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Customer Ratings & Reviews

$499.99
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The comparable value is $849.99

Customer reviews

Rating 4.7 out of 5 stars with 4395 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the overall performance, size, and capacity of the 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. The freezer's convertibility, temperature control, and quiet operation are also appreciated. However, some customers have expressed concerns regarding the door design and the durability of the shelf material.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,395 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size freezer for a couple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful freezer for our garage. It’s an upright, and the perfect size for a couple. I can finally see what’s in my freezer! Love it so far!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DeborahC,

      Thank you for your wonderful review! We're delighted to hear that you're enjoying your Insignia™ 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that the size is perfect for your needs and that you can easily see what's in your freezer. Your satisfaction is our priority, and we're thrilled that you love it so far!

      If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Freezer or Fridge?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice purchase, I like the fact I can switch from refrigerator to freezer, which I did already once. Size is appropriate for the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Convertibility, Size

    Rated 5 out of 5 stars

    Perfect size and works great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an extra freezer for my basement. Perfect size for what I need. The option to use as a freezer or fridge is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent without issues. Good size and shape

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Excellent Customer Service and Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My freezer was delivered and installed. The driver even demonstrated how to adjust the temp. My freezer has been working great since I received it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer. Very easy to use and set up. Lots of space. Love that it has a light and a digital temperature that you can read. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of freezer space. Fully happy with this product. Product hold up unknown as it's too new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Frost free...works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are using this as a freezer and it works great.there is enough room and shelfs in there for enough things that needs to be frozen and its a perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit great interior design. This unit is quiet. The temperature indicator on the outside of the door is a nice feature. Very nice for the money.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, Docm! We're delighted to hear that you're pleased with the design and functionality of your new freezer. It's wonderful to know that the quiet operation and the temperature indicator are features you appreciate. If you have any further feedback or need assistance, don't hesitate to reach out. Enjoy your new freezer! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Convertibility

    Rated 5 out of 5 stars

    awesome dual fridge/freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this appliance the fact that you can switch from freezer to refrigerato and so much room inside , having an upright makes it so easy to see and organize

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia™ - 13.8 Cu. Ft. Upright Convertible Freez

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made in a while. Perfect size, nice easy design and very quiet. Freezes really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, delivery and set up was a breeze. Have had no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales price represents great value. The freezer feels solid and seems to be working fine after one day in place. The touch pad is nice. I've noticed that the door seal is so strong that the door is sometimes difficult to open, but that may improve over time. Delivery team was professional and helpful. Unfortunately, it took 6 calls (total of 3 hours on the phone) with Best Buy support to get the delivery/installation scheduled correctly, and to obtain credit for an erroneous delivery charge. But it was ultimately resolved.

    I would recommend this to a friend
  • Cons mentioned:
    Door design

    Rated 4 out of 5 stars

    Good value. Read to resolve door closing issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and it seems to be doing the job. Others have mentioned the door not closing all the way. I had the same problem. I found this is due to the rubber seal binding against the frame on the hinge side of the door. Putting a very thin coat of petroleum jelly on the mating surface of the gasket solved the issue. Also, make sure you level the unit. The door and frame will not align perfectly or close properly if the unit is out of level.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this freezer, great size fits everything I needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Freezer for over 9 months now and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer and great sales experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy so far. The shelves are well designed and it is very quiet. The Best Buy sales experience and delivery was great!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    too cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is working great and keeping everything cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great freezer. Easy to set up and get going. The inside is spacious and lights up very good!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my garage. Had a chest freezer before, but love this standup. Can find everything, can fit a lot and is very quiet.

    I would recommend this to a friend