly.

    I would recommend this to a friend