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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4252 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers value the convertible feature of the freezer as it can be used as a refrigerator or freezer as per their needs. They appreciate its spaciousness and perfect size, which makes it suitable for various storage requirements. The temperature control and easy setup are also praised for their convenience and effectiveness. However, some customers have concerns about the glass shelves, short lifespan, noise, and instances of the freezer stopping work.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,252 reviews
  • Rated 5 out of 5 stars

    Wonderful Freezer with Ample Storage Space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Loads of storage space and the illumination is top notch. We transitioned from a small size to this and could not be happier. The shelving and drawers are an added bonus

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're thrilled to hear that you find the product to be great with ample storage space and excellent illumination. It's wonderful to know that the transition from a smaller size has been a positive experience for you. The added shelving and drawers are indeed a bonus, and we're glad they enhance your satisfaction. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Freezer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online ordering process was so easy!! It was a streamlined process from selection to delivery. I had my freezer within 4 days! I would recommend the online ordering process to anyone. The Insignia freezer was a good choice. Plenty of space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inspect carefully for broken drawers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd time is still not a charm. Each unit delivered was broken. All 3 have had broken drawers on the bottom. Not sure how my luck is so bad. Now the 3rd one they dropped off today has a small crack and the top door alarm button is bent. Very unhappy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upright freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Works well, and perfect size. Glad I went with this one

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm thrilled to hear that the product is just what you wanted! It's fantastic that it works well and fits perfectly. Choosing the right one can make all the difference. If you have any more thoughts or need further assistance, feel free to reach out! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    It’s been perfect

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 10 months ago and it has worked perfectly. I keep my freezer in the garage where it gets hot over the summer, but I had no issues with the heat. One thing I wish it had was an alert sound when the door is ajar. I always check to make sure I close the door completely.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s fantastic to hear that it has performed perfectly for you, even in the heat of summer. Your feedback about the lack of an alert for an ajar door is valuable; that feature would certainly add peace of mind.

      If you have any other tips or experiences to share about using the freezer, feel free to let us know! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great product for that price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a very nice price. We had a freezer chest for a while and it crapped out during an electric surge. We’re able to replace it with a nice upright freezer that we even could initially use as refrigerator until after the birthday party. The only missing it the ability to switch the door from right handed to left handed. Or at least be able to order the mirror configuration.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed feedback. We are pleased to hear that you found our product to be a great value and that it served your needs well, especially during your birthday party. We appreciate your suggestion regarding the door configuration and will consider it for future improvements. Your input is valuable to us as we strive to enhance our products and meet our customers' needs. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Practical and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit and works well in garage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deluvered the day before Thanksgiving … used itnas a fridge for the first few days then converted to freezer. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our son since we already have a bigger one. He said it is really the perfect size and he likes the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this freezer, glass shelves, interior lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was larger than unit at HD ,same cost,delivery and removal was very reasonable,company reimbursed me for small dent, and I earned points for a future purchase. customer rep. was good,also good delivery team.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you found the freezer to be a great value and that the delivery and removal services were reasonable. It's wonderful to know that our customer representative and delivery team provided good service, and that you were reimbursed for the small dent. We appreciate your support and hope you enjoy your future purchase with the points you earned. Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new freezer. I also like the fact that I have the option to use as a refrigerator if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great freezer/fridge perfect size and very quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer/fridge so far. Super quiet and seems to keep the exact temperature. We have it as a freezer set at -5 and as far as can tell it keeps everything perfect. Sometimes I’m not even sure it’s on as it’s so quiet. It’s only a month old now, and so far we are very happy with the choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic fridge would buy again no problems encountered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great garage freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE this freezer. PERFECT for the garage. Not too large but plenty of room for our frozen foods. Imperceptible impact on my electric bill. I didn't necessarily need a convertible freezer/refrigerator, but having the option is great. Wonderful price, perfect product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JFBeekeeper

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up well. Using as a refrigerator. Temp holds very close to setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold hard facts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to review a freezer, but it freezes my food and it is quiet! So good price and free delivery, it's a winner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, better price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our garage. I was able to get an entire processed beef in it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Basement space!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised....Can honestly get a hog and a deer butchered in this thing no problem...room to spare!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upright freezer is perfect! We bought it for its unique function to operate as a freezer or refrigerator. It is not your normal metal grate shelving garage freezer. Has everything your in kitchen refrigerator has in the way of looks.

    I would recommend this to a friend
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